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BPLUS. Presented to Ajarn Chate Patanothai Created by Chalermchai Kansuttiviwat 5231216021 Tasorn Pornsirikul 5231257721 Purisorn Indradat 5231287521 Hathaipat Srivarasat 5231316021. Problem.
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BPLUS Presented to AjarnChatePatanothai Created by ChalermchaiKansuttiviwat5231216021 TasornPornsirikul5231257721 PurisornIndradat5231287521 HathaipatSrivarasat5231316021
Problem • The customers experiencing poor quality often stop doingservice with the offending companies without warning or complaint.
Motivation • Difficult to collect information • Consume time to process result • Easy to make error • Evaluate once a year
Motivation • Show the result in real time • Fast and more accurate result • Can evaluate more frequent • Easy to store and retrieve information
Users / Persona • Doctor • Nurse • Pharmacist • Administration • Security • System Administrator
Evaluate the questionnaires (For employee and administrator)
Task1: Evaluate the questionnaires (For employee and administrator)
Task2: View and forward the results (For administrator only)
Task 3: Log out from the system (For employee and administrator)
1.Visibility of the system • Radio box • Icon after evaluation 2.Match System in the head and the real world -Words and phrases are also familiar to users.
3.User Control and Freedom -tap “back” for emergency exit 4.Consistency and standard -same format : allow users to get familiar with the system.
5.Error preventions -Users cannot choose more than one choice -confirmations popup 6.Recognition rather than Recall -very easy to use and no memory command required
7. Aesthetic and minimalist design • only shows irrelevant information for users 8. Help users recognize, diagnose and recover from errors • error message in plain text • Confirmation of action
What are the consequences after doing evaluation from classmate