2008 Feedbacks

1. 2008 Feedbacks Presented by : Susie Neal Goodrich Corporation

2. Feedback - #1 What • OP Assessor conducting own assessment • Checking calibration stickers • Notifying ANAB assessor if they were out of date • Picking up material from floor, making comments

3. Feedback- # 2 • Assessor not clear on role in office assessment • Under impression they were auditing ANAB not the CB • Auditing not conducted at correct level • Conducting personal work during the assessment

4. Feedback - # 3 • Assessor was not prepared to conduct assessment • Only observed during the assessment

5. Feedback - # 4 • Some assessors when doing a supplemental audit have gone back into records from 2003-2004 where the same issue had been written up and corrected going forward, but they still write up the old file.

6. Feedback - # 5 - OP Assessor trying to equate what is done at their organization to what is done in the registration program. They were suggesting that their processes for document control and work instruction writing was superior to the CB’s and they should consider using their types of control, which would not work within the CB’s system.

7. Feedback - # 6 - OP Assessor telling the CB that a skill of a good auditor is writing multiple findings, and equating having a higher education should make for a better auditor but they found this is not to be true.

8. Feedback - # 7 - During an oversight audit, the auditor wrote findings against the CB’s program that were unfounded and were attributed to his expectations and opinion and not based on requirements.

9. We need your help • 10 items….