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The Most Innovative Companies in UK - 2024

A key player in this industry, Acuiti Labs, has emerged as a distinguished entity, leading the charge in innovative solutions and transformative approaches. Specializing in SAP BRIM (Billing and Revenue Innovation Management), Acuiti Labs excels in delivering complex business solutions with an impressive 100% success rate.<br>

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The Most Innovative Companies in UK - 2024

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  1. Leadership is not about titles, positions, or owcharts. It is about one life inuencing another. J O H N C . M A X W E L L

  2. Editor’s VIEW What Makes a Company Stand Out? nnovation is the key to staying ahead of the competition. But what truly makes a company stand out? The answer lies in nurturing an I environment that encourages human interaction, conflict, argument, and debate. A true revolution does not happen in a vacuum. It's born from the collision of diverse ideas and perspectives. When employees from different backgrounds and departments come together, sparks fly. These sparks can ignite groundbreaking ideas that propel a company forward. Innovative companies understand that conflict is not something to be avoided, but rather a catalyst for creativity. They create spaces where team members feel safe to challenge the status quo and question established norms. This might mean implementing regular brainstorming sessions, cross-departmental projects, or even dedicated "innovation labs" where employees can experiment freely. Argument and debate are essential tools in the innovator's toolkit. They force us to defend our ideas, consider alternative viewpoints, and refine our thinking. Companies that encourage healthy debate among their teams often find that the best solutions emerge from these intellectual clashes. However, fostering this type of environment requires strong leadership. Managers must be willing to listen to dissenting opinions and create a culture where every voice is valued. They need to strike a balance between guiding discussions and allowing them to flow freely. Moreover, ingenious companies don't just focus on internal dynamics. They actively seek out external perspectives, collaborating with customers, partners, and even competitors to gain fresh insights and drive innovation. Insights Success brings forth an edition, "The Most Innovative Companies in UK- 2024," highlighting companies that are reconceptualizing the strategies of business. This showcase serves as an example of the power of creativity in driving success and directing the future of industries across the United Kingdom.

  3. Creds Editor-in-chief Merry D'Souza Managing Editor Preston Bannister Executive Editor Eva Miller Visualizer Michael Warner Art & Design Head Donna Claus Co-designer Yasmin Nasser Business Development Manager Sherin Rodricks Marketing Manager Jenny Jordan Business Development Executives Reem Almasoud, Sheldon Miller Digital Marketing Manager Isabel Barnes Technical Head Phil Simon Research Analyst Helena Smith Circulation Manager Finn Wilson sales@insightssuccess.com April, 2024 Corporate Ofce Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-859-2600 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com www.twitter.com/insightssuccess Follow us on : www.facebook.com/insightssuccess/ We are also available on : RNI No.: MAHENG/2018/75953 Copyright © 2024 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success.

  4. Contents COVER STORY Acutic Labs Innovative Leadership in the Era of Business Evolution 08. PROFILES The Point Company Innovating the Future of SDR Services 22. Venari Security Limited Pioneering Innovation in Digital Security 28. Xalient Pioneering Innovations in Network Transformation 36. Renovotec Empowering Industries with Mobile Technology Solutions 44. ARTICLES Power of Ethical Leadership A key Driver of Innovation & Creativity in Organizations 32. The People Factor 40. How Companies Cultivating a Happy & Engaged Workforce

  5. Company Name Featuring Descrip?on Acui? Labs is a digital transforma?on consul?ng firm led by Acui? Labs Manoj Harbhajanka CEO Manoj Harbhajanka, helping businesses leverage CEO www.acui?labs.com technology to drive innova?on and growth. Renovotec, under the leadership of CEO Richard Gilliard, is a Richard Gilliard Renovotec provider of rugged hardware and so?ware solu?ons for supply Chief Execu?ve Officer www.renovotec.com chain and logis?cs opera?ons. The Point Company, founded and led by CEO Ian Brigden, is a The Point Company Ian Brigden strategic advisory firm that helps businesses navigate complex www.thepointco.com Founder and CEO challenges and unlock new opportuni?es. Venari Security, led by CEO Tom Millar, is a cybersecurity Venari Security company that offers advanced threat detec?on and response Tom Millar www.venarisecurity.com solu?ons to protect organiza?ons. Chief Execu?ve Officer Xalient is a technology solu?ons provider founded by Sherry Xalient Sherry Vaswani Vaswani, delivering secure and scalable digital transforma?on www.xalient.com Founder and CE services to enterprises.

  6. be our doubts of today., , The only limit to our realization of tomorrow will - Franklin D. Roosevelt

  7. The Most Innova?ve Companies in UK- 2024 Revolutionizing Industries: A Catalyst for Q2C formulating strategies that succeed in today’s digital Transformation! market. The belief is firm that it’s not just about identifying value but ensuring it is realized and measurable. The Acuiti n the modern landscape of digital innovation, one team takes pride in its core values - excellence, integrity, industry has consistently driven transformative change, organizational pride, respect, and learning. The CEO, Mr. I shaping the future of business processes. This sector, Manoj Harbhajanka, believes that this focused strategy encompassing diverse domains such as telecom, postal allows the development of exceptional skills and the services, ports, and utilities, is at the forefront of pioneering establishment of undisputed expertise in their chosen field. advancements in Quote-to-Cash (Q2C) transformation. The essence of this industry lies in its commitment to redefining What distinguishes Acuiti Labs is its impressive track businesses through comprehensive SAP consulting, with a record. There is pride in delivering complex business particular focus on revenue management and Q2C solutions with a remarkable 100% success rate. The transformations. strength lies in seamlessly accommodating the evolving and intricate Q2C transformation challenges faced by their A key player in this industry, Acuiti Labs, has emerged as a clients. At the heart of their success story is a team of Q2C distinguished entity, leading the charge in innovative specialists. These seasoned professionals, who have honed solutions and transformative approaches. Specializing in their skills at Acuiti Labs, come from prestigious firms like SAP BRIM (Billing and Revenue Innovation Management), the ‘Big Four’ and other notable consulting entities. Their Acuiti Labs excels in delivering complex business solutions expertise in strategy development, execution, and problem- with an impressive 100% success rate. This company’s solving serves as a key enabler to innovate business expertise and strategic vision contribute significantly to the solutions grounded in SAP technology and Acuiti Labs’ evolution of Q2C processes across various sectors, setting a suite of products. This competency facilitates their clients in achieving an exceptional Return on Investment (ROI). high standard for excellence and innovation. Acuiti Labs’ expertise ranges from strategizing and At the helm of Acuiti Labs is the CEO,Mr. Manoj optimizing processes to deploying tailor-made solutions Harbhajanka, a visionary executive steering the company that impeccably align with diverse business requirements. toward unparalleled success. His leadership is marked by a Whether it’s the meticulous maintenance of SAP system commitment to delivering exceptional solutions and staying landscapes or the enhancement of customer experiences, at the forefront of industry trends. Mr. Harbhajanka’s role Acuiti Labs excels in every aspect. Their team, comprising as a driving force within Acuiti Labs underscores the SAP-Certified Experts and trusted advisors, brings forth company’s dedication to pushing boundaries, embracing industry-specific knowledge and hands-on experience, innovation, and remaining a trailblazer in the realm of Q2C ensuring seamless business technology solutions and digital transformation and digital solutions. transformation. Let’s delve deeper to learn more: Acuiti Labs’ deep-rooted partnership with SAP spans a niche portfolio of Q2C solutions and a wide range of Pioneering Q2C Transformations and Digital Solutions services that include evaluation, consulting, implementation, upgrades, support, and maintenance. They Acuiti Labs, headquartered in the heart of London, is a continually evolve their services and offerings, aligning pioneering entity driving the next wave of Quote-to-Cash them with cutting-edge technology. The focus remains (Q2C) transformation across various sectors such as steadfast on developing innovative products and solutions telecom, postal services, ports, utilities, and more. The core to offer unparalleled services to their esteemed global ethos of Acuiti Labs is a commitment to redefining clientele. businesses through comprehensive business and SAP consulting, with a focus on revenue management and Q2C Precision in Quote-to-Cash for Diverse Markets transformations. In the domain of SAP consulting, Acuiti Labs centers its The aim of Acuiti Labs is to assist businesses in navigating expertise on the intricacies of billing, also known as quote- their most formidable challenges. These challenges are to-cash transformation. Leveraging SAP technologies, addressed by leveraging technology to confront these including SAP BRIM, CPQ, and Entitlement Management, hurdles directly, creating robust tech platforms, and the company’s primary focus remains on perfecting the

