Presented By: Andrea Iglesias, Psy.D . Corey Levy, Psy.d .

1. It’s All in the Community:Creating Sustainable Change Through Relationships and Capacity Building Presented By: Andrea Iglesias, Psy.D. Corey Levy, Psy.d.

2. Who we are Counseling and Psychological Services (CAPS) University of Colorado, Boulder • 12.5 FTE therapists • Around 9 trainees • 4 Peer Educators 20 Student Volunteers • Focus on Clinical, Outreach, and Training • Servicing University of Colorado Campus • 30,000 students • 18% diverse students • 5-6,000 staff and faculty (via consultations/trainings/collaborations)

3. Community psychology Model Came out of movements in the 60s Fundamentally concerned about: • Context is important---Relationship between the individual well being in the community context • Look for threats to MH arising out of social environment • Prevention • Enhance strengths/ competencies • Individual • Community • Social Justice Lens

4. Community Psychology in Action • 50/50 –clinical/outreach split • Structure of meetings, performance plans, integrated into everything • All Staff carry Liaisonships • Residence Hall • Academic Dept • Student Affairs • Outreach numbers • 15,000 contacts with students/staff and faculty • Plus ~4,000 contacts made by the peers

5. Residence life Through work comes relationships

6. Seeking Connection…everywhere • Liaisons • Student Affairs Departments • Residence life—a liaison in every residence hall • Academic Affairs • Advisors • Colleges: Business/engineering and Arts and sciences • Academic Support Services • Student groups • Committee involvement • Harnessing technology • Restructure Peer Program

7. Satellites • Financial Arrangement: Yearly and ongoing for post doc funding • Where • 2 Residence Halls • Student Outreach and Retention Ctr for Equity • Student Academic Services Ctr • Office of Int’l Education • Engineering • Veteran Services • School of Music • What • Community engagement—increase visibility/build trust • Consultations • Collaborate with campus partners on joint initiatives • Support community events • Informal dialogues • Trainings/presentations geared to populations

8. Res Life: A Real Opportunity to Connect • Way to learn: • The language • The names • The culture and system • Know everyone and grow with them • Chime in on decisions being made - Protocols • Prevention v Putting out the fires approach • Build relationships • More likely to seek you out for support • Creates safety • Importance of collaboration rather than talking down • Increase follow through • More buy in • Empowering others

9. Res Life Connections • What Do Liaisons Do? • Role • Consultation/Crisis Intervention • RA Support and Training • Programming • Workshops • Screens • Be a Presence • Committees • Social Justice Liaison • RA Programming Committee • Gender Inclusive Task Force -informing procedures

10. Counselor-In-Residence Program • Becoming part of the community • Satellite office • Individual Therapy • Groups • Walk-in Hours • Enriched programming • Area meetings/connecting with leadership • Building relationships at another level • Special Programming • “Writing on the Stalls” • Canine Outreach

11. And Stuff… Involved with the community

12. Consult, Consult, Consult From the top down – instill a mentality of collaboration and consultation Includes topics relating to students of concern to community based issues to multicultural based topics Consult about these topics within CAPS

13. Crisis response What we are moving away from, but still a central component to this relationship -residents get walked over: Walk-In Hours Can be an island – try and not make it such

14. Prevention Efforts Starts with me and relationships with residence life upper management Continues with CIR’s / liaisons and hall directors Extends to CIR’s/ liaisons and RA’s -clinical and outreach foundation based on relationships Committee work with residence life – from student affairs to job interviews Lets talk about this

15. Prevention Efforts • Trainings • RA trainings: SI, SIB, HI, BMI • RA trainings: empathic listening, consultation, relationships and community awareness • Beginning of the year, winter break and 1 RA meeting per semester • Never enough time • RA’s want specifics – do address topics from hygiene to roommate conflict

16. Proactive, Community Programming Partner with halls to create and implement events NOT A CARNIVAL: Not too simple but not too complicated

17. Breakdown of Programming Event ie. an alcohol screen CAPS: idea, expertise, tools and hand-outs CAPS Peer Volunteers: flow management, games, prizes and energy -quick word about our peer program RA’s: PR, creativity, residents, food, video games, etc. Hall Directors: support, direction and money

18. Innovation and Growth Responding to residents and Residence Life needs: -evening stress breaks (through peers) -Bounce Back -Canine Outreach -extended screening tools Post Docs, Assistant Hall Directors – creative and fresh

19. Undefined but beneficial Being in the community can at times be uncomfortable and strange but pays off Getting yelled out from a building window is a good thing

