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Security & Safety – Middle East 2005. Credit Card Fraud The Scale of the Problem. Michael Moore Regional Security & Fraud Investigation Manager 14 – 17 Nov 2005. The Credit Card System Worldwide Trends CEMEA/Gulf Fraud Performance UAE Fraud Figures. Agenda. Payment Associations do not:.
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Security & Safety – Middle East 2005 Credit Card Fraud The Scale of the Problem Michael Moore Regional Security & Fraud Investigation Manager 14 – 17 Nov 2005
The Credit Card System Worldwide Trends CEMEA/Gulf Fraud Performance UAE Fraud Figures Agenda
Payment Associations do not: • Issue Cards • Acquire merchants
Issuing banks Acquiring banks Both Member Institutions
Authorisation for card transactions Clearing and Settlement for Member Banks Basic Service Provided
The Credit Card System Merchant Agreement Cardholder Agreement Merchant Cardholder Issuer Acquirer
Card Transaction Flow Merchant Agreement Cardholder Agreement Sales Draft Merchant Cardholder Authorizations Issuer Acquirer
Clearing & Settlement Merchant Agreement Cardholder Agreement Merchant Cardholder Clearing & Settlement Issuer Acquirer
Current Worldwide Fraud Trends Losses during 2004 US$ 1.9 bn Visa Record
Current World wide Fraud Trendsfor MasterCard An average of 8 cents for every $100
Worldwide Issuer Counterfeit Losses Ending 4Q 2004 2004 losses US$630m (Up 17% over 2003)
Financial loses as a result of POS Fraud MasterCard • Worldwide AED 3,385,206,786.44 • Middle East & North Africa AED 66,755,408.64 • UAE AED 4,980,195.14
CEMEA Acquired Fraud (RSV) $6.96m $6.49m $9.1m CEMEA $6.75m $6.50m $6.43m $7.23m $8.3m $8.05m VISA WORLDWIDE
CEMEA Acquired Fraud by Type6 Quarters ending 4Q04 Counterfeit now at US$5m
Lost/Stolen 18% NRI 62% Fraud Apps 31% Counterfeit 21% Miscellaneous 23% Fraud Use 25% Percentage % in GCC CEMEA Acquired Fraud Distribution 2004
Common Types of Credit Card Fraud - Never Received Issue (NRI) Definition: • Card is stolen from the mail system before the cardholder receives it and is subsequently used fraudulently Use of NRI Cards is normally supported by forged identity documents.
GCC – Impact of Counterfeit, Lost/Stolen and NRI – 2004 CEMEA – GCC 7% $400k EU - GCC 44% $2.5m CANADA - GCC 5% - $304k AP – GCC 6% - $325k USA - GCC 37% - $2.1m Total Acquired in GCC - $6m LATAM - GCC 1% - $34k
CEMEA Issuer Fraud to CSV VISA WORLDWIDE $5.4m $6.5m $5.1m CEMEA $2.8m $2.3m $3.4m $4.5m
CEMEA Issuer Fraud by Fraud Type Lost / Stolen Card Not Received Fraudulent Applications Fraudulent Use of Account Miscellaneous Counterfeit
CEMEA/GCC - Cash vs. ATM Fraud $95k GCC $29k $27k $21k $22k $350k $2k $18k
UAE Acquired Fraud to 4Q 2004 CEMEA UAE
UAE Issuer Fraud to 4Q04 CEMEA UAE
Migration to Chip Technology Terminals – point of acceptance changing in UAE Cards – incentive plans introduced Chip Liability Shift – 2006 Verified by Visa & SecureCode looking to secure internet transactions Initiatives to improve data security Mandating banks monitor transactions Solutions – Long Term
Thank you Together We Fight Fraud