Effective Servers & Operations Management with MOM 2005

1. Effective Servers & Operations Management with MOM 2005

2. Agenda • MOM 2005 Technical Overview • MOM 2005 Manages Active Directory Scenario

3. MOM 2005 Technical Overview Ampiga Jantarapagdee Technology Specialist – Management Microsoft ( Thailand ) Ltd Panomporn Meesangeam Systems Engineer Yip In Tsoi Co, Ltd

4. IT Complexity & Cost IT Budgets

5. IT Expectations: Do More With Less

6. MOM 2005 Delivers • Enterprise management • Central console • Full redundancy • Rules based filtering • Proactive alerting/action response • Event consolidation • Apps/Role Monitoring • Health Model • Rules libraries • Built-in knowledge • Configurations • 64-bit support • Multi-homing • Multi-tiering • Globalized • Advanced Capabilities • Agentless monitoring • Maintenance Mode • Rule Override • Automation • Scripts • Tasks • Diagnostics • Reporting • SQL Server Reporting Services • Web based reports • Scheduled publishing • Easily customizable • Extensible • MOM Connector Framework • Management pack authoring • Software Development Kit • .NET Connected

7. MOM 2005 Capabilities Stay Aware Identifying your IT health issues before they become problems through built-in application intelligence. Effectively Respond Improving the efficiency of your IT operations through actionable best practices. Supporting your IT operations through sharing of key service level and performance information. Be Accountable

8. MOM– Operator Perspective • Consoles • View Alerts/Server State condition requiring intervention execute tasks topological views service level exceptions Agents Agents Ops Console MOM 2005 Server Admin Console HTTP Internet InformationServer Web Console Reporting • Examples • Server Availability • Operational Health • Security Events System Center Data Warehouse

9. Application Knowledge DeveloperInsights OperationalPractices HealthModel Service Discovery Model Management Packs

10. MOM 2005 Management Packs Microsoft Windows File Replication Service Microsoft Windows SharePoint Services Microsoft Operations Manager 2005 .NET Framework Network Load Balancing Password Change Notification Service Proxy Server 2.0 Routing & Remote Access Service for Windows 2000 Routing & Remote Access Service for Windows Server 2003 SNA Server 4.0 SQL Server Systems Management Server 2.0 Systems Management Server 2003 Terminal Services Virtual Server Web Sites and Web Services Windows Base Operating System Windows DFS Service Windows DHCP Service Windows File Replication Service Windows Internet Name Service (WINS) Windows Media Services Windows Print Server Windows Rights Management Services Windows System Resource Manager Windows Terminal Server Active Directory Application Center 2000 Automated Deployment Services (ADS) BizTalk Server 2002 Enterprise Edition Biztalk Server 2004 Commerce Server 2000 Domain Name Service (DNS) Dynamic Host Configuration Protocol (DHCP) Exchange Intelligent Message Filter Exchange Server 2000 and 2003 Exchange Server Best Practices Analyzer Exchange 5.5 Group Policy Host Integration Server 2000 Internet Information Services (IIS) Internet Security and Acceleration (ISA) Server Live Communications Server 2003 Live Communications Server 2005 Microsoft Baseline Security Analyzer Microsoft Distributed Transaction Coordinator Microsoft Identity Integration Server 2003 Microsoft Message Queuing (MSMQ) Microsoft Office Project Server 2003 Microsoft Server Clusters Microsoft SharePoint Portal Server 2003 Microsoft Transaction Server (MTS)

11. 3rd Party MOM Management Packs 3Com AirDefense Anti-Virus Applications APC UPS AVICode Intercept Studio BayNetworks (Nortel) Bindview BlackBerry Enterprise Server Brocade Cisco Cisco PIX Firewalls Cisco Routers Cisco Switches Cisco VPN Concentrators Citrix MetaFrame XP Debian Linux Dell OpenManage EMC EqualLogic SAN Foundry FreeBSD Generic SNMP HP Insight Manager HP Integrity HP ProLiant HP Tru64 HP-UX IBM AIX IBM FastT storage iVision Liebert Lotus Domino Mac OS X Magellan-Passport (Nortel) Mandrake Linux MiraPoint NetApp NetBSD NetScreen Nice OpenBSD OpenVMS Oracle RDBMS Generic Syslog RedHat Linux SAP R3 SCO Unix F5 Network BigIP Sun Solaris SuSe Linux Synoptics (Nortel) Tidal Enterprise Scheduler Veritas Backup Exec VMWare Wellfleet (Nortel) WindowsCE CONNECTORS Aprisma SPECTRUM, BMC Impact CA Solve for z/OS, CA Unicenter Clarify Amdocs, Fujitsu-Siemens ServerView HP Network Node Manager HP OpenView Operations (OVO) Maranti Networks, Metilinx Connector Micromuse NetCool, NetIQ AppManager OpalisRobot, Peregrine Service Center Quest InTrust, Remedy ARS, Siebel HelpDesk SMARTS InCharge, Tivoli Enterprise Console Tivoli Information/Management for z/OS Tivoli Net View Connector, Tivoli Service Desk Tivoli Net View for OS/390, Vantive

