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TGP500/TGP550. TGP500/550 SIP DECT Phone System. Overview Target Market Who’s it for? Product Details Function Operation. SIP CORDLESS PHONE SYSTEMS.
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TGP500/550 SIP DECT Phone System • Overview • Target Market • Who’s it for? • Product Details • Function • Operation
SIP CORDLESS PHONE SYSTEMS The KX-TGP500 series brings together all the advantages of modern internet HD VoIP voice calls, classic business phone functionality and easy Web based administration, ideally suited to small office and branch office solutions.
Key Features • Support for 3 simultaneous SIP network conversations • 5 DECT Handsets simultaneously • Up to 6 DECT cordless handsets • Support up to 8 SIP registrations • 8 DDI lines or extensions • Ethernet pass-thru port (TGP550 Only) • CODEC: • G.722 (wideband) • G.729a • G.711 • G.726
KX-TGP550 : Corded and Cordless Type DECT • Handset Call Button on Base Unit • Hands-Free Speaker Phone on Base Unit and Cordless Handset • Up to 6 Cordless Handsets • DID on each Cordless Handset • Wide Band Audio (G.722) KX-TPA50 : Optional Handset
KX-TGP500 Entry DECT • Wall mountable Base Unit • 1 KX-TPA50 Included • Up to 5 additional Cordless Handsets • DID on each Cordless Handset • Wide Band Audio (G.722) KX-TPA50 : Optional Handset
2.1” Large LCD with White Backlit KX-TPA50 Optional DECT Handset for KX-TGP5xx • DECT Radio interface (Digital Enhanced Cordless Telephony) • High quality, long distance without interference • High quality professional design • Integrated full-duplex speakerphone • Bright Message Waiting Indicator • Easily manage up to 8 DID lines • DID specific Ringtones • Dedicated feature buttons • Local or Network Intercom • 100 Phone Book Memory • 10 Last Dialed Numbers • 10 day stand-by and 5 hour talk time
TGP5xx Hosted PBX Solution Certified
IP-Centrex/Hosted PBX No.1 Soft Switch Vendor IP-Centrex/Hosted PBX Services A business solution operated by the service provider and located on the service provider's premises. Asterisk/Switchvox The most popular Software based Open Source PBX. SIP Trunking - NOT supportedA service offered by an ITSP that allows businesses to use VoIP Trunks to their PBX using their existing Internet connection. IP-Centrex / Hosted PBX Service provided by carrier/provider Example Business Applications: Call Forward , Do Not Disturb Multi-party Conference Voice Mail, Shared call IP Network
Switchvox Certified Certified TGP5xx Target Market SIP Trunk Service Hosted Service NCP/TDE
Why “Broadsoft”? Sales Route Worlds Largest SIP Softswitch vendor Established in 1998 HQ – Maryland, USA Sales - $90 million (2008) Worldwide Carrier Adoption 435 Carriers 15 of the top 25 carriers
Worldwide IP Terminal Market Target Market for TGP5xx Series • Business terminal use shifts towards IP products rapidly • Business market structure will change drastically
Handset and Base Station Functions LCD shows how many lines are in use. This example : 1 line is used and lines 2/3 are available. Handset No. [1] – [8] Base unit has call button for cordless handset busy indicator This example : Handset #1 and #2 in-use/busy Call all cordless handsets by pushing [ALL] button Network Voicemail Base station can display all line status using this feature key
Deployment Examples 6 x TGP550 Member 1 (Boss) Member 2 Member 3 Member 4 Member 5 Member 6 123-0001 123-0002 123-0003 123-0004 123-0005 123-0006 1 x TGP550 1 x TGP500 4 x TPA50 1 x TGP500 5 x TPA50 123-0001 123-0003 123-0004 123-0005 123-0006 123-0002 123-0001 123-0002 123-0003 123-0004 123-0005 123-0006
Example – Small Business Reception IP Centrex Hosted VoIP Small Business HS1 (IBUSY) HS2 (BUSY) HS3 (Free) Handset1 (Ext. 1) 345-0001 VoIP Trunk Handset2 (Ext. 2) 345-0002 HS4 (Free) HS5 (Free) HS6 (Free) DDI Range: 345-0000 to 345-0008 Internet Handset3 (Ext. 3) 345-0003 Reception (Ext. 5) 345-0000 Handset4 (Ext. 4) 345-0004 SIP Server • Example 1 • Call is initiated for 345-0004 over VoIP Trunk • Call is routed to Handset 4 (Ext. 4) • Call is answered • Example 2 • Call is initiated for 345-0000 over VoIP Trunk • Call is routed to Reception (Ext. 5) • Call is forwarded to Handset 3 (Ext.3) • Example 3 • Call is initiated for 345-0000 over VoIP Trunk • Call is routed to Reception (Ext. 5) • Receptionist tries to place call to Handset 1 (Ext 1) and Handset 2 (Ext .2 ) but both extensions are Busy