  8. Quote-to-Cash process. Acuiti Labs primarily caters to large enterprise organizations with revenues surpassing $2 billion in the SAP BRIM space. Meanwhile, in cloud technologies, their reach extends from the mid-market segment, encompassing entities with revenues exceeding $100 million, to expansive enterprises. A 7-Year Journey of Expert Quote-to-Cash Solutions In establishing the organization, the team envisioned a focus on billing and Quote-to-Cash transformation within the services industry. With a passion for this sector, the founder, with over 25 years of personal expertise in order- to-cash and quote-to-cash, was the driving force behind the initiative. The goal was to create a niche, addressing the underserved services industry with unique solutions and proprietary products. Over the past seven years, the organization has flourished, gaining the trust of large

  9. enterprises for quote-to-cash transformations. The customers. Beyond enhancing digital processes, their focus successful deliveries have solidified their reputation within is on driving substantial value for clients. Harbhajanka SAP and across industries as quote-to-cash transformation highlights the essence of true digital transformation, where experts. Every client has experienced successful operations seamlessly progress from contract to invoicing, transformations, emphasizing the organization’s payment collection, and reconciliation in a contactless and commitment to providing significant measurable value over lights-off manner. Acuiti Labs takes pride in automating the years. these end-to-end processes, eliminating the need for manual intervention and ensuring efficiency throughout. Tailored Solutions and Trust in Quote-to-Cash Processes Empowering Business Growth Through Innovative SAP In serving their customers, the CEO underscores a BRIM Solutions meticulous process—from design and validation to thorough testing, user acceptance testing, and deployment. Acuiti Labs, with its core belief centered around Acuiti Labs ensures continuous alignment with customer empowering businesses, has revolutionized the approach to expectations at every step, fostering collaboration for technology and process optimization challenges. As a success. The company not only manages customer leading SAP Q2C transformation consultancy, it offers invoicing, but it also delivers systems and provides training, comprehensive solutions that optimize billing, streamline building trust through its credibility within the quote-to- the quote-to-cash process, refine revenue management cash ecosystem. Customers trust Acuiti Labs to design strategies, and enhance customer experience. tailored applications that meet their invoicing needs effectively. The founders of Acuiti Labs identified the potential of harnessing SAP BRIM and cutting-edge technologies to Illuminating Digital Transformation with Seamless propel businesses past obstacles and accelerate growth. This Operations vision became the driving force behind the company. In the realm of digital transformation, Manoj Harbhajanka Since its inception, Acuiti Labs has solidified its position as emphasizes the multifaceted benefits they bring to a leading provider of innovative solutions in SAP BRIM

  10. and Q2C optimization. It has consistently evolved to meet Manoj Harbhajanka delineates their two sets of solutions. market demands, refining its offerings with a client-centric The SAP BRIM application caters to large enterprises with approach. To maintain its competitive edge, Acuiti Labs has revenues exceeding $2 billion, while the mid-market dedicated substantial resources to robust research and segment, spanning $100 million to $2 billion, benefits from development initiatives. This commitment enables it to a comprehensive public cloud solution. This solution embrace innovative technologies and optimize billing encompasses CPQ, subscription billing, and entitlement procedures for businesses. management. While versatile for large enterprises, Acuiti Labs typically targets the mid-market, aligning its offerings Acuiti Labs has expanded its service offerings to cater to a with the capabilities of SAP BRIM. Their market broad range of business needs and industries. It has proposition centers on delivering similar functionalities to developed a suite of SAP products that can be tailored to both market segments through SAP BRIM and public cloud the specific requirements of various industries. While solutions. billing solutions remain a cornerstone of its offerings, Acuiti Labs has diversified its portfolio to include Quote-to- Revolutionizing Order-to-Cash Cash process optimization, CPQ solutions, entitlement management, and Application Management Services, In the realm of order-to-cash, the concept spans over a reflecting its dedication to meeting the growing demands of decade, and Acuiti Labs, led by Manoj Harbhajanka, its clients and providing holistic solutions. acknowledges and builds upon this legacy. Their approach is unique, emphasizing a distinctive methodology for The success of Acuiti Labs can be attributed to the passion project delivery within the services industry. Specializing in and expertise of its talented team. The company places services, Acuiti Labs leverages proprietary intellectual great emphasis on hiring and nurturing exceptional talent, property, developing accelerators atop SAP technologies. attracting top-notch professionals with a deep The company adopts a singular methodology, initiating understanding of SAP. These experts are often recruited projects with their accelerators during design discussions. from renowned consulting firms, ensuring a team with This approach allows clients to visualize the outcome from extensive knowledge and expertise. the outset, contributing to project success. Acuiti Labs’ success recipe lies in its unique architecture, design, project Since its inception, Acuiti Labs has made significant strides, management, and building processes, supported by a highly establishing a strong presence in the BRIM World. Its skilled team. The company, recognized for delivering commitment to innovation, client-centricity, and excellence business technology solutions and digital transformations, in delivering top-notch SAP BRIM services across multiple is particularly focused on driving value for its customers. industries is unwavering. The company is constantly adapting, diversifying, and delivering solutions that Innovating O2C Transformation with Excellence precisely match the specific needs of its clients and meet the evolving demands of businesses. The focus areas include Acuiti Labs adopts a holistic approach to O2C process billing and invoicing, revenue management, enhancing transformation founded on pillars of Innovation, customer experience, and optimizing Q2C (Quote-to-Cash) Simplification, and Transformation. Their SAP BRIM processes. The team at Acuiti Labs is dedicated to staying expertise empowers organizations to streamline billing, up to date with the latest industry trends and technologies to reduce errors, and enhance customer satisfaction. Utilizing provide clients with innovative solutions that drive advanced technologies like SAP S/4HANA, they simplify operational efficiency, revenue growth, and overall business processes, leading to increased productivity. success. Certified SAP experts at Acuiti Labs continually update Looking to the future, Acuiti Labs is excited to embrace their knowledge to deliver innovative Q2C solutions, new challenges and seize opportunities, remaining devoted ensuring clients gain a competitive edge. Their visionary to empowering businesses with transformative solutions approach targets larger businesses, combining cutting-edge and creating an impact in the SAP landscape. technology with tailored strategies for remarkable advancements. Tailored SAP Solutions for Enterprise and Mid-Market Success Transformation at Acuiti Labs goes beyond technology implementation. They collaborate closely with clients,

