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Field Management: Roles & Responsibilities

Field Management: Roles & Responsibilities. Partially Adapted from Multiple Indicator Cluster Surveys (MICS) Regional Training Workshop – Survey Techniques, Unicef. Team Size. The actual number of interviewers per team will depend on a number of factors Cluster size Questionnaire length

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Field Management: Roles & Responsibilities

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  1. Field Management: Roles & Responsibilities Partially Adapted from Multiple Indicator Cluster Surveys (MICS) Regional Training Workshop – Survey Techniques, Unicef

  2. Team Size • The actual number of interviewers per team will depend on a number of factors • Cluster size • Questionnaire length • Envisaged workload etc. • A team of 1 supervisor, 1 editor, 4-5 interviewers recommended

  3. Recommendations • Spread out data collection to 2-3 months • Do not rush data collection • Begin data entry simultaneously with data collection • Edit questionnaires while in the field, on location • Provide feedback to fieldwork teams early on to correct systematic mistakes etc

  4. FIELDWORK TEAM • Supervisors • Field Editors • Interviewers

  5. Supervisors

  6. ROLE AND RESPONSIBILITIES • Senior member of the field team • Receives assignments from and reports to the field director • Responsible for : • Managing Data Collection

  7. Managing Data Collection

  8. Managing Data Collection (Continued)

  9. Managing Data Collection

  10. Team Movement & Work Assignment • Supervisor / monitor should move round the village once and gather as much knowledge on geographical & physical location I.e. Transit walk (which is a PRA tool). • Ensure that each interviewer has all the required information and materials for completing the work • Make sure that interviewers understand the instructions given • Make daily work assignments and distribute work fairly among the interviewers, keeping in mind weak and clever surveyor in nearby areas • Keeping in mind the number of target households (HH) and shuffling the staff from one HH to another

  11. Managing Data Collection

  12. Team Management: Creating and Maintaining Motivation and Morale • Essential to good quality work. • Supervisors need to make sure that interviewers: • understand clearly what is expected of them; • are properly guided; • receive recognition for good work; • are stimulated to improve their work; • work in secure conditions.

  13. Team Management: Creating and Maintaining Motivation and Morale • Direct orders vs. voluntary compliance • Be a “Leader”, not a “Boss” • Participatory approach: Involve interviewers in decision making and maintain it • Deal with each and every field staff with care and try to solve their problems if possible

  14. Team Management: Creating and Maintaining Motivation and Morale • Listen and try to resolve interviewer’s complaints • Try to foster team spirit and group work • Do not show preference for a particular interviewer • Try to develop a friendly and informal atmosphere

  15. Team Management: Creating and Maintaining Motivation and Morale • Supervisors and editors must: • set good examples • demonstrate punctuality, enthusiasm, and dedication • not pretend to have special privileges to work less • Be always well prepared to maintain credibility and authority • Interviewer morale and motivation depend on the supervisors morale and motivation

  16. Managing Data Collection

  17. Quality Control • More accompaniment • Spot check and Backcheck • Keeping notes while observing • Going through all the done surveys to avoid revisiting • Make the team share scrutiny • Observe all the surveyors: behaviour; dealing with clients; documentation of data etc • See “Maintaining Data Quality” for further details

  18. Managing Data Collection

  19. Report Tracking • All the control charts to be filed up before leaving the field spot • Keeping track all the done interviews • Collection of all the done questionnaires

  20. Managing Data Collection (Cot’d)

  21. Maintain MIS system (Quantitative data) • Fill up day to day record from surveyor – Field coordinator • Keeping track of the progress of the work – Update daily • Plan according to the work – Next day plan based on time line • Report writing (Qualitative data) • Prepare a summary sheet of the observation • Discuss with the field team and with the HRs

  22. Field Editors

  23. ROLE AND RESPONSIBILITIES • Monitor interviewer performance: • Observe several interviews every day • Edit all completed questionnaires in the field • Conduct regular review sessions with interviewers • Arrange for sending of questionnaires to the central office • Maintain a suitable mechanism to monitor the flow of questionnaires

  24. Interviewers

  25. INTERVIEWER’S ROLE AND RESPONSIBILITIES • Locate structures and households in the sample and complete the questionnaires • Check completed questionnaires • Revisits for households and/or women/mothers/caretakers • Assist the editor in conducting height and weight measurements of children.

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