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Single Window The Chilean Experience Victor VALENZUELA Millán Technical Director of Chile Customs Geneva, 22 June 2005. Chile: South of the world. Chile is located along the western coast of Southern South America between the Pacific Ocean and The Andes Mountains
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Single Window The Chilean Experience Victor VALENZUELA Millán Technical Director of Chile Customs Geneva, 22 June 2005
Chile: South of the world • Chile is located along the western coast of Southern South America between the Pacific Ocean and The Andes Mountains • It is a very long country with a population of 15 million inhabitants • Per capita Income: US$ 4,620 • Foreign Trade 2004: US$ 53 billion
Development Strategy • Opening-up of economy and promoting of exports • Commercial agreements • Structural changes in Economy performance
Commercial Agreements • El Salvador and Costa Rica • Iceland, Norway, Switzerland, Liechtenstein
Main exporting products • Copper : Main producer at worldwide level • Minerals and molybdenum concentrate • Cellulose • Fish meat: Salmons • Wine • Wood • Main destination countries for Chilean exports: USA, Japan, China
State Modernization • Modernization of international trade-involved agencies • Development of e-Government: Use of ICTs to increase Chile’s competitiveness - Ranked N° 22 in the E-Government Readiness Index - Ranked N° 6 in the On-line State Index, among the 25 best-assessed countries
Single Window • Digital Agenda • Governmental priority • Led by Chile Customs Service • Co-operation between Customs and other Governmental agencies
Single Window Aimed at: Allowing import-export involved entities to electronically carry out their formalities via Internet
Integrated Agencies Bank Entities Customs Fishery Treasury Health Payment / Information Transports Information Information Internet Forestry Information Information Phyto-Sanitary USER Zoo-Sanitary
Challenges to deal with • The “paper” culture • High percentage of manual formalities in different agencies • Disparity on the implementation of ICTs by participating agencies • Insufficient co-ordination among foreign trade stakeholders • Some destination countries have not yet implemented the use of electronic signature
Message User State Expected Benefits • Single Window focused to the Final User • Increase security standards of commerce • Customs formalities, times of clearance and operational expenses being reduced • Higher transparency in public management • Elimination of “paper” documents • Increasing competitiveness of the country