  11. fostering a culture of continuous improvement. Their and SAP FICA, Acuiti Labs empowers businesses with a customer-centric perspective optimizes touchpoints, sturdy framework for their O2C processes. leveraging data analytics for personalized interactions and seamless customer experiences. Streamlining Business with Cloud Integration In summary, Acuiti Labs’ strategic methodology focuses on Acuiti Labs, a distinguished SAP BRIM (Billing and O2C transformation through innovation, simplification, and Revenue Innovation Management) service provider, adopts customer-centric transformation, positioning organizations a comprehensive approach to integrate cloud-based for operational excellence and sustainable growth. applications into its service portfolio. This strategic integration enhances functionalities related to Subscription Unleashing Excellence in SAP-Powered Business Billing, CPQ (Configure, Price, Quote), and Entitlement Transformation Management, delivering tailored and efficient solutions to clients across diverse industries. At Acuiti Labs, the company takes immense pride in being recognized as a top-tier SAP BRIM service provider, In the realm of SAP BRIM, Acuiti Labs recognizes the acknowledged for expertise in delivering world-class SAP suite’s multifaceted capabilities, including subscription BRIM solutions and aligning Quote-to-Cash processes for management, billing, invoicing, revenue recognition, businesses across various industries. Acuiti Labs’ services entitlement management, CPQ, and other elements crucial are focused on empowering businesses to achieve for aligning and streamlining billing procedures. The substantial growth by optimizing billing processes, incorporation of cloud-based applications supplements SAP reducing time to market, boosting productivity, improving BRIM’s strengths, providing clients with a holistic solution. customer experience, minimizing revenue leakage, and implementing efficient revenue management strategies. Acuiti Labs seamlessly integrates cloud-based applications, such as Subscription Billing, CPQ, and Entitlement The commitment to excellence is evident in how Acuiti Management, leveraging their capabilities to enhance Labs leverages the powerful combination of SAP BRIM functionality and efficiency for businesses looking to (Billing and Revenue Innovation Management) with SAP streamline their Q2C processes. S/4HANA to revolutionize order-to-cash (O2C) processes for clients. As an industry leader, Acuiti Labs is dedicated For Subscription Billing, Acuiti Labs utilizes specialized to transforming businesses through the optimization of the cloud platforms to manage recurring billing and order-to-cash (O2C) cycle using the powerful capabilities of subscription services. This approach streamlines SAP BRIM, recognizing streamlined and efficient O2C subscription management processes, automates billing processes as essential for fostering business growth. cycles, and ensures accurate invoicing and revenue recognition. With extensive knowledge and expertise in the SAP BRIM area, Acuiti Labs aims to equip businesses with the tools In CPQ, Acuiti Labs empowers clients to generate accurate and capabilities to effortlessly manage high to very high- and optimized quotes for products or services. Leveraging volume subscription and consumption-based billing. The cloud-based CPQ solutions, the company facilitates the company fully comprehends the complexities and configuration of complex product offerings, accurate challenges that organizations face in effectively handling pricing based on various factors, and the generation of larger volume billing and revenue scenarios, committing to professional quotes. delivering a solution that ensures smooth and seamless operations, allowing businesses to handle their billing- Additionally, Acuiti Labs incorporates Entitlement related complexities with ease. Management solutions through cloud-based platforms, enabling clients to manage access rights and privileges for Acuiti Labs offers O2C process optimization through the their products or services effectively. integration of SAP BRIM, enabling businesses to attain unparalleled control and enhanced efficiency in their billing The integration of these cloud-based applications equips mechanisms. By implementing industry best practices and Acuiti Labs’ clients with efficient, scalable, and automated harnessing the full capabilities of SAP BRIM, solutions that enhance their billing, quoting, and entitlement encompassing convergent charging, convergent invoicing, management processes.

  12. Acuiti Labs implements the integration through various methods: Comprehensive Consulting and Implementation Services: • Acuiti Labs provides end-to-end consulting and implementation services, covering the entire lifecycle of integrating cloud-based applications. • Experts collaborate with clients to assess needs, define integration roadmaps, and execute implementations, including configuration, data migration, and user training. Managed Services for Ongoing Operations – AMS Services at Acuiti Labs: Entitlement Management, underscores its dedication to • Acuiti Labs offers managed services for the ongoing delivering tailored solutions. Through strategic operation and maintenance of cloud-based applications, partnerships, custom development, comprehensive ensuring performance monitoring, updates, and issue consulting services, managed operations, training programs, resolution. and continuous improvement initiatives, Acuiti Labs ensures clients maximize the value of their SAP BRIM Application Development and Configuration: investments. The company remains agile, positioning itself as a trusted partner for businesses seeking innovation and • Acuiti Labs offers Application development services, efficiency in their billing and revenue management tailoring cloud-based applications to align with each processes. client’s unique business requirements. • Custom connectors, APIs, and extensions ensure Efficient Billing Solutions for a Major Port Company in seamless integration with SAP BRIM, allowing clients the Middle East to leverage the full potential of Subscription Billing, CPQ, and Entitlement Management. Acuiti Labs has collaborated with a top player in the shipping and port industry, spanning over ten countries, to Continuous Improvement Initiatives: implement an innovative SAP solution. With a goal to streamline and automate billing processes, the client desired • Acuiti Labs stays at the forefront of innovation, a centralized billing platform to enhance efficiency, actively incorporating updates and new features customer satisfaction, and decision-making capabilities. introduced by cloud application providers into its The project involved automating the billing process for service offerings. various operations within the terminal and empowering customers with a self-service portal. Acuiti Labs proposed a Case Studies robust solution utilizing SAP BRIM Bundle and SAP BRIM Mediation, following a phased approach for Streamlined Subscription Billing for a Global Media implementation. The solution facilitated real-time data Company processing, system integration, and compliance management. A global media company enhanced its subscription billing processes within the SAP BRIM framework, achieving a A Finnish Postal Company Partners with Acuiti Labs to streamlined billing process, reducing revenue leakage, and Streamline Billing Processes – improving customer satisfaction through the integration of a leading subscription billing cloud application. A Finnish postal and logistics services company partnered with Acuiti Labs to implement a solution using SAP BRIM Acuiti Labs’ commitment to incorporating cloud-based & Convergent Mediation to streamline the Billing/Invoicing applications, particularly in Subscription Billing, CPQ, and

  13. processes. This collaboration aimed to overcome challenges such as multiple source systems, various data integration technologies, inability to perform event-based billing, and low automation of finance-related processes. The implemented solution enabled complex product bundling and contract management, improved invoice correction process automation, facilitated event-based billing, and enhanced finance-related process automation. Nurturing SAP Collaboration and Industry Excellence In emphasizing the value of certification, Acuiti Labs maintains a multifaceted partnership with SAP—serving as a sell, services, and build partner. Beyond the inherent worth of SAP certification, the true benefit lies in the collaborative relationship forged within the SAP community. For clients, Acuiti Labs’ extensive industry experience, coupled with their adeptness in delivering substantial programs, holds paramount significance. Global One-Team Approach for Seamless Delivery Acuiti Labs has a one-team approach globally, where all their projects are delivered with resources from multiple simplifying complex processes. Additionally, as a certified territories. They are very global in their nature when it partner of The Security Labs, Acuiti Labs ensures a high comes to delivery, whether they are doing a project in standard of service and expertise in the industry. Europe or North America. Their teams could be spread across the continents. They have an account management Navigating Challenges, Unlocking Opportunities project management structure, and coupled with the resources; they have specialists in different regions. They Acuiti Labs, with a wealth of experience in transformative don’t really have a challenge and don’t see this as a projects spanning industries like Mobility-as-a-Service, challenge. This gives them more flexibility in their Tourism-as-a-Service, and Hi-Tech, navigates both capability of deploying resources from anywhere in the challenges and opportunities inherent in tailoring solutions world to those programs and projects. The good thing is that for diverse sectors. customers recognize the nature of this work and the specialization it requires. They are pretty comfortable for Understanding the unique needs and specific requirements Acuiti Labs to be able to deploy from anywhere in the of each industry is a primary challenge. Acknowledging world. this, Acuiti Labs delves deep into industry dynamics, encompassing processes, regulations, and customer Simplifying Billing and Bundling Solutions expectations. This meticulous approach ensures that solutions are precisely aligned with the diverse needs of In addressing client’s needs, the team at Acuiti Labs views customers, offering effective resolutions to their billing challenges as opportunities. Recognizing issues such as challenges. revenue leakage and complex billing systems, they specialize in transforming legacy structures into For example, to address the complexities of billing and streamlined, consolidated invoicing systems. With a focus invoicing in the public transport sector, Acuiti Labs on providing a comprehensive solution, they excel in developed AcuitiMobi—a Mobility-as-a-Service enabling clients to bundle products seamlessly, a challenge application. This solution simplifies billing by consolidating many organizations face. This expertise extends to third- various modes of transport into a unified platform. party service integration, showcasing their commitment to

