90 likes | 228 Views
ACTHA. MANAGING PROPERTIES Presented by Marcia Caruso of Caruso Management Group, Inc. MANAGING PROPERTIES. Property Managers Role Board of Directors Role Committee Role Owners Role. Operational Protocol Employees Contractors Committees Owner Participation. Establish Team Manager
E N D
ACTHA MANAGING PROPERTIES Presented by Marcia Caruso of Caruso Management Group, Inc.
MANAGING PROPERTIES • Property Managers Role • Board of Directors Role • Committee Role • Owners Role
Operational Protocol Employees Contractors Committees Owner Participation Establish Team Manager Banker Lawyer Auditor PROFESSIONAL PLAN
Manager through a contract Manager through the management contract Banker/Investment Policy Auditor/Fiscal Responsibility Lawyer/Legal Policy Committee through Resolution Owners through participation ROLE OF TEAM MEMBERS
BUDGET/MANAGEMENT PLAN • Income • Assessment, late fees, interest income, fines • Expenses • Planned, contracts, utilities, reserves • Common Elements • Preventative, Corrective maintenance • Capital Expenditures • Separate from operational expenses
CONTRACTS • Identify Parties to contract • Contract period • Termination clause • List of responsibilities • Indemnification • Reporting specifications • Timing of all items needed
Handling of funds Payroll Purchasing Bookkeeping Auditing of income and expenses Handling of personnel Responsibility of contractors Final approval process Property inspections Monthly reporting IDENTIFY AND SPECIFY
MANAGEMENT REPORT • Business Report • Examine Discrepancies • Prepare Explanation • Balance sheet and income statement • Delinquency report • History of Work Orders • History of Owners calls
COMMUNICATIONS • Newsletters • Monthly statements • Web Page • Emails • To Board members • To and from owners • Emergency email bursts to owners