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Safe Harbor Statement. Per Sarbanes-Oxley Sec. 404, the following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not
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1. Today, we are an $11.8B company with over 250,000 customers. We are the world’s largest enterprise software company, operating globally and with hundreds of thousands of customers. We have more than 50,000 employees including more than 6,000 employees that comprise the world’s largest software support organization.
Facts:
Oracle Corporation incorporated in 1977. In 2002, we celebrated our 25th anniversary.
Today, we are an $11.8B company with over 250,000 customers. We are the world’s largest enterprise software company, operating globally and with hundreds of thousands of customers. We have more than 50,000 employees including more than 6,000 employees that comprise the world’s largest software support organization.
Facts:
Oracle Corporation incorporated in 1977. In 2002, we celebrated our 25th anniversary.
2. Safe Harbor Statement With today’s more stringent compliance policies, here’s our Safe Harbor Statement. With today’s more stringent compliance policies, here’s our Safe Harbor Statement.
3. Oracle Corporation – The Stats Today, we are an $11.8B company with over 250,000 customers. We are the world’s largest enterprise software company, operating globally and with hundreds of thousands of customers. We have more than 50,000 employees including more than 6,000 employees that comprise the world’s largest software support organization.
Facts:
Oracle Corporation incorporated in 1977. In 2002, we celebrated our 25th anniversary.
Today, we are an $11.8B company with over 250,000 customers. We are the world’s largest enterprise software company, operating globally and with hundreds of thousands of customers. We have more than 50,000 employees including more than 6,000 employees that comprise the world’s largest software support organization.
Facts:
Oracle Corporation incorporated in 1977. In 2002, we celebrated our 25th anniversary.
4. Oracle’s Approach Highlights:
Oracle is actively listening to our customers across all levels and segments through a variety of channels and forums
We’ve analyzed the information and validated that our customers care most about three interrelated and top level themes or topics:
- Product Quality & Roadmap - Cost & Maintenance (Value, TCO) - Relationship Management (aka Strategic Business Partner)
Addressing and continuously improving Oracle’s performance and communications across these three themes are the key to providing our customers with a Superior Ownership Experience
Highlights:
Oracle is actively listening to our customers across all levels and segments through a variety of channels and forums
We’ve analyzed the information and validated that our customers care most about three interrelated and top level themes or topics:
- Product Quality & Roadmap - Cost & Maintenance (Value, TCO) - Relationship Management (aka Strategic Business Partner)
Addressing and continuously improving Oracle’s performance and communications across these three themes are the key to providing our customers with a Superior Ownership Experience
5. Oracle Applications Strategy Simply Put…
9. In addition, in order to provide an even longer timeframe for those customers who want it, Oracle offers a lifetime support offering.
This applies to all 3 product lines.
There are 3 levels of support we offer:
Premier support: provides maintenance and support of Oracle technology and apps for 5 years from the general availability date.
Extended support: extends premier support for an additional 3 years on select releases for an additional fee.
Sustaining support: provides access to major product and technology releases, technical support and access to online support tools.
Added bonus for customers running multiple product lines as now Oracle provides a standard support policy.
We understand that people need to be able to leverage the investment they’ve made and in some cases for a very long period of time – and we want to make sure we do the best job of supporting you.
Now our customers can adopt new technology at a pace that makes sense to them, knowing that we’ll always support and enhance the solutions they currently have. In addition, in order to provide an even longer timeframe for those customers who want it, Oracle offers a lifetime support offering.
This applies to all 3 product lines.
There are 3 levels of support we offer:
Premier support: provides maintenance and support of Oracle technology and apps for 5 years from the general availability date.
Extended support: extends premier support for an additional 3 years on select releases for an additional fee.
Sustaining support: provides access to major product and technology releases, technical support and access to online support tools.
Added bonus for customers running multiple product lines as now Oracle provides a standard support policy.
We understand that people need to be able to leverage the investment they’ve made and in some cases for a very long period of time – and we want to make sure we do the best job of supporting you.
Now our customers can adopt new technology at a pace that makes sense to them, knowing that we’ll always support and enhance the solutions they currently have.