  14. Despite challenges, there are numerous opportunities. By understanding industry-specific pain points, Acuiti Labs identifies opportunities to implement transformative technologies, streamline processes, and enhance customer experiences. Working across diverse sectors allows Acuiti Labs to leverage cross-industry learnings and best practices. Successful solutions in one industry become adaptable and applicable to others, fostering knowledge transfer and greater impact. In summary, Acuiti Labs’ approach to tailoring solutions for diverse sectors involves understanding industry nuances, adapting strategies to specific contexts, and leveraging cross-industry insights. This comprehensive approach addresses challenges and reaps rewards in the form of innovation, optimization, and growth across multiple sectors. Adding Value to Customers’ Business Processes Manoj Harbhajanka, CEO of Acuiti Labs, is very invested in every single project and customer that the company has. He and his team are keen right from the beginning to Users benefit from a seamless, unified payment system, understand customers’ pain points and where they’re eliminating the need for multiple payments or managing coming from. They identify things that customers can get separate invoices for each mode of transport during a value from by making certain changes or defining the journey. requirements in a slightly different way. The architecture piece and the design piece come in handy when identifying AcuitiMobi stands as a testament to Acuiti Labs’ these opportunities. Every customer that they have is commitment to understanding industry challenges. addressed, and value is added by leveraging technology to Designed for frequent public transport users, it offers real- improve their business processes. Manoj is personally time schedules, payment solutions, and updates, ensuring a invested and keen to make sure that he’s on top of that convenient travel experience. particular value realization piece. He also explained earlier about the various different angles that they look at. Adapting transformation roadmaps to suit the context of Invariably, they find many opportunities in every single each industry is another challenge. Acuiti Labs adopts a customer where they implement these technologies. tailored approach, considering specific challenges and opportunities within each sector to design transformation Acuiti Labs’ Distinction as an SAP Certified Partner strategies aligned with sector goals. For instance, in the realm of Mobility-as-a-Service, the challenge was seamless Acuiti Labs has cultivated a longstanding and robust integration with diverse transportation methods, relationship with SAP, spanning Build, Sell, Services, and necessitating in-depth knowledge and adaptability to Managed services partnerships. As an SAP silver partner, existing infrastructure. Acuiti Labs excels in delivering business technology solutions and sales transformation, employing SAP BRIM Recognizing varying levels of technological maturity across (Billing) on S/4HANA and integrating cloud-based industries, Acuiti Labs meets companies at their respective applications like Subscription Billing, CPQ, and digital journey stages. The approach involves providing Entitlement Management. This commitment underscores customized solutions tailored to the current technological Acuiti Labs’ adherence to SAP’s highest standards of landscape of each industry. excellence.

  15. Renowned in the SAP BRIM market, Acuiti Labs has services to larger enterprises, Acuiti Labs has strategically earned recognition from SAP and its clientele. As an SAP established offices in five major global locations, fortifying Certified Partner, the company’s commitment to excellence its ability to serve a diverse clientele worldwide. is emblematic, validating its capacity to provide outstanding services aligned with SAP’s best practices. This This widespread presence facilitates a profound certification affirms Acuiti Labs’ profound understanding understanding of the unique requirements and dynamics and proficiency in integrating SAP’s suite of solutions into inherent to different regions. Recognizing the variances in diverse business landscapes, positioning it as a trusted regulatory frameworks, cultural nuances, and market partner for SAP-based projects across various industries. demands, Acuiti Labs leverages its physical presence to deliver customized solutions that precisely align with the Beyond the certification, what distinguishes Acuiti Labs is specific needs of its clients. the value it imparts to its services. Leveraging deep insights into SAP systems and integration capabilities, the company Beyond the physical offices, Acuiti Labs has cultivated a seamlessly incorporates solutions into clients’ existing SAP network of seasoned professionals in each location, landscapes, ensuring compatibility, scalability, and optimal possessing a profound understanding of local markets and performance. Acuiti Labs aims to comprehend each industry trends. This enables the company to offer localized organization’s unique challenges comprehensively, crafting insights and recommendations, empowering clients to bespoke SAP BRIM solutions precisely tailored to meet navigate regional complexities more efficiently. specific requirements. The global clientele served by Acuiti Labs stands as a Being an SAP Certified Partner grants privileged access to testament to its prowess in delivering exceptional BRIM the latest SAP tools, resources, and training programs, services across diverse industries and geographies. Armed positioning Acuiti Labs at the forefront of technological with a comprehensive understanding of the challenges advancements. This ensures the integration of up-to-date faced by larger businesses, including intricate billing and technologies and methodologies into its solutions and revenue management requirements, Acuiti Labs utilizes its services. The certification is not merely a validation of global presence to provide holistic solutions that enhance technical prowess; it signifies Acuiti Labs’ dedication to revenue streams and foster business growth. providing strategic guidance and effective change management. The essence of the partnership lies in Challenges such as varying market dynamics, time zone delivering nuanced, tailored solutions that align seamlessly disparities, and talent acquisition are acknowledged and with clients’ objectives. addressed by Acuiti Labs. The company efficiently manages these challenges through strategic scheduling, effective The certification stands as a testament to Acuiti Labs’ communication, and robust HR policies designed to attract commitment to continuous improvement and quality and retain skilled SAP professionals across its various assurance. Upholding the highest standards of global locations. professionalism and customer satisfaction, the SAP certification serves as evidence of the company’s dedication In embracing challenges as opportunities for growth and to delivering exceptional services. In conclusion, being an improvement, Acuiti Labs continually enhances its SAP Certified Partner enhances Acuiti Labs’ credibility, capabilities. The company’s commitment to overcoming assuring clients of a partnership with a competent obstacles positions it as a trusted SAP BRIM partner organization possessing the expertise required for capable of comprehending and addressing the diverse needs successful SAP-enabled projects. This certification of businesses worldwide. underscores Acuiti Labs’ commitment to excellence and its drive to exceed client expectations consistently, fostering In summary, Acuiti Labs harnesses its significant global agility and staying ahead of industry trends. presence to deliver world-class BRIM services to larger businesses. With offices strategically positioned across five Global Excellence in Tailored BRIM Solutions key locations and a diverse global clientele, Acuiti Labs emerges as a reliable SAP BRIM partner adept at Acuiti Labs, a distinguished provider of Billing Revenue understanding and meeting the distinct needs of businesses and Innovation Management (BRIM) services, proudly on a global scale. showcases its extensive global footprint. Tailoring its

  16. Empowering Digital Monetization analyzes specific business requirements, pain points, and growth ambitions to design tailor-made solutions Acuiti Labs is dedicated to providing top-tier SAP BRIM addressing challenges and promoting value realization. Its (Billing and Revenue Innovation Management) and Q2C extensive experience in SAP BRIM implementation enables (Quote-to-Cash) process optimization services for its Acuiti Labs to deliver solutions that optimize the Q2C esteemed customers. The company prioritizes value process and accelerate digital asset monetization. realization and effective monetization of digital assets, employing various strategies to achieve these objectives. Focus on Customer Experience: Recognizing that the success of value realization and monetization efforts hinges Expertise in SAP BRIM: Acuiti Labs boasts extensive on delivering an exceptional customer experience, Acuiti expertise in SAP BRIM, allowing for the effective Labs emphasizes enhancing customer satisfaction implementation and optimization of the solution. The team throughout the Q2C process. Leveraging SAP BRIM, the of SAP BRIM experts with years of hands-on experience company improves billing accuracy, automates quoting ensures customers derive maximum value from their processes, and ensures transparent communication with investments. Acuiti Labs stays abreast of the latest trends customers. This commitment to a seamless customer and enhancements in SAP BRIM, delivering cutting-edge experience enables effective monetization of digital assets solutions tailored to specific business requirements. and the building of long-term relationships. Business Transformation Approach: Recognizing that value Continuous Support and Optimization: Acuiti Labs is realization and asset monetization extend beyond committed to long-term partnerships with its customers, technology implementation, Acuiti Labs adopts a holistic providing ongoing support and optimization services. This business transformation approach. The company commitment ensures continuous maximization of digital collaborates closely with customers, assessing existing asset value. The company’s experts monitor and analyze processes and identifying areas for improvement. By metrics, driving continuous process improvements, aligning the Q2C process and optimizing billing operations, identifying new revenue opportunities, and enhancing the Acuiti Labs ensures efficient monetization of digital assets. overall effectiveness of SAP BRIM and the Q2C process. Customization and Tailor-made Solutions: Acuiti Labs is In summary, Acuiti Labs is dedicated to delivering top- committed to providing customized solutions aligned with notch SAP BRIM and Q2C process optimization services, customers’ unique needs and objectives. The company enabling the value realization and monetization of

