Why Companies Standardize on VERITAS Data Protection and Recovery

1. Why Companies Standardize on VERITAS Data Protection and Recovery State Street Bank Customer Presentation July 2, 2004

2. Agenda • VERITAS NetBackup Overview • Why VERITAS? • Summary • Q & A

3. VERITAS NetBackup Overview

4. How can VERITAS NetBackup Enterprise Server solve my IT issues? • My business needs to: • Deploy an enterprise class backup and recovery product • Eliminate complexity and reduce training costs • Support a wide variety of systems and architectures • Leverage tape and/or disk for data protection • Minimize or eliminate the backup window • Create a Comprehensive data protection solution

5. Data center-class performance and reliability Core design based on three tier architecture Leading Disk Based Data Protection Innovator in Advanced Snapshot Support Backup catalog designed for speed, reliability, and efficiency Server- and destination-independent restore VERITAS NetBackup™The Leading Data Protection Solution

6. Ensuring service levels are attained Full, differential incremental, cumulative incremental, or synthetic backup Choice of protection media (disk, tape, and optical) Duplication of backup images Concurrent (“on-the-fly”) or post backup Encryption to virtually ensure data security Network bandwidth throttling Client data compression VERITAS NetBackup™The Leading Data Protection Solution

7. Application VERITAS Data Protection Storage Global Data Manager Server Enterprise VERITAS NetBackup™, Enterprise Server VERITASBare Metal Restore™ VERITAS NetBackup™, Server Remote Office & Storage Workgroup VERITAS Backup Exec™ Desktop Desktop and Laptop Option & Laptop Automation Availability Performance Data ProtectionThe Baseline for Maintaining Availability

8. Distributed Systems Backup/Recovery Software Revenue by Vendor, 2003 Based on New License Revenue CA BrightStor 7.8% EMC 7.6% HP 3.1% IBM TSM 17.6% CommVault 2.7% Syncsort 1.7% Other 14.3% VERITAS Backup Exec 18.3% VERITAS NetBackup 26.9% Total New License Revenue = $1,322.2 Million Source: Gartner Dataquest “Market Share: Storage Management Software, Worldwide, 2003” (April 13, 2004)

9. Large Users of NetBackup:Banking & Financial Industries • Citigroup • Bank of America Corp. • J.P. Morgan Chase • Wells Fargo • Bank One Corp. • FleetBoston Financial • MBNA • CSFB • Morgan Stanley • UBS • General Electric • Fannie Mae • HSBC • ABN Amro • Washington Mutual • Lehman Brothers

10. Recent Converts to NetBackup:Financial Industry • Wells Fargo • Visa • Household/HSBC • Prudential • NY Life • Washington Mutual • ACE INA • Russell

11. Why VERITAS?

12. Drivers in IT and Storage Today • IT as service provider • Consolidation • Standardization • Drive down cost • Business continuance • Regulatory compliance

13. IT as Service Provider • Considerations for backup/recovery: • Define service level agreements • Agree on acceptable recovery time objectives, backup success rate with Data Owners, Business Units • Execute on service level agreements • Consistently perform at/above SLAs • Report on service level agreements • Demonstrate IT value to Business Units • Facilitate chargeback

14. How VERITAS Empowers IT as Service Provider • We help you define your service-level agreements • CommandCentral Service helps you align your IT resources with business priorities • We enable you to perform against your SLAs at a consistently high level • NetBackup provides the industry’s most comprehensive toolkit to ensure rapid backup & recovery of all data types – from very large databases to file servers with millions of small files • We help you (and others) know how you’re doing against your SLAs • NetBackup’s reporting tools provide wealth of historical and trending data on metrics such as backup success rate • CommandCentral Service provides SLA reporting and chargeback information

15. Consolidation & Standardization • Considerations for backup/recovery • Drive down cost, improve quality by standardizing on single protection solution • Solution must support a wide variety of environments • Solution must be accessible to users with varying levels of abilities • Consolidate storage hardware, storage management to achieve economies of scale • Solution must allow maximum utilization of expensive hardware resources such as servers, disk, tape libraries, tape • Solution must easily and transparently scale as environment grows

16. How VERITAS Enables Consolidation & Standardization • We offer the most comprehensive toolkit in the industry to ensure all your environments can be protected • Advanced backup methods for high-end databases • FlashBackup for highly-populated file servers • Disk staging and multiplexing • We offer you rapid, seamless scaling and maximum utilization of hardware resources, human resources • Highly-centralized, 3-tier architecture • Scalable catalog • Tools to allow easy, automated installation and upgrades • Automated, “push” installation from central point • Ability to mix server & client versions in single environment • Configuration wizards, intuitive GUIs

17. Drive Down Costs • Considerations for backup/recovery: • Cost of protection software (license & support) • Cost of hardware & infrastructure needed to support solution – initial and over time • Cost of human resource needed to support solution (backup administrators, help desk, other) • Cost to business if data cannot be recovered, or cannot be recovered quickly

18. How VERITAS Helps Drive Down Costs • Centralized, highly scalable solution maximizes usage of servers, disk, tape libraries, tapes • SAN with Shared Storage Option (SSO) brings even greater economies of scale • Fewer administrators can accomplish more • Comprehensive solution can become your standard • Greatly reduces training costs • Fast, reliable restores minimize downtime to business

19. Business Continuance • Considerations for backup/recovery: • Meeting recovery time objectives is critical both to your business and to IT’s credibility • Full system recovery (DR) as well as individual file recovery • Reliability as well as performance

20. How VERITAS Enables Business Continuance • Optimum restore performance using advanced recovery tools • Fast, automated full system recovery with Bare Metal Restore • Consistent methodology across platforms • Dependable reliability • Comprehensive set of vaulting tools • Ability to recover with or without NetBackup present

21. Summary

22. Summary: Why Companies Standardize on VERITAS Protection • Best TCO through centralization and scalability • Consistent, fast, reliable backup and restore • Ability to report on, manage to and consistently achieve SLAs • Ability to support well everything from large databases to millions of small files • Ability to standardize on single protection tool

23. Higher Service Levels Lower Costs = Better ROI Storage Automation Performance Improve Applications ROIIntegrated Software, 1+1 = 3 Application Server Availability

24. VERITAS NetBackup™ • #1 Backup and Recovery Application in the World • Complete Data Protection for: • All major open systems platforms • Popular databases and applications • Diverse storage architectures including storage area networks (SANs) and network-attached storage (NAS) • Options for: • Centralized Management of Distributed Geographic Sites • Detailed Real-Time and Historical Reporting • Automated Bare Metal Restore™ and Offsite Vaulting • Snapshot Integration and Advanced Data Protection Methods

25. & QUESTIONS ANSWERS