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Computerized maintenance management systems (CMMS) are software programs designed to help service-based engineering companies manage and streamline their maintenance operations. These systems can be used to track and schedule maintenance tasks, track inventory and spare parts, and create reports on the status and performance of equipment.<br><br>CMMS software can greatly improve the efficiency and effectiveness of maintenance operations for service-based engineering companies, helping them to better serve their clients and maintain the reliability and performance of their equipment.
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HOW CMMS SOFTWARE CAN STREAMLINE OPERATIONS FOR ENGINEERING SERVICE BASED COMPANIES www.innomaint.com info@innomaint.com
Introduction-Engineering Service Company www.innomaint.com info@innomaint.com
Maintenance Challengesin Engineering Service Companies 01 08 Finding cost-effective solutions for managing and maintaining assets. Managing a large number of assets across different locations. 02 Scheduling & tracking preventive maintenance activities. 07 Maintaining compliance with industry standards and regulations. 03 06 Ensuring timely and efficient response to service requests. Generating reports and providing operational transparency to customers and management. 04 Monitoring and evaluating the performance of technicians and other field staff. 05 Keeping track of warranty and AMC contracts. www.innomaint.com info@innomaint.com
1 4 3 2 ProblemStatement Our Client has faced difficulties in managing their customer assets and tracking preventive maintenance schedules across various grid stations. Facility Managers struggled to generate reports manually on the progress of maintenance activities for submission to the CEO or Global Business Heads. The organization was using paper and excel sheets, which was time-consuming and inefficient. They were looking for a better solution to organize maintenance and improve the overall efficiency of their maintenance business with enhancedvisibility. Their nature of business involves field work at different locations, and the customer premises are often vast, making it challenging to identify the asset or job site within the campus. www.innomaint.com info@innomaint.com
Our digital CMMS solution was used to successfully import the assets of their customers, in bulk, & automate their PPM schedules on a grid station basis, giving greater visibility into operations and the ability to generate quick reports for submission to the Global maintenance head. 01 02 The information on the facilities and assets currently under AMC for each client was securely stored in the cloud and available instantly. 03 The service business was able to provide a good deal of transparency to customers by providing an estimated time of arrival for technicians and allowing customers to track their movement through the mobile app. 04 Managers gained a big-picture view of maintenance progress at each customer location through dashboard and KPI reports. 05 Our client was able to improve day-to-day operations and enhance customer service in their fire and security division. InnoMaint also provided a mobile and web application for customers in different regions to easily map their assets, track and raise service requests. Solution Statement www.innomaint.com info@innomaint.com
SolutionStatement 06 The software provided enhanced visibility into operations and the ability to generate quick reports for submission to management. 07 The customer's geo-address can be identified using our application, and detailed asset mapping with information on AMC, warranty, project name, and project codes on the basis of customer, region, and date range was handled easily and securely. 08 In addition, the mobile and web app allowed customers to map their assets and track technicians in real-time. 10 Overall, our client was able to improve their operations and enhance customer service using CMMS solution. www.innomaint.com info@innomaint.com
Benefitsof CMMS in Engineering Services Comapanies Improved asset management Enhanced visibility and Control Streamlined scheduling and Auto-assignment Improved communication & Collaboration Enhanced customer service Better reporting and analysis Improved compliance and Quality Reduced downtime Cost savings Enhanced safety Improved flexibility and Scalability Mobile Friendly www.innomaint.com info@innomaint.com
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