Conversational AI Platform Market – Global Forecast to 2025

1. Report Title GLOBAL CONVERSATIONAL AI PLATFORM MARKET INFOHOLIC RESEARCH www.infoholicresearch.com sales@infoholicresearch.com sales@infoholicresearch.com www.infoholicresearch.com

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3. Market Snapshot • The global conversational AI platform market will grow at a CAGR of 32.4% during the forecast period 2019–2025. • By 2020, more than 20% of the customer support operations will be handled by Intelligent Virtual Assistants. • Verticals: The retail & e-commerce vertical is expected to grow at the highest rate for driving profitability, soothing customer concerns with seamless omnichannel experience, and enhancing customer engagement. Access full report summary @ https://www.infoholicresearch.com/report/conversational-ai-platform-market/ Page 1

4. Analyst Opinion “Conversational AI is changing the way customers interact with a business, resulting in enhanced customer experience and increased competitive advantage. Conversational AI is also impacting the personal lives where virtual assistants are assisting people in their daily business or personal tasks.”  - Sonam Chawla, Research Analyst, Infoholic Research Download Report Pages for Better Understanding@ https://www.infoholicresearch.com/request-a-sample-report/?repid=14049 Page 4

5. Market Characteristics • Drivers • Rise of messaging apps and voice assistant • Cost-effective options for creating chatbots • Increasing pressure on contact centers • Restraints • Data privacy and security concerns • Customers prefer to deal with a human • Opportunities • Creating more personalized and better engagement with customers • Shift from rule-based solutions to AI-driven solutions Page 3

6. Market and Region Segmentation • North America accounted for the largest share of the global conversational AI platform market in 2018. 6% Download Report Pages for Better Understanding@ https://www.infoholicresearch.com/request-a-sample-report/?repid=14049 Page 4

7. Leading Players *illustrative Page 6

8. Assumptions • All macroeconomic parameters are expected to remain constant during the forecast period. • The exchange rates are assumed to be constant during the forecast period. Access full report summary @ https://www.infoholicresearch.com/report/conversational-ai-platform-market/ Page 8

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