  17. customers’ digital assets. Leveraging deep expertise in SAP and cutting-edge BRIM accelerators tailored for this BRIM, adopting a holistic business transformation purpose. The mission is clear – to equip businesses with the approach, providing custom solutions, focusing on necessary tools to optimize their Q2C processes and elevate customer experience, and offering continuous support and their operations to new levels of efficiency. optimization positions Acuiti Labs to help customers achieve their goals and drive exceptional business With an unwavering commitment to excellence, Acuiti Labs outcomes. consistently aims to surpass expectations and redefine possibilities in the realm of SAP consulting. The dedicated Fueling Growth and Innovation team of forward-thinking experts acts as more than just consultants; they serve as trusted advisors deeply invested Looking ahead to 2024, Acuiti Labs is fueled by ambitious in the goals and aspirations of their clients. Acuiti Labs plans for growth and innovation. With a remarkable track boasts a proven track record of overcoming significant record of 100% successful projects, the company has business challenges and delivering exceptional results. achieved unprecedented year-by-year growth, solidifying its dominance in the BRIM service provider landscape. At the core of their mission is an embrace of innovation. Acuiti Labs stays ahead in the BRIM (Billing and Revenue The success is attributed to the exceptional performance of Innovation Management) landscape, enabling clients to its dynamic team, which has executed numerous go-lives adapt to change and seize new opportunities. The mission is and critical projects globally. Building on this momentum, to empower businesses to drive digital transformation, the primary focus is to maintain unmatched consistency, optimize billing operations, and unlock their full potential. positioning Acuiti Labs as the go-to partner for businesses The meticulously crafted products and services cater to seeking to align their billing processes. As 2024 begins, the specific needs, offering the best solutions available in the determination to sustain this momentum remains resolute. market. In summary, Acuiti Labs’ mission is unequivocal – to be the Already recognized as a frontrunner in BRIM and a trusted SAP Partner, Acuiti Labs aims to solidify its position as the catalyst propelling businesses forward through innovation industry’s preferred choice further. The goal is for Acuiti and driving growth in the SAP consulting arena. With an Labs to be the first name that organizations think of when unwavering commitment, an exceptional team, and revolutionizing their billing processes. With a robust unparalleled solutions, Acuiti Labs is well-positioned to presence in the SAP landscape and a legacy of success, the help businesses thrive in the ever-evolving digital landscape commitment to upholding this status is unwavering. while optimizing their Q2C processes. To achieve this ambitious vision, Acuiti Labs will prioritize Soaring Growth & Product Focus growth, innovation, and an unwavering commitment to excellence. By pushing boundaries and consistently Acuiti Labs has been growing rapidly, with a target to delivering unmatched value and solutions, Acuiti Labs aims continue growing this year. Their expectation is that they to remain at the forefront of the industry, leading the way in would grow by about 80% from last year, and the trajectory growth and innovation well into the future. is pretty similar going into the next few years. They will continue to build their products and IP to support the whole Empowering Business Growth quote-to-cash transformation. They have multiple products in the pipeline that they are working on, and that would be Acuiti Labs is driven by a mission to lead the way in SAP one of their key focus areas as they go into the following consulting, serving as the driving force behind innovation years. and growth for businesses seeking to optimize their Quote- to-Cash (Q2C) processes. The company is deeply passionate about transforming how businesses manage billing scenarios and empowering them to achieve unprecedented success. Recognizing the crucial importance of streamlining billing operations, Acuiti Labs has developed world-class solutions

  18. Leadership is not about being in charge, Its about taking care of those in your charge. - Simon Sinek

  19. The Most Innova?ve Companies in UK- 2024 The Point Company Innovating the Future of SDR Services , , Cultivating Excellence! We prioritize and encourage a culture of innovation n the modern environment of sales development representative (SDR) among employees by fostering a mindset of I services, innovation and continuous improvement and adaptability. adaptability stand as pillars of success. With a relentless pursuit of excellence, this industry continuously evolves to , , meet the progressive demands of clients and markets. Cultivating a culture of creativity and collaboration, At the helm of this visionary endeavor values and how they align with they strive to set new standards for stands Ian Brigden, a leader renowned fostering innovation? service delivery and client satisfaction. for his passion and foresight. With a Acknowledging values such as passion for service excellence and a We envision The Point Company as a positivity, integrity, and teamwork, knack for navigating market self-sustaining organization poised they envision a future where complexities, Ian, the Chief Executive for global recognition and leadership. innovation drives transformative Officer (CEO), has steered this Here, we’re all about creating a outcomes across the industry company through various workplace where everyone can thrive transformations, ensuring our and feel great — a place that values a Within this thriving sector, The Point continued relevance and growth. Under culture of creativity, integrity, and Company emerges as a leader in his leadership, they embraced a culture collaboration. I think that’s a good innovation and excellence. Their of innovation, empowering employees foundation for innovation to thrive. tailored approach to sales development to unleash their creativity and drive Our mission? To set the standard for and lead generation sets them apart, meaningful change. They are poised to excellence in Sales Development catering to the unique needs of each shape the future of B2B sales Representative (SDR) services. We client with precision and dedication. outsourcing and lead generation, achieve this by delivering Through transparency and setting new benchmarks for success in professional solutions that drive rapid accountability, they form strong the global marketplace. revenue growth for our clients. By partnerships founded on trust and valuing every individual’s mutual success. As a company To learn more about The Point contribution, we not only fuel our committed to ethical practices and Company’s journey of growth and own success but also redefine community engagement, they aim not success, let's delve into the interview: industry benchmarks. only to excel in business but also to make a positive impact on society. Can you provide an overview of your company’s core mission and 24 April, 2024 www.insightssuccess.com

  20. Ian Brigden Chief Execu?ve Officer (CEO) The Point Company 25 April, 2024 www.insightssuccess.com

  21. Beyond business, we're committed to positively impacting our community and supporting each other's personal and professional development. These values shape our culture and fuel our drive for innovation every step of the way. Our vision of a successful business is founded on these principles across all aspects of our operations. And because customer satisfaction is paramount to us, everyone is dedicated to exceeding expectations in delivering value. This commitment to exceptional service drives us to constantly innovate and improve. How does your company stay ahead of emerging trends and technologies to maintain its position as a leader in innovation? We invest heavily in research and What do you believe sets your activities, and data analytics. With us, development — continuously company apart as one of the most nothing is hidden. monitoring the market for emerging innovative in the UK market? trends. This way, we're ready to pivot Transparency is not just a buzzword and meet our clients' changing needs The Point Company distinguishes for us; it's a foundational principle. head-on. And we also believe that itself within the UK market through a Clients can rely on a partnership built collaboration is key. So we forge commitment to innovation; on unwavering trust and a shared strong partnerships with industry underscored by a bespoke approach commitment to success. After all, our leaders and tech providers to gain tailored to individual client needs. As mantra is clear: “Our clients' success valuable insights into emerging we say, “We do not try to fill all needs is our success.” technologies and trends. This allows into one box.” Rather than sticking to us to quickly integrate innovations one standardized model, we start each How does your company prioritize into our services to keep us ahead of engagement with a meticulous and encourage a culture of the curve. assessment of fundamental objectives innovation among its employees? — continuously refining and And of course, let's not forget our optimizing campaign strategies as we Innovation is at the core of our awesome team! We invest in their go on. culture. We empower our team to growth through training and explore new ideas and push development, ensuring they're armed Through these experiences, our boundaries to foster creativity and with the skills to make the most of methodologies have evolved and ingenuity. Our approach isn't about new tech. At the end of the day, it's adapted, drawing insights from our one person leading the charge; it's our team that drives our innovation diverse client base across various about collaboration and collective and keeps us leading the pack. industries. But our commitment to effort. We believe that every voice Because when our team shines, so do client success doesn’t stop there. We matters, regardless of role or title. our clients. provide real-time reporting, offering Together, we continuously learn and full transparency into our processes, adapt, embracing challenges as opportunities for growth. 26 April, 2024 www.insightssuccess.com

