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Mostly all the agencies get paid on the basis of contingent basis which is perfect for a collection agency. But most of the agencies get demotivated by this and focus on better and definite target.
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How to measure the genuineness of your collection agency? If at all you think that your business is going downward, your staff and products may not be the only fault or maybe they may not be at fault at all. Sometimes, underperformance of your debt collection agency could affect your business adversely that you have to wrap up everything. Unfortunately, it is not an uncommon problem and happens to many businesses, so come to debt collection agency in the Surrey, Vancouver and we assure you, you will not hurt your business. So, here are some of the ways to measure the genuineness of your debt collection agency: 1. Contingent payment: Mostly all the agencies get paid on the basis of contingent basis which is perfect for a collection agency. But most of the agencies get demotivated by this and focus on better and definite target. However, if you have hired a collection agency for your business, make sure, you talk to them about contract such that if they cannot collect your firm’s money, they should not show any sign of laziness or ignorance. 2. Quick collection: A good collection agency should be quick to collect your receivables because longer they take time to longer the interest will become and lesser will be the chances of recovering the debts. Also, if your agency is focusing only on larger debts because of better commissions or the easiest ones to collect, you are losing out in the bigger picture. 3. Complaints and how they handle it: Your collection agency should be able to handle the complaints you do to them and should work on it immediately so that you do not have to lose your hard-earned money. Debtors can be under a lot of stress, and complaints sometimes happen. It is how those issues are resolved, or not, that has a lasting impact on your brand. 4. Methods and punctuality: Which methods does your collection agency use to recover the debts from your clients and how regularly they take the necessary actions? Sometimes phones calls are enough while sometimes lawsuits are to be filed. You need to ask your collection agency what
measures do they take, how effective they are and at what interval of time they take actions. Now, that you know what you need to look for in your best collection agency, choose the right one…!!!