12. New Versions are Strong With these releases out now for awhile it’s given us a chance to get some customer feedback.
Many of our customers that have been using these releases spoke at OOW in September and had very positive things to say. (You can ask how many in the audience attended OOW)
With these releases out now for awhile it’s given us a chance to get some customer feedback.
Many of our customers that have been using these releases spoke at OOW in September and had very positive things to say. (You can ask how many in the audience attended OOW)
20. New Manager Self-service Transactions (e.g., Country Extensions, VOE)
Compensation Workbench / Total Comp Statement
Objectives Management
Global Benefits Solution
Localizations: Nordics, Middle East, Eastern Europe, Korea Mgr SS transactions – Enterprise doesn’t have concept of localized SS. We do, with transactions automatically enforcing local presentation/validation according to the legislation of the person on whom the transaction is being performed. VOE is verification of employment – SS transaction for an employee to request and then generate approved online doc verifying employment and relevant details. This can then be referred to by , say the mortgage lender….
On top of R12, we’re providing powerful cascading objectives mgmt – eg. As part of a performance appraisal you might set a sales vp an objective of number of sales of a given new product. He can then cascade that quantified objective down to his staff in proportion. Full tracability back up the tree is supported. Same can apply to more qualitative objectives. Cascading objectives is a very hot space in HCM marketplace at moment.
Global benefits soln – Enterprise soln is North America only. eBus is global. Whilst flexible benefits has historically been a NA-only business practice, this is changing as companies around the world look to introduce it to retain staff cost-effectively. We’ve seen uptake esp in Netherlands and UK, and even have 1 customer about to go live on it in Japan….
Localizations: we deliver HR/SS only localizations in Eastern Europe for Poland, Hungary and Russia. We deliver payrolls as well for the other countries listed.Mgr SS transactions – Enterprise doesn’t have concept of localized SS. We do, with transactions automatically enforcing local presentation/validation according to the legislation of the person on whom the transaction is being performed. VOE is verification of employment – SS transaction for an employee to request and then generate approved online doc verifying employment and relevant details. This can then be referred to by , say the mortgage lender….
On top of R12, we’re providing powerful cascading objectives mgmt – eg. As part of a performance appraisal you might set a sales vp an objective of number of sales of a given new product. He can then cascade that quantified objective down to his staff in proportion. Full tracability back up the tree is supported. Same can apply to more qualitative objectives. Cascading objectives is a very hot space in HCM marketplace at moment.
Global benefits soln – Enterprise soln is North America only. eBus is global. Whilst flexible benefits has historically been a NA-only business practice, this is changing as companies around the world look to introduce it to retain staff cost-effectively. We’ve seen uptake esp in Netherlands and UK, and even have 1 customer about to go live on it in Japan….
Localizations: we deliver HR/SS only localizations in Eastern Europe for Poland, Hungary and Russia. We deliver payrolls as well for the other countries listed.
21. CRM Product Strategy Q: Which product line will form the basis for Oracle Fusion CRM Applications?
A: Siebel CRM will be the centerpiece of Oracle’s Fusion CRM Application strategy. As part of Oracle Fusion Applications, we will evaluate all of Oracle’s CRM product lines to define the best functionality, data model, and design points required to meet the requirements of the diverse industries, geographies, and company sizes that Oracle currently supports. Siebel products will form the baseline for most product areas and we will then add any important functionality that exists in Oracle E-Business Suite, PeopleSoft CRM, and JD Edwards CRM to CRM Fusion Applications
22. Fusion Applications Design Principles
23. Common data model for single source of truth, but open for heterogeneity
Centralize data with additional data hubs
Analytics embedded in transaction application; summaries and transactions in one place
Management reports accessible via role-based operational dashboards
Real-time analysis with the ability to take related actions
Includes industry specific KPIs
Open to third party data So let’s drill into each one of these. Greatest business insight, and this is really trying to get to the point that we feel information matters, and it’s information you can trust, not just talking about compliance, but focusing on getting high quality real time information. This next generation of applications will be built around that single data model that will provide a single source of truth, yet be open to other sources of information and other applications.