  22. How do you foster collaboration and creating a culture where those ideas How do you ensure that your cross-functional teamwork to fuel can thrive. company remains agile and innovation within your adaptable to changing market organization? How does your company measure conditions and customer needs in the success and effectiveness of its its pursuit of innovation? PointCo has built a culture of innovative efforts? openness and transparency, where This is why we put importance on every voice is heard and valued. While we do recognize that metrics strategies that are flexible and We’re proud to say that our teams play a key role, it’s not our sole adaptive enough to navigate the collaborate and seamlessly share focus. We look deeper. I think the dynamic landscape of B2B sales creative ideas across departments. broader impact comes from the outsourcing and lead generation. And Another important thing is: diversity. relationships we build with our staff with cutting-edge analytics, market By creating spaces where everyone and clients. With our staff, we intelligence tools, and vigilant feels respected and appreciated, we actively seek feedback, ensure monitoring added into the mix, we foster an environment where unique satisfaction, and promote swiftly seize emerging opportunities. insights and ideas thrive. opportunities for collaboration. For Moreover, our dedication to our clients, it’s about looking further. operational excellence is reinforced And most importantly, we’re not all We assess the long-term impact on by regular performance evaluations work! From team-building activities their business and the industry, and process audits, ensuring peak to company get-togethers, we build always ensuring our efforts drive efficiency and alignment with our objectives. By integrating technology strong relationships and nurture a positive change and advancement. with industry insight, we continually sense of camaraderie. Because when redefine benchmarks of excellence, our teams work together, there's no What advice would you give to limit to what we can achieve. other companies striving to driving transformative outcomes for enhance their innovation our clientele. What role does leadership play in capabilities and be recognized fostering innovation within your among the most innovative in the Can you discuss any future company, and how do you UK? innovation strategies or initiatives encourage a culture of your company is planning to experimentation and risk-taking? For companies aspiring to be implement to maintain its recognized as top innovators in the competitive edge in the UK In our company, leadership isn't just UK, we'd say that the secret lies in market? about making decisions; it's about empowering your team. You can start bringing out the best in others. We by cultivating a creative atmosphere In our relentless pursuit of believe that every idea, no matter where ideas flow freely, and everyone excellence, we're integrating multiple how unconventional, has the potential feels empowered to speak their mind. factors into our success formula. to spark something incredible. That's From cutting-edge AI-driven why we encourage our team to try It also helps to invest in your team's algorithms that anticipate market new things — because we know that's growth with resources for upskilling, trends to predictive analytics tools where the magic happens. so that they're encouraged to explore that forecast customer behavior, we're new ideas and take calculated risks. poised to redefine the landscape of We also make sure that our team is Next, encourage collaboration among B2B sales outsourcing and lead equipped — whether it's by investing different teams to bring diverse generation. And it's not just limited to in the latest tech or providing training contributions to the table. And most the UK; we're aiming for a global opportunities, we want to give our importantly, always acknowledge and impact. people the tools they need to succeed. celebrate innovative ideas from So when someone dares to do things employees of all levels, fostering a Through strategic alliances with tech differently, we make sure that their sense of pride and inclusion in the leaders and an unwavering efforts are celebrated. At the end of company's journey towards commitment to innovation, we're the day, innovation isn't just about innovation. shaping the industry's future coming up with cool ideas, it's about worldwide. This approach seamlessly 27 April, 2024 www.insightssuccess.com

  23. integrates language, culture, and market expansion into our methodology, alongside talent development, ensuring our innovations resonate across diverse markets and propel us towards unprecedented success. The Point Company is not just redefining industry standards; we're revolutionizing the landscape of B2B sales outsourcing and lead generation. Rooted in integrity, transparency, and unwavering accountability, our ethos forms the bedrock of enduring partnerships built on trust and mutual success, all grounded in ethical practice. In our relentless pursuit of excellence, we're already incorporating a myriad of factors into our success formula. From cutting-edge AI-driven algorithms that anticipate market trends to revolutionary predictive analytics tools that forecast customer behavior with unprecedented accuracy, we're poised to redefine the landscape of B2B sales outsourcing and lead generation, not just in the UK but on a global scale. With strategic partnerships with leading tech firms and a steadfast commitment to innovation, we're not just staying ahead of the curve; we're shaping the future of the industry worldwide. Moreover, our approach seamlessly integrates factors like language, culture, market expansion, talent training, and retention, ensuring that our innovations resonate across diverse markets and propel us toward even greater heights of success. By embracing a culture of creativity, integrity, and collaboration, The Point Company redefines industry standards while fostering client satisfaction and societal impact. Led by visionary Ian Brigden, Our commitment to transparency, accountability, and ethical practices sets us apart, forming strong partnerships built on trust and mutual success. 28 April, 2024 www.insightssuccess.com

  24. Success is not how high you have climbed, but how you make a positive difference to the world. - Roy T. Bennett

  25. Tom Millar CEO Venari Security Limited

  26. The Most Innova?ve Companies in UK- 2024 Venari Limited Pioneering Innovation in Digital Security n today’s rapidly evolving focus on devolving decision-making landscape of digital security, and embracing a fail-fast mentality, I innovation stands as the Millar champions a culture where cornerstone of progress, particularly in experimentation and risk-taking are not the realm of encryption and data only encouraged but celebrated. Such protection. This industry demands not , , leadership not only fosters creativity only cutting-edge technologies but also but also ensures that every team a steadfast commitment to values that member feels empowered to contribute prioritize clarity, collaboration, and to the company’s success. By devolving a adaptability. Such principles form the bedrock of an environment conducive Let’s delve in to learn more: decision-making to pioneering solutions and fostering culture and a fail- groundbreaking advancements. Can you provide an overview of your company’s core mission and values fast mentality, all At the forefront of this dynamic sector and how they align with fostering employees are is Venari Security Limited, a leading innovation? entity renowned for its unwavering constantly dedication to simplifying encryption Mission challenged to be complexities and ensuring robust information security. At Venari, a To simplify complexities of encryption, creative and feel culture deeply rooted in respect, enabling confident protection of teamwork, and clear communication safe and supported information and assets with permeates every facet of its operations, unparalleled control, privacy, and in getting things driving innovation forward. With a regulatory compliance. mission centered on enabling the wrong, which is a confident protection of assets while lesson learned. Values upholding privacy and regulatory compliance, Venari’s ethos resonates with the ethos of a forward-thinking • We show respect – As a diverse , , industry. team from different cultures across three countries, this is an essential At the helm of Venari Security Limited value. is CEOTom Millar, whose leadership • We value teamwork – We always underscores the company’s promote team over talent to get the commitment to innovation. With a most out of every individual and team. 31 April, 2024 www.insightssuccess.com

  27. , , Devolve a decision-making culture. Turn failures into lessons and share. Remember to celebrate the victories. , , • We communicate clearly – As a What do you believe sets your management team, we run company apart as one of the most monthly online company innovative in the UK market? townhalls to keep all team members connected with progress Our People, Our Culture, and Our against our goals. Values… • We play to our strengths – Making sure everyone is in the right How does your company prioritize position on the pitch, giving them and encourage a culture of work that they are capable of innovation among employees? delivering, and over-achieving their personal and team goals. Our recent Employee Survey shows a • We create great – Innovate, fail very strong 83% Satisfaction Rate. fast, and devolve a decision- making culture. 32 April, 2024 www.insightssuccess.com

