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Find the best ui ux design agency in Toronto? We have an expert team of graphic designers to meet with User Interface design for the Website & App. Visit https://www.ideatheorem.com/
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IDEATHEOREM GUIDELINES TO KEEP IN MIND FOR CHATBOT UX DESIGN PROCESS Dashboard Design Guidelines For Great UX
IDEATHEOREM 02 ABOUT OUR COMPANY 11 - 50 team members 5 12k happy customers years in business Idea Theorem is an award-winning UI UX design agency which creates simple and usable experiences for web and mobile. Our human-centered design approach lets us understand your customers, identify their pain points & deliver solutions that enhance their experience with your brand.
TIPS AND GUIDELINES 03 COMPANY PROFILE Here are some UI/UX tips and guidelines to follow to create a good conversational user experience for your business.
IDEATHEOREM COMPANY PROFILE 06 In the current market, there are several chatbots that currently exist, each with a different set of functions. Some chatbots specialize in customer service, while others are meant for simple conversational interaction. If you are planning to look into integrating chatbot for your business, start by asking the following questions: What services do you offer? Are you looking for assistance in the customer service department? Are you trying to increase your conversion rate? Do you need assistance in completing tasks?
UNDERSTAND YOUR USERS! To maximize the use of the chatbot, it is extremely helpful to know how users currently manoeuvre their way around. A great way to do this is to understand customer’s journey. Learn more about customer journey mapping.
REALLYGREATSITE COMPANY PROFILE 11 WHAT IS THE PURPOSE? Understanding the specific purpose of your Chabot can will help in defining what type of experience needs to be provided. This can guide you towards designing a chatbot that will create a more valuable experience.
Simplify The Flow Introducing a chatbot to your business shouldn’t make the overall experience more complex or complicated. It is meant to assist and make the experience easier for the user and to also benefit you and your business. Understanding the overall user flow can outline the type of interactions that can unfold.
REALLYGREATSITE COMPANY PROFILE 13 FINALLY, DON’T FORGET TO TEST Once your chatbot is all set and ready, the best thing you can do is test, test, and test again! Use different devices and try different possible routes of engagement.
REALLYGREATSITE COMPANY PROFILE 22 CONTACT IDEATHEOREM 140 Yonge St #200, Toronto, ON M5C 1X6 (416) 655-2935 www.ideatheorem.com