12. Microsoft Operations Manager 2005

13. MOM 2005 Manages Active Directory Scenario Ampiga Jantarapagdee Technology Specialist – Management Microsoft ( Thailand ) Ltd Panomporn Meesangeam Systems Engineer Yip In Tsoi Co, Ltd

14. Active Directory MP Features • Monitors all aspects of Active Directory health • Performance and availability • Not a security management pack (e.g. auditing) • Monitors availability of all processes that are vital to the health of Active Directory • NetLogon, FRS, ISM, W32Time, KDC • Collects key performance data • Reports on service availability, performance, and trending • End-to-end replication validation in accordance with your SLAs • Centralized monitoring console to collect all events that can adversely affect Active Directory

15. Active Directory MP Features • Supports all Windows 2000 Server and Windows Server 2003 features • Utilizes WMI providers to monitor replication partner health and *Trust relationships(*Windows Server 2003 only) • All scripts provide simple clear messages • Quiet with a very low # of highly relevant alerts (OK for pagers) • Client pack for client-side monitoring • Extensive product knowledge • Globalization support

16. Active Directory Event Monitoring Over 400 rules DC Locator DIT corruption GC ISM KCC KDC NetLogon Replication Security Accounts Manager (SAM) errors Site links Sysvol UserEnv W32Time These rules do the deep dive into the internal health of the AD!

17. Monitoring Service Level • Server health is important but doesn’t catch all problems • Clients can commonly experience issues even though servers are healthy • IT departments need to verify they are meeting their commitments to management • Replication is occurring quickly (replication SLA) • Client logins are quick • E-Mail is available (Address Book) Client Side Monitoring “How do I really know AD is working properly for my customers who rely on it?”

18. redmond.fabricam.com DC1 Exchange User Exchange WHY ? DC2 Everything is fine! phoenix.fabricam.com MOM E-Mail is slow! DC4 DC3 Help Desk

19. Client Side Monitoring • Ensures AD is available for Exchangeand other directory-enabled applications at the application server • Tests all necessary AD interfaces • ICMP and LDAP ping • LDAP bind and sub-search • Very granular control • (Automatically targets local site) • List of domains, sites, computers • + specific computers • Text file • Turn auto discovery off

20. Client Side Monitoring • Very WAN efficient • Can be placed near/on the application server of interest • Can run on any server which is running a MOM agent • Trends key LDAP perf indicators • “Closes the loop” by providing MOM the client’s perspective of Active Directory health

21. Alert:Client is going to out of site DC Alert:Server response time exceeded limits redmond.fabricam.com CP DC1 Exchange DC2 phoenix.fabricam.com MOM DC4 DC3

22. redmond.fabricam.com CP DC1 Exchange DC2 phoenix.fabricam.com • No impact to existing generic app server • Both boxes sit next to each other • Separate administration MOM DC4 DC3

23. Replication Monitoring • AD management pack creates new container:CN=MomLatencyMonitors • Periodic scripts adds timestamps for monitoring replication latency • Separate maximum replication time thresholds for • Intrasite monitoring • Intersite monitoring

24. Specify Computers for Replication Monitoring Target DCs Source DCs Source and target computers specified through computer groups (a computer can be both a source and target)

25. Managing Active Directorywith MOM 2005

26. Call to Actions • Visit www.microsoft.com/mom • MOM 2005 technical walkthroughs • Download MOM 2005 Evaluation Software • Technet MOM 2005 Virtual Lab http://www.microsoft.com/technet/traincer/virtuall ab/mom.mspx • MOM 2005 success stories http://members.microsoft.com/customerevidence/ Search/AdvancedSearchResults.aspx?Flag=0&An dTaxID=19939

27. New … • Monitoring of custom .NET applications New … • Management Pack for Mission Critical Desktops • Management Pack for Web Sites and Web Services Microsoft Operations Manager 2005 • 5,600 customers • 1,219 new customers since MOM 2005 • Over 130 MPs and Connectors

28. SP1 V3 V4 V2 V2 Roadmap

29. © 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.