We want customers to be able to use that data model to share a common repository across these applications and inter-operate across heterogeneous applications. When we talk about this, one of the first abilities that we’ll provide to those customers will be the customer data hub. We’ve got customers that are already running on it, we’ve got references. It’s something that works and can be available to all of our customers. We’ll also deploy these technologies and provide them with better business processes that will help them imbed business intelligence across all of these systems, to really have cross-system dashboards. So a lot of value, focused on information, providing great business insight. So let’s drill into each one of these. Greatest business insight, and this is really trying to get to the point that we feel information matters, and it’s information you can trust, not just talking about compliance, but focusing on getting high quality real time information. This next generation of applications will be built around that single data model that will provide a single source of truth, yet be open to other sources of information and other applications.
We want customers to be able to use that data model to share a common repository across these applications and inter-operate across heterogeneous applications. When we talk about this, one of the first abilities that we’ll provide to those customers will be the customer data hub. We’ve got customers that are already running on it, we’ve got references. It’s something that works and can be available to all of our customers. We’ll also deploy these technologies and provide them with better business processes that will help them imbed business intelligence across all of these systems, to really have cross-system dashboards. So a lot of value, focused on information, providing great business insight.
24. Deep & Adaptive Industry Processes Information You Can Use Tailorable business process automation: flow definition and management
Standards-based extensibility
Broad API / web services support
BPEL Certification The second point around deep and adaptive industry processes and I’ll talk about the industries later, but we really need to focus on the linkage between information and process. Absolutely important that both of those things are critical and it’s really difficult to have one or the other, you need to have both. And we’re going to continue to build industry-specific functionality in all of our next releases. It’s a core focus of everything that we’re doing.
We’re going to add more by each industry. We’re picking those industries very carefully and you’ve seen one of them come out in the acquisition of Retek. It’s a great example of how we’ll really be going forward to provide very deep, very adaptable industry processes.
In addition to that, we’re going to be working with a lot of partners to help us really move forward very quickly into these areas, to provide better business flows that, again, are adaptable across all of these systems. And one of the reasons that we get excited about these architectures like service-oriented architecture and applications, is that because they are more component based, it gives people a better, easier way to really integrate across different systems and across these different processes in an industry to go very deep and to be able to be much more competitive in the areas. So, BPEL is going to be a critical technology that we’re going to leverage there. And again, BPEL is going to be a significant technology that we have available today and are certifying these applications so that people can take advantage of it today. The second point around deep and adaptive industry processes and I’ll talk about the industries later, but we really need to focus on the linkage between information and process. Absolutely important that both of those things are critical and it’s really difficult to have one or the other, you need to have both. And we’re going to continue to build industry-specific functionality in all of our next releases. It’s a core focus of everything that we’re doing.
We’re going to add more by each industry. We’re picking those industries very carefully and you’ve seen one of them come out in the acquisition of Retek. It’s a great example of how we’ll really be going forward to provide very deep, very adaptable industry processes.
In addition to that, we’re going to be working with a lot of partners to help us really move forward very quickly into these areas, to provide better business flows that, again, are adaptable across all of these systems. And one of the reasons that we get excited about these architectures like service-oriented architecture and applications, is that because they are more component based, it gives people a better, easier way to really integrate across different systems and across these different processes in an industry to go very deep and to be able to be much more competitive in the areas. So, BPEL is going to be a critical technology that we’re going to leverage there. And again, BPEL is going to be a significant technology that we have available today and are certifying these applications so that people can take advantage of it today.
26. Automated, tailored installs
Functional components for individual upgradeability; minimal downtime upgrades
Real-time activity monitoring
Self-supporting, self-tuning
Packaged integration…from server technology, middleware, to applications And if you think about it, companies have always lacked agility. This is one thing they’ve always wanted. And if you look at a typical enterprise system, there’s a high level of productivity and agility in the early phases, but over time, as the system continues to change, those changes become more and more difficult and more and more expensive. And in SAP’s case, this happens in every phase. Service-oriented architecture gives us an ability to be more agile, throughout the entire life cycle, and dramatically improve the manageability and the cost of the system.