Example - Small Business, cont. • 8 DDI registrations (allows 1 for each station PLUS 1 general business number) • Fully flexible ringing assignment (phones can ring for multiple lines if desired) • Receptionist coverage for all lines/handsets (if desired) • Transfer and intercom managed by DECT system • Service provider voicemail indication • User installable • No wiring required to desktop
Flexible Number Assignment Easy to use configuration matrix for incoming ringing assignments Maximum flexibility for the assignment of telephone numbers and handset usage, for both incoming and outgoing calls
Intercom Call • Intercom call from reception (base station) to Handset 1 • Intercom call from reception (base station) to Handset 5 • Destination is specified by handset number, regardless of its phone number • Intercom function available only a single system
Intercom Call Internet • External Call for DDI 1001 • Call Transferred to Handset 5 • Destination is specified by handset number, regardless of its phone number • Intercom function available only a single system
Receptionist “Can you put me through to Sarah in Sales please?” Internet Dial DDI 1000 • Caller dials DDI 1000 in order to speak to Sarah in sales • Reception transfers the call to Sarah on handset 3 by pressing dedicated key • Although 2 handsets have the same DDI assigned the transfer destination is specified by the handset number.
Example 1. 3 Line calls and 1-pair intercom Example 2. 1 Line call and 2-pair intercom 1 1 A A 2 2 B B C C Intercom 3 3 4 4 6 5 6 5 Intercom Intercom Example 4. 1 3-way conference call and 1-pair intercom Example 3. 1 2-way conference call and 1-pair intercom and 1 call (by Base unit) 1 1 A A 2 2 B B Conference with A Conference with B C C 3 3 4 4 6 6 5 5 Intercom Intercom Radio Channels (Max. 5 RF Channels)
Conferencing 3-way Conference Line A + Handset 1 + Handset 2 4-way Conference Line A + Line B + Handset 1 + Handset 2 Handset 1 Handset 1 A A B Handset 2 Handset 2 *2 more Handsets can be joined up to 5-way conf. *1 more Handset can be joined up to 5-way conf. 3-way Conference Line A + Base Unit + Handset 1 5-way Conference Line A + Line B + Handset 1 + Handset 2 + Handset 3 Handset 1 Handset 1 A A *2 more Handsets can be joined up to 5-way conf. B 3-way Conference Line A + Line B + Handset 1 Handset 1 Handset 2 A Handset 3 B *2 more Handsets can be joined up to 5-way conf.
Call Forwarding No Ring No Ring Ring 555-1212 555-1212 555-1212 Forwards after designated numbers of rings When handset is busy All call are forwarded 789-4321 789-4321 789-4321
Call Share and Privacy Mode Privacy : Off Privacy : Off Privacy : On Busy Tone
Handset-to-Handset Transfer Handset 1 Handset 1 Base Unit Handset 1 Handset 1 Handset 2 Handset 2
Broadsoft “Shared Call Appearance” (SCA) 555-1212 IP Centrex Hosted VoIP User can assign one number to several terminals as a main/primary number The number of “555-1212” is shared by each terminal. On an inbound call, all devices associated with that number ring. Calls in-progress will show line engaged on remaining devices. Terminal 1 Internet Terminal 2 SIP Server Terminal 3
Network Based Voicemail Flashing LED indicator Access to voicemail from handset through menu New Voice Mail Voice mail notification LCD displays “New Voice Mail” Access to retrieve LCD displays “New Voice Mail” New voice mail message indication - LCD displays “New Voice Mail” - Voice Mail LED on base station - Ringer LED on handset flashing New Voice Mail Access to voicemail from Base Unit by pushing [VOICE MAIL] button Voicemail feature key
Summary The KX-TGP500 series brings together all the advantages of modern internet HD VoIP voice calls, classic business phone functionality and easy Web based administration, ideally suited to small office and branch office solutions.