  28. • Communicate change early, but build a culture that embraces change. • Ensure ALL staff members understand how their contribution contributes to the success of the business. How do you ensure that your company remains agile and adaptable to changing market conditions and customer needs in its pursuit of innovation? • Embrace it • Embrace change and make it a pillar. How does your company stay ahead What role does leadership play in of emerging trends and technologies fostering innovation within your • Be comfortable being to maintain its position as a leader in company, and how do you encourage uncomfortable. innovation? a culture of experimentation and risk-taking? • Don’t fear failure • We have an R&D team of ten people, and there are constant By devolving a decision-making Can you discuss any future changes to threats and the culture and a fail-fast mentality, all innovation strategies or initiatives regulatory landscape that enable employees are constantly challenged to your company is planning to opportunity and growth that drive be creative and feel safe and supported implement to maintain its innovation. in getting things wrong, which is a competitive edge in the UK market? lesson learned. • We have an advisory board of 21 With the issue of quantum computing relevant industry, government, and How does your company measure rapidly becoming a reality, Venari are commercial advisors, and we meet the success and effectiveness of its leading the way toward safeguarding quarterly. innovative efforts? data through post-quantum cryptographic solutions for the UK as • We have contracts with • From our staff through surveys well as globally. Through the organizations like Gartner. like the one attached acquisitions of pioneering technology to complement our existing solutions, • We have a Customer Advisory • From Sales and customer feedback we look toward solving real-world Board, which we meet with every problems with an eye on the future! six months. What advice would you give to other companies striving to enhance their How do you foster collaboration and innovation capabilities and be cross-functional teamwork to fuel recognized among the most innovation within your innovative in the UK? organization? • Devolve a decision-making We do this in a variety of ways; we culture. promote the WHY, why we are doing what we are doing, and what the • Turn failures into lessons and purpose is. share. Remember to celebrate the victories. 33 April, 2024 www.insightssuccess.com

  29. ou know that feeling when you're in a meeting with your boss or manager and they ask for innovative ideas or solutions, but you hold back? We've all Y been there. The reasons are many: fear of judgment, past failures, or lack of psychological safety. What if there was a simple yet powerful way to unlock innovation and creativity in organizations that didn't require expensive consultants or complex processes? It's called ethical leadership. When leaders demonstrate integrity, trustworthiness, and care for their employees, it creates the conditions for innovation to flourish. People feel empowered to take risks, voice ideas, and experiment without fear of consequences. They trust that their leaders and colleagues have their best interests at heart. The result is an unleashing of creativity that leads to new products, services, and ways of working that drive business growth. Who knew leadership style could be such a key driver of innovation? It turns out that it's one of the most significant yet overlooked factors in organizational success. Read on to find out why ethical leadership is the not-so- secret sauce for building a culture where creativity and innovation can thrive. The Importance of Ethical Leadership in Driving Innovation Ethical leadership is key to building an innovative culture. When leaders demonstrate integrity, trustworthiness, and morality, it inspires others in the organization to do the same. Employees feel empowered to take risks, try new ideas, and think outside the box without fear of punishment or ridicule. They know that management has their back and supports experimentation and creativity. This psychological safety is essential for breakthrough thinking. 34 April, 2024 www.insightssuccess.com

  30. Power of Ethical Leadership Ethical leaders also set an example through their own innovative mindset. They ask questions, challenge assumptions, and see things from multiple perspectives. This motivates others to do the same, sparking new insights and concepts across the company. An ethical leader fosters collaboration by building diverse, inclusive teams. They value different voices, experiences, and skill sets, bringing together people who can learn from each other. This cross-pollination of knowledge and expertise leads to innovative solutions. Overall, ethical leadership establishes a culture where creativity and ingenuity can thrive. Employees feel motivated to push boundaries, work together in new ways, and explore unconventional approaches. This in turn drives innovation, leading to new products, services, and processes that give the organization a competitive edge. When leaders walk the path of morality and integrity, it paves the way for creativity. How Ethical Leaders Foster Creativity in Their Teams As an ethical leader, you can cultivate creativity in your team by establishing an environment where new ideas are encouraged and people feel empowered to think outside the box. Foster psychological safety. Your team needs to feel that they can take risks without fear of embarrassment or retribution. Make it clear that all ideas are welcome and that "failure" is part of the creative process. Praise your team for innovative thinking, not just successful outcomes. Promote diverse perspectives. Seek out team members with a range of backgrounds, skills, and thinking styles. Diverse groups are more likely to identify unique solutions. Welcoming different voices also signals to your team that you value fresh concepts. Ask open-ended questions. Rather than asking narrow questions with one right answer, ask open-ended questions to spur new ways of thinking. For example, instead of "How can we cut costs by 10%?" What are some ways we might improve efficiency or optimize resources? Open-ended questions encourage exploration. Allow time for creativity. Give your team space away from their usual tasks to brainstorm new ideas. Even taking 15–30 minutes a week to think freely can lead to new insights. Let your team pursue concepts that interest them, even if the benefits are not immediately apparent. New innovations often arise from unexpected places. 35 April, 2024 www.insightssuccess.com

  31. With the power of ethical leadership, you can unleash your Conclusion team's creative potential. By promoting trust, inclusiveness, and divergent thinking, you'll see no shortage of new ideas, The power of ethical leadership to inspire innovation and solutions, and opportunities. The key is giving your team creativity in organizations cannot be overstated. When the freedom and support to tap into their curiosity. leaders demonstrate integrity, fairness, and compassion, it motivates employees and gives them the psychological Practical Ways for Leaders to Champion Ethics and safety to take risks, think outside the box, and push creative Inspire Innovation boundaries. People feel empowered to bring their whole selves to work, share unconventional ideas without fear of As an ethical leader, there are a few practical ways you can judgment or retribution, and collaborate in new ways. champion ethics and inspire innovation in your Ethical leadership fosters the kind of trusting growth- organization. mindset culture where creativity and innovation can truly flourish. If you want an organization that leads the pack Model the Behavior You Want to See with disruptive thinking and cutting-edge solutions, make Walk the walk. Practice the ethical behaviors and values developing ethical leaders a top priority. The rewards will you want to see from your team. Admit when you make a be game-changing. mistake, and be transparent in your decision-making. Your team will follow your lead. Communicate Your Values Clearly Make your ethical standards and values known through open communication. Discuss why certain behaviors and decisions are important. Answer any questions to ensure understanding. Consistently reinforce these messages through your words and actions. Encourage Open Dialog Create an open environment where people feel comfortable coming to you with questions, concerns, or suggestions without fear of retribution. Address issues promptly and respectfully. Different perspectives and dissenting opinions should be welcomed; they often lead to new ideas. Recognize and Reward Ethical Behavior Provide positive reinforcement through recognition and rewards when you see team members demonstrating the values and behaviors you want to cultivate. This positive reinforcement will increase the likelihood of those ethical actions being repeated. People will also feel more motivated to do the right thing. Review and Revise Regularly Revisit your ethics policies and procedures periodically to ensure they are still relevant and comprehensive. Get input from your team on how to improve. Making ethics a living evolving part of your organization will keep it top of mind and help address new issues that emerge. Continuous improvement is key. Following these practical steps will help ensure you are leading by example through a culture of ethics, paving the way for creativity and innovation to thrive. The time you invest in championing ethics will pay off through a high- performing, motivated team. 36 April, 2024 www.insightssuccess.com

  32. Not all those who Wander are lost. - J.R.R. Tolkien

  33. The Most Innova?ve Companies in UK- 2024 n the realm of technological advancement and network Driven by a passion for putting customers first, our optimization, a burgeoning industry is paving the way forward-thinking, results-driven approach provides the I for innovative solutions to connectivity challenges. foundation for secure network transformation. We help our This industry is characterized by its commitment to customers optimize cloud-based application performance enhancing security, efficiency, and adaptability in the digital and provide a dependable and positive experience. That’s landscape. why the world’s top brands choose Xalient to help them innovate, differentiate, and accelerate their business. A prominent player within this sphere is Xalient, dedicated to revolutionizing network connectivity and cybersecurity Founded in 2015, our commitment to entrepreneurial technologies, empowering global brands to navigate the innovation and a set of core values, collectively known as complexities of modern business with confidence. Founded 'Xalient’s DNA,' has been instrumental in driving our in 2015, this company has emerged as a beacon of success. These values guide everyday behaviors and are innovation, harnessing transformative technologies to deeply integrated into all aspects of our organization, from empower enterprises worldwide. role descriptions and progression paths to individual and team awards and our entire performance management Central to this company's success is its visionary Founder system. and CEO, Sherry Vaswani. With a steadfast dedication to customer-centric innovation, Sherry epitomizes the ethos What do you believe sets your company apart as one of driving this company's dynamic approach to network the most innovative in the UK market? transformation. Under her leadership, the company has established itself as a trailblazer in the UK market, At Xalient we challenge conventional thinking and pride consistently pushing boundaries and pioneering new ourselves on being at the forefront of technological solutions to meet the evolving needs of clients. advancement, discovering ingenious new ways to solve our customers’ problems so they can achieve a competitive Let’s delve in to learn more: advantage. Can you provide an overview of your company’s core Xalient was ‘born in the cloud’ where rapid deployment and mission and values and how they align with fostering remote management of new software-defined networks, innovation? cloud-driven security, identity, access, and communication solutions are the norm. However, with innovation at the Xalient helps users and devices connect to applications and forefront of our approach, seeking to provide visibility and data, securely and efficiently. predictive monitoring, Xalient, in partnership with the University of Bradford, created our ground-breaking AIOps We combine transformative identity, software-defined platform, MARTINA, which provides an exceptional ability network, security, and cybersecurity technologies with to observe, predict, and resolve issues throughout the intelligent managed services, underpinned by innovative network, from users and devices to apps and data. AIOps technologies, to help the world’s top brands become MARTINA is transforming the way organizations deal with more adaptable, resilient, and responsive to change. complex landscapes and the ongoing threat of cyber- attacks. 38 April, 2024 www.insightssuccess.com