And the last design principle, really, of Project Fusion is around superior ownership experience. I think this is one of those things that really is going to set us apart from everyone. It’s going to change the way that we develop our software, the way that we deliver it to our customers, the way that they actually maintain it over time and even upgrade it. And over history, there’s been a lot of dependencies on change management and upgrading to these new applications. It’s been hard and risky for people. Even the ongoing testing, the dependencies between products, we need to focus on providing them a better ability to upgrade and patch and really not worry about whether it’s going to work, that it will work and it’s going to improve the way they do this over time.
So we are really focused on making these applications self-managing. You’ve heard of self-managed servers and databases, we want to take that to the next level in applications, to lower the cost of ownership and to just make this experience better. So we will offer certified configurations, secure configurations that we know will work. We’ve tested it and instead of having to focus on testing, we will just know that it will work and we’ll save a lot of money for our customers and provide an overall superior ownership experience throughout that entire process.
And if you think about it, companies have always lacked agility. This is one thing they’ve always wanted. And if you look at a typical enterprise system, there’s a high level of productivity and agility in the early phases, but over time, as the system continues to change, those changes become more and more difficult and more and more expensive. And in SAP’s case, this happens in every phase. Service-oriented architecture gives us an ability to be more agile, throughout the entire life cycle, and dramatically improve the manageability and the cost of the system.
And the last design principle, really, of Project Fusion is around superior ownership experience. I think this is one of those things that really is going to set us apart from everyone. It’s going to change the way that we develop our software, the way that we deliver it to our customers, the way that they actually maintain it over time and even upgrade it. And over history, there’s been a lot of dependencies on change management and upgrading to these new applications. It’s been hard and risky for people. Even the ongoing testing, the dependencies between products, we need to focus on providing them a better ability to upgrade and patch and really not worry about whether it’s going to work, that it will work and it’s going to improve the way they do this over time.
So we are really focused on making these applications self-managing. You’ve heard of self-managed servers and databases, we want to take that to the next level in applications, to lower the cost of ownership and to just make this experience better. So we will offer certified configurations, secure configurations that we know will work. We’ve tested it and instead of having to focus on testing, we will just know that it will work and we’ll save a lot of money for our customers and provide an overall superior ownership experience throughout that entire process.
28. The Fusion Timeline…
32. The Other Dimensions of “Fusion”
33. Fusion Middleware A Proven Middleware Platform Best of Breed Middleware
Ranked #1 by Forrester Research
Placed in Gartner’s Magic Quadrant
145+ Awards
220+ Patents
Based on Open Standards
J2EE, WS-*, WS-SCA, UDDI, AJAX, Java Server Faces, DHTML, BPEL, LDAP, SAML, ….
34. Fusion Middleware Based on 25 Years of Open Standards Leadership Hot-pluggable middleware is part of Oracle’s longstanding commitment to open standards. It’s a core part of Oracle’s culture, going back to the very beginning of the company, and in fact it was a basis for our early company success. Oracle's investment developing and support SQL Standards helped Oracle become the largest enterprise software vendor in the World.
Oracle is now investing in the development and support of standards to fuel its business expansion beyond core RDBMS Products into Internet Computing, End-to-end business process solutions, and Horizontal solutions, such as for integration and electronic document integration, and Vertical industry solutions, such as financial services, chemical, and health care. Oracle believes standards that are technology neutral and open, or market leading, are a key way to support interoperability and innovation, and to encourage the adoption of emerging technologies that can often lead to new solutions, process improvements, and lower overall cost of ownership.
Overall, Oracle currently participates in more than 100 standards working groups in over 70 formal standards bodies and industry consortia. We will continue to incorporate popular industry standards throughout our product stack and be an advocate for open standards. That means that you can use the components that enhance your existing investment today and grow with Oracle over time.
