1 / 17

Decision Support Systems

Decision Support Systems. Objectives. What is Decision Support System (DSS)? Decision Structure Decision Support System Characteristics Components of DSS Classification of DSS Benefits of DSS. What is Decision Support System?.

idona-leach
Download Presentation

Decision Support Systems

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Decision Support Systems

  2. Objectives • What is Decision Support System (DSS)? • Decision Structure • Decision Support System Characteristics • Components of DSS • Classification of DSS • Benefits of DSS

  3. What is Decision Support System? An interactive, flexible computerized information system that enables managers to obtain and manipulate information as they are making decisions. DSS

  4. What is Decision Support System? • DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions.

  5. Information required at different management levels

  6. Levels of Management in Decision Making • Strategic management • Executives develop organizational goals, strategies, policies, and objectives • As part of a strategic planning process • Tactical management • Managers and business professionals in self-directed teams • Develop short- and medium-range plans, schedules and budgets • Specify the policies, procedures and business objectives for their subunits

  7. Levels of Management in Decision Making • Operational management • Managers or members of self-directed teams • Develop short-range plans such as weekly production schedules

  8. Decision Structure • Structured Decisions – situations where the procedures to follow when a decision is needed can be specified in advance • Unstructured Decisions – decision situations where it is not possible to specify in advance most of the decision procedures to follow • Semi structured Decisions - decision procedures that can be prespecified, but not enough to lead to a definite recommended decision

  9. Characteristicsof a DSS System Interactive Flexible Discovery-Oriented Accessible DSS System Characteristics

  10. COMPONENTS OF DSS

  11. Classification of DSS • Model-driven DSS • Communication-driven DSS • Data-driven DSS • Document-driven DSS • Knowledge-driven DSS

  12. Model-driven DSS • A model-driven DSS emphasizes access to and manipulation of a statistical, financial, optimization, or simulation model. • Model-driven DSS use data and parameters provided by users to assist decision makers in analyzing a situation; they are not necessarily data-intensive.

  13. Communication-driven DSS • A communication-driven DSS supports more than one person working on a shared task

  14. Data-driven DSS • A data-driven DSS or data-oriented DSS emphasizes access to and manipulation of a time series of internal company data and, sometimes, external data

  15. Document-driven DSS • A document-driven DSS manages, retrieves, and manipulates unstructured information in a variety of electronic formats.

  16. Knowledge-driven DSS • A knowledge-driven DSS provides specialized problem-solving expertise stored as facts, rules, procedures, or in similar structures

  17. Benefits of DSS Improves personal efficiency Accelerate problem solving Facilitates interpersonal communication Promotes learning or training Increases organizational control Generates new evidence in support of a decision Creates a competitive advantage over competition Reveals new approaches to thinking about the problem space

More Related