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Mentoring in Nursing. Kimberly Holden Nursing 450 Ferris State University. Mentoring.
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Mentoring in Nursing Kimberly Holden Nursing 450 Ferris State University
Mentoring “Through effective mentorship, we can positively impact healthcare organizations; improve job satisfaction; and promote professional development and empowerment in students, new graduates, staff nurses, educators, nurse leaders, and nurse faculty. Most importantly, mentoring can result in improved nursing care, high-quality healthcare, and improved patient outcomes.” (Race & Skees, 2010)
Objectives of this Presentation By the end of this presentation the participants will be able to: • Verbalize the difference between a preceptor and a mentor • List 3 characteristics of an effective mentor • Give an example of “toxic mentoring” • Verbalize the understanding of how effective mentoring can aid in the nurse recruitment, retention and job satisfaction • Give an example of how the quality of nursing care can be affected by effective mentoring
Preceptors and Mentors Preceptor Mentor A Wise and Faithful counselor A tutor A coach • Teacher • Headmaster • Someone who shares their skills (Merriam-Webster, 2013)
Let whoever is in charge keep this simple question in her head (not, how can I always do this right thing myself, but) how can I provide for this right thing to be always done? (Nightingale, 1879)
Why we need mentors In nursing and other health professions • • for guidance and support • • to structure working environment for learning • • for constructive and honest feedback • • for debriefing related to good/bad experience during placement • • as a link person with other areas • • as a role model • • to assess competence • • as a friend and counselor • • for encouragement • • to provide the appropriate knowledge base for nursing interventions • • for questioning • • for protection from poor practice • • to build confidence • • for sharing learning, i.e. learning from each other
Why we need mentors • • to keep own skills and knowledge up to date • • for linking theory to practice • • for developing one’s work skills in teaching and explaining • • to provide structured learning programs during practice placements In personal life • • for the development of one’s self • • to share experiences • • for encouragement • • to build up confidence • • for honest opinions and views • • as a role model (may be a parent figure, etc.) • • for socialization • • for support and guidance
Characteristics of an Effective Mentor • Patient • Tactful • Open-minded • Diplomatic, fun and fair • Approachable • Willing to be a mentor • Have a good knowledge base • Versatile, adaptable, flexible • Knowledge and competence is up to date • Allows time and commits self to it • Confident • Has good communication skills, including listening skills • Enthusiastic • Advisor • Provides encouragement • Is honest and trustworthy • Is self-motivated • Trusting • Shows concern, compassion • Empathy • A role model • Non-judgemental • Has teaching skills • Provides psychological support • Able to build working relationship Gopee, 2011
Toxic MentoringWhat does a poor mentor look like? • Lack of interest in the students and their learning needs • Lack of knowledge about the student or new nurse’s course • Lack of evidence based practice or research utilization • Lack of team approach • No acknowledgement of new nurse’s previous experience • Negative attitudes • Reluctant to change practices Gopee, 2011
What are some behaviors that make a poor mentor? • Break promises • Lack knowledge and expertise • Have poor teaching skills • Have no structure to their teaching • ‘Chop and change their minds’ • Allow students to observe only (i.e. not participate) • Are unclear about their students’ capabilities • Throw students in at the deep end • Delegate unwanted jobs to students • Dislike their job and/or students • May be disliked by other members of the team • Are distant, less friendly, unapproachable • Intimidate the students • Have unrealistic expectations Gopee, 2011
Why is Mentoring Important?(Nursing) • Nurse recruitment and retention • Nurse satisfaction (Mariani, 2012) (RNOA, 2006)
Why is Mentoring Important?(Organizational) Benefits to the organization from Mentorships • --Nurses will feel more valued and empowered • --Staff will feel as though they have more stake in the organization • --Nurses will be more dedicated • --Nurses will take more personal pride in their work, professional development, and career advancement ( Race & Skees, 2010)
Why is Mentoring Important(Patients) • Mentors provide students and new nurses opportunities to: • Develop critical thinking • Bridge the gap between theory and practice • Enhance productivity • Enhance the sense of professionalism
Conclusion Mentoring plays an important role in developing the potential in new nurses