Additional notes:
Standards to which Oracle has made or is making a major contribution
- Database Languages - Geospatial Information
- Java
- Web Services
- Mobile Technology
- Grid Technology
Oracle participation on Boards of Directors and other technical leadership positions (Partial List)
Boards and Executive Committees
ANSI American National Standards Institute
INCITS – International Committee for IT Standards
W3C – World Wide Web Consortium
WSI – Web Services Interoperability
OASIS - Org for the Advancement of Structured Information Standards
DMTF – Distributed Management Task Force
EGA- Enterprise Grid Alliance
JCP – Java Community Process
OSGI - Open Services Gateway Initiative
HR-XML Consortium
OAG - Open Applications Group
OGC – Open GIS Consortium
SCC – Sustainable Computing Consortium
GS1 – Global Standards 1
OMA - Open Mobile Alliance
Technical Committees (Chair positions)
ITI Standards Policy Committee
W3C XQUERY, Choreography, Patents and Standards Interest Group, XML & WS Coord. Groups
OASIS Technical Advisory Board and Composite Applications Framework Technical Committee
WSI Technical Coordinating Group
DMTF Technical Committee
INCITS H2 Database (SQL) Committee
SNIA Standards Committee
DMTF Standards Committee
JCP (6 Oracle led JSR's including Data Mining and XQUERY API)
INCITS Study Group on Accessibility
Hot-pluggable middleware is part of Oracle’s longstanding commitment to open standards. It’s a core part of Oracle’s culture, going back to the very beginning of the company, and in fact it was a basis for our early company success. Oracle's investment developing and support SQL Standards helped Oracle become the largest enterprise software vendor in the World.
Oracle is now investing in the development and support of standards to fuel its business expansion beyond core RDBMS Products into Internet Computing, End-to-end business process solutions, and Horizontal solutions, such as for integration and electronic document integration, and Vertical industry solutions, such as financial services, chemical, and health care. Oracle believes standards that are technology neutral and open, or market leading, are a key way to support interoperability and innovation, and to encourage the adoption of emerging technologies that can often lead to new solutions, process improvements, and lower overall cost of ownership.
Overall, Oracle currently participates in more than 100 standards working groups in over 70 formal standards bodies and industry consortia. We will continue to incorporate popular industry standards throughout our product stack and be an advocate for open standards. That means that you can use the components that enhance your existing investment today and grow with Oracle over time.
Additional notes:
Standards to which Oracle has made or is making a major contribution
- Database Languages - Geospatial Information
- Java
- Web Services
- Mobile Technology
- Grid Technology
Oracle participation on Boards of Directors and other technical leadership positions (Partial List)
Boards and Executive Committees
ANSI American National Standards Institute
INCITS – International Committee for IT Standards
W3C – World Wide Web Consortium
WSI – Web Services Interoperability
OASIS - Org for the Advancement of Structured Information Standards
DMTF – Distributed Management Task Force
EGA- Enterprise Grid Alliance
JCP – Java Community Process
OSGI - Open Services Gateway Initiative
HR-XML Consortium
OAG - Open Applications Group
OGC – Open GIS Consortium
SCC – Sustainable Computing Consortium
GS1 – Global Standards 1
OMA - Open Mobile Alliance
Technical Committees (Chair positions)
ITI Standards Policy Committee
W3C XQUERY, Choreography, Patents and Standards Interest Group, XML & WS Coord. Groups
OASIS Technical Advisory Board and Composite Applications Framework Technical Committee
WSI Technical Coordinating Group
DMTF Technical Committee
INCITS H2 Database (SQL) Committee
SNIA Standards Committee
DMTF Standards Committee
JCP (6 Oracle led JSR's including Data Mining and XQUERY API)
