What is a business major?

1. What is a business major? Undergraduate majors: Being a part of the business program encourages and demands that students perform at their best. Our expectations are similar to those that future professionals will encounter in their careers: We want our students to achieve to their highest abilities. Faculty expect students to be prepared for class and to participate actively. The business curriculum focuses on how to work in group/team environments and provides opportunities for individual performance and growth. Accounting Business Economics and Public Policy Computer Information Systems Entrepreneurship Finance Finance-Insurance Finance-Real Estate International Studies Legal Studies Management Manufacturing Systems Marketing Not-for-Profit Management Operations Management Purchasing/Materials Management Supervision Management.

2. Completing your education Supervision Supervision Management. Operations Management, Management Customer Relations Entrepreneurship, Marketing Inventory Operations Management, Purchasing/Materials Management, Accounting Merchandising Operations Management, Purchasing/Materials Management Payroll/expenses Operations Management, Purchasing/Materials Management Supervision Management, Accounting Employment law Legal Studies Training Operations Management,Marketing, Supervision Management Neighborhood involvement Marketing Gross/net profit max Finance, Accounting, Operations Management, Marketing

3. The Walgreens Training Program, Excel, consists of organized workbook programs designed to provide technical knowledge and when combined with on-the-job experience produces top level retail managers. Excel recognizes that individuals progress at different speeds -- the program is self-directed. Assistants complete modular lessons at their own rate. Initially, assistant managers learn day-to-day store operations and graduate to higher order managerial tasks.Promotion is therefore not dictated by seniority. It is the motivation, talent and drive of each individual which most directly impacts promotion. Training • Section A: Providing Customer Service • Processing Refunds • Issuing Rain checks • Treating Job Applicants Well • Supervising Liquor/Tobacco Sales • Resolving Customer Complaints/Problems • Preventing Shoplifting • Section D: Managing Inventory • Receiving Vendor Merchandise • Preparing Your Store for an Ad • Calculating Gross Profit Percentage • Doing Inter-store Transfers • Planning and Building Displays for Profit • Preventing Employee Theft • Section B: Managing Store Funds • Processing Pay-outs • Processing Voids • Processing Pay outs • Conducting Cash Counts • Processing Pickups • Counting and Correcting the Safe Working Fund • Section E: Managing the Store Facility • Opening Your Store • Closing Your Store • Determining Where to get Maintenance Assistance • Assessing the Condition of Your Store • Section C: Leading the Store Team • ABC’s of Prioritizing • Keeping Employees on Track • Getting Employees Back on Track • Preventing Discrimination • Preventing Sexual Harassment • Maintaining a Positive Store Environment • Section F: Preventing and Handling Accidents • Preventing Accidents in Your Store • Responding to an Employee Accident • Filling out an Accident Report on an Employee • Responding to a Customer Accident • Filing Out an Accident Report on a Customer • Advanced Assistant Manager Training Program • Controlling Store Expenses • Competing through Customer Service • Completing the Buy Card • Managing Training • Delegating Tasks • Conducting Inspections • Communicating Effectively • Troubleshooting Equipment/Merchandise Problems • Store Manager Development • Managing Camera/Electronics Department • Managing Cosmetics for Profit • Reducing Store Expenses • Meeting the Needs of Diverse Customers and Employees • Assessing the Financial Conditional of your Store • Assisting in Your Pharmacy • Doing the Right Thing - Ethics at Walgreens

4. Career path

5. Compensation • Assistant managers: scheduled for a minimum of 44 hours per week. An entry level assistant manager is paid hourly with time and half provided for overtime (in excess of 40 hours). This plan ensures that individuals are paid at a premium for additional time spent working and minimizes the occurrence of excessive overtime. (Typical annual compensation: mid to upper 20’s) • Executive Assistant Manager: salary plus bonus compensation plan replaces the hourly plan. As an Executive Assistant, an individual begins to direct decisions that affect the overall profitability of the store.(Typical annual compensation: upper 20’s, lower 30’s) • Manager: combines a base salary plus yearly bonus. This bonus is based on store productivity, profitability and improvement. As a store manager’s performance and productivity increase, she or he will move to larger volume stores. The yearly bonus will reflect this increase in responsibility. (Typical annual compensation ranges from the 40’s to 70’s)

6. Chain Drug Store Industry • Health Care Hybrid • Occupy a special niche in retail • Industry growing, but consolidating • Walgreens, Eckerd’s, Rite-Aid, American Drug Stores, CVS • Pressure from 3rd Party Providers cut into Rx profit margin

7. Wal-Mart Wal-Mart Target Target Target Wal-Mart Wal-Mart Size matters

8. Wal-Mart Wal-Mart Target Target Target Wal-Mart Wal-Mart Size matters

9. Easier in/out Convenient Specialized Service Health Care Hybrid Micro-marketing More autonomy Greater responsibility Direct supervision No place to hide Quicker career path to manager Smaller Individual Profit Centers

10. What do you value? • Respect for Individuality • Responsibility • Rewards/Recognition • Self Reliance • Equity • Want to feel invested in • Want to be listened to