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KM-Where is it Going?

KM-Where is it Going?. Trends in Knowledge Management In the 21st Century. What is Knowledge Management?. What is it?

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KM-Where is it Going?

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  1. KM-Where is it Going? Trends in Knowledge Management In the 21st Century

  2. What is Knowledge Management? • What is it? • KM is managing the leadership, organization, technology and learning aspects of internal and external intellectual assets through retention and collaborative sharing of knowledge to improve performance and inspire innovation throughout an enterprise. • http://www.adtmag.com/article.aspx?id=4935&page • A companies tool used to improve performance in business by enhancing the organization’s capacity to learn, innovate and solve problems. • http://www.kmci.org/the_new_knowledgement.html • The purpose is to enhance the organizations ability to process knowledge throughout. • Knowledge acquisition • Knowledge presentation • Knowledge transfer • Knowledge use • Knowledge removal • Heisig, 2002

  3. What is Driving the Need for KM? • Sustaining intellectual capital within an enterprise • Changes in IT have changed the way we do business: • New capabilities • New ways of storage of information • New processes • Changes in Communication Technology has increased recognition of KM as a core competence • Globalization requires new methods of managing information and knowledge for a world wide market. • Demands for increased quality of products and services have increased as levels of sophistication of client and there expectations have increased. • http://www.adtmag.com/print.aspx?id=4935

  4. New Business Requirements for success! • Leadership must champion the KMS • Organization must transform culture, allowing KM to be the catalyst for transformation • Technology enables new approaches to KM • Learning is key to KM as it is the acquisition of knowledge of the organization and likewise learning shares knowledge.

  5. Why is KM Needed? • Necessary for a business to adapt quickly to the changing environment? • It is the problem solving tool for business change. • It is part of the business processes. • New technology requires businesses to use it to be competitive.

  6. The KM Trend-Gaining Importance • Knowledge is a commodity! • European Union recognizes it as a major factor in durable growth! • Has become a discipline including the fields of economics, management, social sciences and technologies and education. • Organizations acknowledge the importance of developing the knowledge capital accumulated during their lifecycle. • Yesterday was the “Information Revolution” – today is the “Knowledge Revolution! • http://iste.co.uk/data/doc_vrdtinbvzruf.pdf

  7. References The New KM-What is it?, retrieved from http://www.kmci.org/the_new_knowledgement.html, August 18, 2008 Peter Heisig, (2002), European Guide to Good Practice in Knowledge Management, Fraunhofer IPK Charlie Bixler, (2002), KM Critical in ever-changing times, retieved from http://www.adtmag.com/article.aspx?id=4935&pageAugust 18, 2008 Boughzala, I. and Ermine, J. (2006), Trends in Enterprise Knowledge Management, p. 15, ISTE USA, Newport Beach, CA

  8. The End-Time for Questions

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