Web Services & On Line Ordering (O.O.)

1. Web Services &On Line Ordering (O.O.)

3. Restaurant Manager Web Services • E-Mail Club • Simple E-Reservations • E-Employment Applications • E-Gift Certificates • E-Calendar of Events • Web Site Design & Hosting • On Line Ordering……………..

4. O.O. Growing….

5. Important Tool for Resellers…………

6. “Fast Food” where there was none before……..

8. Helping create the O.O. market……

10. Growth of O.O. • 15-18% Ordered Online • Less than 3% Overall Sales • 89% Research • 48% Visit Restaurant • 10.1% Phone Sales (declining)

12. “Belle of the Ball…….”

14. DIFFERENTIATE !

16. Candidates? • The Obvious: • Pizza Delivery • Carry Out

17. OTHER CANDIDATES Deli’s Business Lunch Traffic Family

18. BUILD BRAND LOYALTY DON’T FEEL RUSHED VISUAL APPEAL SPENDING 5-40% HIGHER

19. Catering Signature Dishes Holiday Meals Think……… “Mail Order”

21. No Add’l Staffing Check AVE’s Go Up Manage Future Orders New Revenue Stream Access New Customers Fewer Bogus Orders

22. UpSelling

23. Staffing

24. Sell Outside 4 Walls

34. 4 STEPS • ReSeller’s Own Restaurant Web Site • Customer Order, Prints out during demo • EZ, EZ, EZ • RM Back Office • Menu Item Changes • EZ, EZ, EZ • Admin Page • Online Reports • EZ, EZ, EZ • Admin Page • Simple Config Changes

35. Logistics • How do we order it?

37. www • System Includes: • 3 Year h/w Warranty • POS s/w • Windows Op System • Hot Breads dBase & Program • Time& Attendance s/w • Integrated C.C. s/w with • “Offline Processing” • Centrallized Polling s/w • Off-Site Daily Data Back-Up • Multi-Store Gift Cards (Cards not incl.) • All Necessary Cables & Brackets • Mag Card Reader, Integrated • Customized Training Materials • “Spare-In-The-Air” h/w • replacement ACME Support Office High Speed Credit Card POS Maintenance Remote Connection Daily Data Back-Up Office POS Reports POS Maintenance Remote Connection Cam 1 Kit Printers Cam 4 Dining Room Patio Take-Out / O.O. Orders Remote Connectivity DVR/DMZ Cam 3 UPS Battery Back-Up & A.C. Line Conditioner Cam 2 Bar Bar Printer High-Speed Receipt Printer On Line “Consumer Ordering” RestaurantPC Server

38. Could be 2, 4, 6, 8, 10, etc., hours. Based upon how much Restaurateur Is willing to do…..

39. Live Order Form

42. ASI Sends Reseller Links • Web Link • User ID • Password

43. Dear Dan: Below is the set up for Fifers Seafood for Online Ordering. Here are links to the Online Ordering setup documentation: https://webordering.rmwservices.com/docs/OnlineOrderingInstallationGuide.pdfhttps://webordering.rmwservices.com/docs/OnlineOrderingUserGuide.pdfPlease review and setup the server according to these installation and configuration instructions, and the setup information provided below. (note that you have to install or upgrade to version 15.1)  We strongly recommend setting this up in your office before attempting the install at the client site. Chain Web ID:  FifersSeafood Administration URL: https://webordering.rmwservices.com/asi.OO.admin/Login.aspxAdministrator Username: XOXOXOXO Administrator Password: XOXOXOXOWeb Server URL: https://webordering.rmwservices.com/login.aspx?wci=FifersSeafood

44. Overview O.O. Reqs • Dedicated Server Box at Restaurant Site • Dedicated “DMZ” box between Internet & RM Server (Firewall) • Broadband Internet: Fixed IP address

45. Overview O.O. Reqs • RM 15.1 or later with: • Advance Ordering Module • Write-OnInterface • Either Tabs or Delivery • 2nd Merchant Account or PayPal for Web Orders • Windows (XP Pro or better / 2003 Server)

46. Restaurant Owner Kitchen Printer Alantech O.O. Server Customer www “DMZ” PC Box @ Restaurant Menu Upload Customer Customer Order Customer RM Server @ Restaurant Customer

47. Docs Located……………..

48. ASI ReSeller Web Site / Tech Support / Web Services Manuals

49. Installation ?

50. Manage Customer Expectations