20. Peer Education and Volunteer program Building a Bridge

21. Why Peers? • Focus on community strengthening and building capacity • Help with limited resources  • Social justice • Reduce stigma around mental health • Research supported • Increased accessibility and visibility • Spread message of hope and community • normalize struggle • Great Training-builds outreach in our profession

22. More Great Reasons to Have a Peer Program • Lots of energy to the center • Improved PR and media • Evening and weekend availability  • Access to communities • Relationships with other departments • Feedback loop • Funding opportunities  • Help with outreach prep • Our voice on important committees

24. Creating a Sustainable Structure • Coordination and student assistant • Started with a Fair and a sign-up sheet • Expectations • Initial trainings, ongoing requirements • Multiple training and scheduling tools and resources • Committees • Utilizing returning volunteers • Important to integrate students into our center

25. Incentivize

26. So What Do They Do? • Help with mental health screens  • Support of Residence Life  • Stress break program • College knowledge presentation and project • Academic skills presentation • Roommate game  • Suicide prevention video  • Library outreach- Finals care kits, programs • Bulletin boards  • Promoting events  • Info fairs  • Tabling  • Stress relief programs- Make your own stress ball! • Brainstorming of new and creative outreach ideas

27. Peer Educator Projects

28. Possible Challenges • Volunteer training • Time for continuous supervision • Potential for “drama”   • Staff buy in and training • Staff time  • Concerns about liability and reputation- use of confidentiality agreements, releases  • Where do I get the funding?  • No response/no show

29. Creating an Empire • Peer Ed program- now 4 • Increased funding • #of applications is going up!  • Visibility and knowledge about program growing • We can be more selective • More programming offered- quantity, quality, and variety  • Positive feedback

30. A Lasting Empire • Policies and Procedures • Getting all staff involved • Creating a pipeline • Ongoing relationships • Education about value of program • Quantitative and Qualitative data

31. Volunteers in action "CAPS is a community-sized classroom--through volunteering I am able to transform my passions for social justice, health education, and outreach into real life learning opportunities." -Mifa Kim “I love being a CAPS Volunteer because it gives me the opportunity to do what I love, which is listening, interacting and helping my peers and community. I have gained experience that has allowed me to be an effective and strong support system for anyone in need.” – Maggie Keller “Counseling and Psychological Services at CU Boulder has given me the opportunity to grow and be a leader. The skills I have acquired from being a volunteer and will help me throughout my time at CU as well as the rest of my life! ” -Anil Arora

32. Some more quotes… “I appreciate the inclusive community within CAPS. The volunteer program provides some great resources for reaching out to the university to advocate for mental health. Beyond that, volunteering has given me valuable information about pursuing a career in Counseling.”  -Madeleine Kennan “Put simply, CAPS has truly shaped the person that I am today. I've had the opportunity to outreach to the CU community, receive multiple trainings, and work side-by-side with CAPS staff. From all my experiences through CAPS, I now have the motivation, determination, and skills I need in order to pursue a career in counseling” • -Erica Rozbruch, Peer Educator

33. Volunteers in action

34. Implicit Attitudes Creating Climate change

35. Social Justice Mission • Incorporating aspects of diversity in all we do • Implicit attitudes • Staff, Advisors, and Faculty outreach • Aiming to create cultural change • Embed this work in our outreach presentations and philosophy • Event attendance, being visible and a presence!

36. Implicit Attitudes Model • Attitudes • One’s view of an object or person or group of persons • Includes cognitive, affective, and behavioral components • Shared understandings of the world, images, ideas, feelings • Transmitted in variety of ways • Outside of awareness • Automaticity • Efficient

37. Uses of Implicit Attitudes Model • Demystification of everyday experience • Tool for finding origins of problems • Guidance for interventions • Applicability to real world understanding of dynamics and action around privilege, power, and oppression at multiple levels

38. Advantages of Implicit Attitudes Model • Everyone has incorporated attitudes about people in groups • Everyone has work to do • Pretending there’s no work to do is a waste

39. Adapting IA to Your Setting • Brief interventions in academic settings • Examples from our work at CAPS • Therapy • Interactions with staff • With target and non-target groups • Teaching coping skills

40. More CAPS Applications • Faculty and staff • Advisors • Advocacy – probation letter • Organizational Consultation • Retention and Hiring • Workshops built on IA principles • First Year students • Bounce Back

42. Contact Us Dr. Andrea Iglesias University of Colorado Andrea.Iglesias@colorado.edu 303-492-3282 Dr. Corey Levy University of Colorado Corey.Levy@colorado.edu 303-492-3442