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Connecticut Fire Chiefs Association. Membership Survey Results October 2005. Shoreline Associates, Inc. Overview. Objectives Survey process Response rates Responses by survey area Recommendations & closing comments. Objectives. Annual & long term planning
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Connecticut Fire Chiefs Association Membership Survey Results October 2005 Shoreline Associates, Inc.
Overview • Objectives • Survey process • Response rates • Responses by survey area • Recommendations & closing comments
Objectives • Annual & long term planning • Only about 10% of membership attend any given meeting • Identified need to appeal to all members, not just retired and/or long time members
Survey Process • Survey designed by Shoreline Associates with input from CFCA and others • Addressed numerous areas: • Member demographics • Focus and value of meeting content • Dues paid and by who • Narrative responses
Response Rates 1/4 of Membership Responded
Response Rates 1 of Every 5 Responses Were Returned Electronically
Retired from Fire Service? Actual Number of Former Chiefs Completing Survey Is Estimated To Be At Least 36%
Years As A CFCA Member Excellent Cross Section Of CFCA Membership Years 1 Of Every 5 Respondents Has Been A CFCA Member For Less Than 5 Years
Levels of Respondents ½ of Respondents Are Chief Officers; 1/3 Active Chiefs
Current Benefit Provided Networking Is The Benefit Currently Being Obtained; Not Necessarily What They’re Looking For
Number of CFCA Meetings Attended During the Past Year Half Attended 2 Or Fewer Meetings Last Year
Reasons For Attending Meetings • Choices were: • Geographic location • Educational program offered • Restaurant or meeting site chosen • Haven’t been to a meeting in months • Other
Other Association Memberships • Less than ½ are members of the IAFC • ¼ are Fire Marshals • 1/3 are CT Fire Instructor Assoc. members • Less than ½ are members of their local county fire chiefs association CT Fire Chiefs Association Is The Primary Association Information Source For At Least ½ Of Our Members
Value of Current Educational Programs Offered Less Than 10% Of Respondents Feel Educational Offerings Are Of Significant Value
Longer Meetings; Held Less Often More Than ½ Of Respondents See Value In Longer Meetings
Fire Marshal Credit For Longer Meetings? 25% of Respondents Are Fire Marshals
How Much Do You Spend Annually For CFCA Dues, Meetings & Dinners? Average Is Approximately $100 Per Year Excludes Christmas Party Cost
If CFCA Dues Increased and Had Fewer, But Longer Meetings Estimated That At Least 36% Not Active Chiefs
Should Vendors Be Allowed At Longer Educational Meetings? Vendors Should Be Encouraged To Display Products Relevant To The Education Program Topic
Recommendations • Refocus On Educational Programs Of Value To Active Chief Officers • Create or revisit the concept of an Educational Committee • Publish educational program topic at least 2 months in advance • Consider separate sessions for chiefs and other chief officers, where apprpriate
Recommendations (cont.) • Hold (½ day) Educational Sessions • Consider 3 sessions per year (suggest January, May and September) • More in-depth educational content • Consider providing breakfast or lunch to allow for networking time • Provide for Fire Marshal continuing education credit • Invite vendor displays to defray costs • Maybe 1 on weekend for volunteers
Recommendations (cont.) • Establish Separate Membership Classifications For: • Active Fire Chiefs • Other Chief Officers • Other Active Fire Service Ranks • Retirees and former chiefs (non-voting or associate membership classification) • Life members
Recommendations (cont.) • Consider Dues Increase If It Will Cover The Cost Of The Longer Meetings So That Members Have The Same Total Annual Membership Cost • $100 for active members • $25 for retirees and former chiefs • Members should still pay for their meal at evening dinner meetings
Recommendations (cont.) • Consider holding a combined organization meeting with the CT Fire Instructors Association • Reconsider Location of Dinner Meetings and Educational Sessions • Many requests for centralized location(s) within the State • Others are interested in rotating meetings around the counties of the State
Closing Comments • Excellent response rates • Insight into some of the varying opinions of membership groups • Recommendations are a starting point for the new Executive Committee • Questions or Comments?