MassiveScale

1. Consumer Heritage MassiveScale Customer Success Google confidential | Do not distribute

2. 5M Businesses have gone Google

3. Google Apps for Business Gmail 25GB inbox with built in search: keep and find everything. Drive Create, share, and collaborate on all of your work, on any device. Calendar Organize your life effortlessly and share calendars simply. Sites Easy-to-build shared work spaces for teams. Google+ Share ideas, build relationships and join meetings from anywhere. Talk Business-class Instant Messaging, Video Chat and Click to Call. Vault Next generation information Governance, Archiving & eDiscovery.

4. Enjoy seamless communication and collaboration Apps Gmail web-based communication hub Google Docs real-time collaboration tools

5. Information and analytics for your customers and users Apps Earth & Maps intuitive geospatial visualisation Search Appliance for intranets and websites

6. An operating system built for the web Devices Chrome OS cloud-based desktop * Planned functionality not yet available

7. We’re looking for good partners to help companies migrate from “On Premise” to “100% Web” Device Management Apps Scripts Contextual Gadgets Cloud Connect Secure Data Connector

8. Why is Google focused on Enterprise? Massive Market Opportunity Incredible Momentum customers worldwide 5,000+ businesses every day $241B+ 5M+ Cloud Services market by 2020 (Forrester) 5M June '12 4M Sept. '11 3M Sept. '10 Unrivaled Infrastructure Consumerization of Enterprise IT source: Gigaom

9. Google is uniquely positioned to deliver this vision Web native Born online Built for the web from day one. Web user base 100s of millions of online users 1% testing With 100s of thousands of users Enormous scale 4th largest server manufacturer 3rd largest IP network Custom Linux Stack Built for our unique architecture Engineering excellence 99.9% availability SLA With no maintenance windows Leading security SSAE16 and ISO 27001 certifications 218 features launched last year in Google Apps

10. Google Enterprise Solutions Search Appliance Site Search Commerce Search Geospatial Maps Earth Maps Coordinate Enterprise Cloud Google Apps Content Management Cloud Platform Devices Social

11. Google Apps for Business Business Features | Administrative Controls Migration Tools | 99.9% SLA* | 24x7 Support * Google+ not included in SLA or Enterprise Support

12. Google Apps: Best Tools for Business Gmail  Huge inbox with search: keep and find everything. Talk Business class IM and VC as easy as email. Groups Let users easily create and work in teams. Calendar  Make sharing calendars and schedules easy. Drive  Collaborating as easy as creating, accessible anywhere Sites  Allow users to manage their own sites. Video  Unlock the power of video within your business. Google+ Connect people and ideas in your company. Vault/Postini  Security and compliance solutions. Marketplace  Extend the functionality of Google Apps

13. Proven Enterprise Results immediate application maintenance savings increase in employee productivity increase in employee satisfaction $1M+ 2.8x 60% of resources and 1/4 of time to develop apps change in the way IT is perceived TCO reduction compared to incumbent 1/10 100% 40% locations moved to Google's platform improvement in first call resolution time google docs created immediately 1,000 67% 2,000 5M+ business worldwide, growing at 5,000 per day

14. Visy Google Apps customer since 2012 "To us, innovation is one of the things we have brought to the table by this venture with Google. IT is often considered a bottleneck in companies; not adding value. But what we've been able to do is a paradigm shift - now we are considered an enabler, an innovation maker" David Peano, Director of Business Solutions 100% change in the way IT is perceived • One of the world's leading packaging, paper and recycling companies • 5,500 employees • Across 120 locations across Australia, New Zealand,Thailand, Vietnam and Malaysia and trading offices in Singapore and China. • Deployed Gmail, Calendar, Chat, Docs, Sites (replacement of intranet) and Video • Built a collaborative site to showcase to our clients - helps us to win business • Moved 2/3rds of staff completely off MS Office • Integrated Google Apps to our SAP systems • Innovation platform has changed perception of IT in Visy • Contributed to changing name of our IT department - IT Services to Business Solutions.

15. NSW Department of Trade & Investment Google Apps customer since 2011 "We actually reduced our risk profile by going Google". "If I was to take it away tomorrow, there would be anarchy!" David Kennedy, Chief Information Officer, Business Technology Services 2wks for users to want to move from exchange • State Government department who drives sustainable economic growth in NSW • 15,000+ users to support • "Fix it, it's broken" mandate from the Director General • Change does not happen easily in a Government entity • Deployed Gmail, Calendar, Contacts • Migrating everyone in the Department across to a single email platform • This wasn't an IT project. It was a "business-enablement" project • Huge culture change - people are gravitating towards IT • Allowed us to get better control over all our services we provided users

16. Customers working in the future 5,000,000 businesses 50,000,000 users 5,000 sign-up every day