INCITS Study Group on Accessibility
35. Fusion Middleware A Portfolio of Leading Technology Products
37. Fusion Architecture
39. Fusion Middleware Progress Fusion Middleware is Available Today!
Broad Customer Adoption
28,500+ Customers Across All Industries
800+ of the Global 1000
38 of the Fortune 50
Broad Partner Adoption
7,500 Partners
4,780 ISVs
Even SAP Users Can’t Get Enough
41. Fusion Applications Progress We’re Well on Our Way to Delivering Fusion Applications Application architecture and standards defined
Cross-product functional assessments complete
Lifetime support offered for all existing product lines
All existing product lines certified on Fusion middleware
Upgrade work underway
Plan to deliver Fusion components beginning in 2006 Oracle Fusion Architecture (OFA) defined
Tool set defined and available
Certification of all Oracle applications on Fusion Middleware
Current applications released
Standards to be supported identified and published
Formal Fusion customer advisory boards established
Update of XML Publisher to begin migrating reports
Best of functional maps created
Roadmap for major releases established
The requirements definition is nearly complete
World class development and testing infrastructure already exists
Definitions exist for how we'll move
Reports - xml publisher
Workflow - ability to model and change flows
Data - fast load utilities
Customizations
Require fewer
Increasing use of meta data
Oracle Fusion Architecture (OFA) defined
Tool set defined and available
Certification of all Oracle applications on Fusion Middleware
Current applications released
Standards to be supported identified and published
Formal Fusion customer advisory boards established
Update of XML Publisher to begin migrating reports
Best of functional maps created
Roadmap for major releases established
The requirements definition is nearly complete
World class development and testing infrastructure already exists
Definitions exist for how we'll move
Reports - xml publisher
Workflow - ability to model and change flows
Data - fast load utilities
Customizations
Require fewer
Increasing use of meta data
42. Fusion Applications Progress Fusion Component Example 1: Reporting Standardize on high performance, high fidelity, standards-based tool
Easy, intuitive, end-user report development within desktop applications.
Open to any data source, across the enterprise
Allows customers to adopt the Fusion reporting technology now
Planned for 2006:
Begin delivery of libraries of Fusion reports in EnterpriseOne, Enterprise, and E-Business Suite Key Advantages over MS/Mendocino
Small add-in to Office vs. Special version of Office 2003
Can upgrade to a new version of office without additional work vs. Customers have to wait for the new Special office edition
Customers can develop any integration Scenarios vs. Specific features for some SAP functionality
The XMLP server utilizes BPEL engine for document flow vs. One function at a time
Other tools, like Acrobat Reader, can also be used as a front end tool (No need for Adobe document Server) vs. Only Office tools can be used
Connects directly to XMLP which is a built-in tool in Apps vs. Some functionality requires MS Exchange server
Open Standards; XML.. Can also be used to integrate with any Web Service vs. Only for SAP
Also available as a Stand Alone solution for other requirements in the company
Key Advantages over MS/Mendocino
Small add-in to Office vs. Special version of Office 2003
Can upgrade to a new version of office without additional workvs. Customers have to wait for the new Special office edition
Customers can develop any integration Scenarios vs. Specific features for some SAP functionality
The XMLP server utilizes BPEL engine for document flow vs. One function at a time
Other tools, like Acrobat Reader, can also be used as a front end tool(No need for Adobe document Server) vs. Only Office tools can be used
Connects directly to XMLP which is a built-in tool in Apps vs. Some functionality requires MS Exchange server
Open Standards; XML.. Can also be used to integrate with any Web Service vs. Only for SAP
Also available as a Stand Alone solution for other requirements in the company
43. Oracle, PeopleSoft, JD Edwards integration services repository delivered
Standardized access integration points across the Oracle portfolio
Compliant with Web Services standards (e.g., UDDI)
Organized by business process and by industry
Planned for 2006:
Extended directory for Fusion services
Mapping to current integration repositories
44. Enable business analysts to model and adapt processes to accommodate changing business requirements
Processes
Rules
Functionality
Layered configuration to protect adaptation through upgrades
Planned for 2006:
BPM for Siebel and additional industry solutions
46. Myth: Oracle is merging code lines -- different technologies, standards, protocols
Truth: Oracle is not merging code lines -- rather, creating a new code line based on a service oriented architecture, open standards, and “best of” functionality Dispelling Myths
47. Dispelling Myths Myth: This has never been done before
Truth: Introducing next generation applications is what Oracle does, and has done successfully for 20 years