  34. Sherry Vaswani Founder and CEO Xalient

  35. Addressing challenges like these through our own We rely deeply on understanding our customer’s innovation is exactly what Xalient does best and makes us a requirements and speak with them constantly to understand natural choice for forward-thinking global enterprises. their challenges while remaining abreast of what solutions and technologies are likely to emerge. This is evidenced by How does your company prioritize and encourage a the fact that while Xalient was established as an SD-WAN culture of innovation among employees? company, we identified the need to develop a more holistic understanding and expertise around end-to-end security and At Xalient, we pride ourselves on having a diverse team of connectivity. This led to the creation of our Zero Trust employees, all of whom are passionate about what they do, framework and consequently led to our expansion into always keen to challenge conventional thinking, and, most Identity and Cybersecurity. of all, care about delivering business results for our clients. It is through the constant feedback we receive from Our employees don’t just skim the surface, they immerse customers that we are able to stay ahead both in our themselves in the complexities, nuances, and innovation in strategic partnership, the technologies we specialize in, and technologies, offering unparalleled depth of knowledge to the developments we look to bring into our AIOps suite of pursue new initiatives and accelerate digital transformation. technologies. In 2022, we further reinforced our strong cultural How do you foster collaboration and cross-functional foundation by introducing a Culture and Inclusion (C&I) teamwork to fuel innovation within your organization? Programme. This initiative aimed to strengthen company- wide alignment, fostering long-term success by unifying Xalient's leadership remains steadfast in cultivating a employees around our purpose, values, and a sense of workplace where employees are inspired to thrive. We prioritize transparent communication through regular belonging. This dynamic program consolidated values, monthly 'all hands' and quarterly 'town hall' meetings, career development, diversity, inclusion, well-being, and fostering a culture of openness and collaboration. Feedback communication activities, ensuring a holistic approach to is actively sought and utilized, both through these forums employee engagement. and the Office Vibe monthly survey, providing a At the core of our success lies the Culture and Inclusion comprehensive understanding of team engagement. Champions - employees chosen for their advocacy skills, ability to listen, and capacity for driving positive change. Providing the right tools is crucial for job satisfaction. These Champions facilitate two-way communication, Whether working from home or in modern office spaces complemented by regular company meetings, team designed for creativity and collaboration, we ensure our briefings, and social events. team has the necessary equipment. Using cutting-edge technology like Teams and SharePoint fosters strong We aim to make Xalient a fantastic place to work. The C&I teamwork while prioritizing cyber protection through program ensures a healthy, skilled, and engaged team that regular training to keep everyone safe online. upholds Xalient's high standards of client service and fosters continuous employee growth. Guided by six DE&I commitments of respect, creativity, excellence, belonging, health, and collaboration, we strive Our recognition as a Sunday Times Best Place to Work in to create an environment that goes beyond policies, making 2023 speaks volumes about the success of our inclusive inclusion a lived experience. efforts. However, it's not just about accolades; it's about the positive impact on social responsibility, feedback quality, Beyond the confines of our internal operations, our ESG suggestion recognition, and manager relationships, as commitment propels us towards social and charity activities reflected in our Vibe feedback scores ranging from 7.9 to that underscore the power of teamwork. Virtual events, 8.7/10 for a relationship with a manager, 7.7/10 for thoughtfully crafted for remote workers, seamlessly happiness 8.3/10 for a relationship with peers and 8/10 for facilitate collaboration and foster camaraderie. Our digital personal growth. hub, powered by Microsoft Teams, serves as a tie for communication, housing our comprehensive intranet and How does your company stay ahead of emerging trends Culture & Inclusion program resources. and technologies to maintain its position as a leader in innovation? 40 April, 2024 www.insightssuccess.com

  36. What role does leadership play in fostering innovation innovations by our customer’s success as we recognize that within your company, and how do you encourage a their success is our success. culture of experimentation and risk-taking? What advice would you give to other companies striving The leadership team at Xalient has an important role in to enhance their innovation capabilities and be driving a culture of innovation and remains steadfast in recognized among the most innovative in the UK? cultivating a workplace where employees are inspired to thrive. Our commitment to leadership development is Start by listening to your customers. They have challenges exemplified by the introduction of the STAR Manager that require innovative solutions to accelerate their growth program, a new initiative for 2024, focusing on training and achieve their objectives. It is through listening to our managers to become effective leaders. Recognizing the customers that our Xalient offerings, such as our AIOps importance of coaching and mentoring skills, we have solution, MARTINA, have adapted and evolved to meet the invested in a six-month training program for our first-line changing needs of our customers and address the challenges managers, dedicating one hour per week online. This that businesses are facing today. investment is not just in their professional development but also aims to enhance their ability to coach and mentor, How do you ensure that your company remains agile ultimately contributing to higher retention rates. and adaptable to changing market conditions and customer needs in its pursuit of innovation? Leadership visibility is key at Xalient, with board members Being an entrepreneur, I understand the need to be agile and personally involved in every new hire to ensure cultural fit adaptable to changing market conditions. Although Xalient and demonstrate a commitment to our values. Weekly has expanded into a global organization with over 300 recognition of individual and team achievements fosters employees, we continue to embrace the entrepreneurial pride within the organization, and the Career Hub provides mindset of adapting, evolving, and innovating to meet the ongoing learning opportunities tailored to individual needs, changing market conditions. fostering a strong learning culture. Can you discuss any future innovation strategies or Our Mentoring Programme, involving senior leaders, is an initiatives your company is planning to implement to integral part of employees' career paths, contributing to senior and management appointments being filled maintain its competitive edge in the UK market? internally. We are constantly evolving and looking at how we can The leadership team's passion, support, and encouragement implement innovative strategies to maintain a competitive significantly impact employee morale and motivation, edge. We acquired two companies last year in the identity reinforcing our commitment to living Xalient's values every space (Grabowsky and Integral Partners) and this has day. Our CEO serves as a role model in the industry, evolved not only our offering but also our global footprint. championing diversity and acting as an inspiration to all. Our latest advanced module in our intelligent AIOps suite, MARTINA Predict (2.0) is just about to launch and a In the latest Office Vibe survey, leadership scored significant new capability in this version is its exceptionally well, with ratings of 8.7/10 for the groundbreaking event correlation which enables MARTINA relationship between employees and their managers, 7.4/10 Predict 2.0 to identify links between different sources of for the quality of feedback from managers, 7.4/10 for identity, network, and security information and predict recognition, and 7.0/10 for overall engagement. These faults. By correlating context from multiple domains, figures are a testament to the effectiveness of our leadership MARTINA Predict 2.0 not only has the ability to spot in creating a positive and inspiring workplace culture. anomalies, but it can subsequently build them into MARTINA so they can be automated. Based on How does your company measure the success and MARTINA’s AI learning capability combined with effectiveness of its innovative efforts? Xalient’s dedicated data scientists MARTINA Predict 2.0 can forecast the future, identify issues before they happen, We are continually innovating our solutions and capabilities and compare real-time telemetry. to be at the forefront of technological advancement and discovering ingenious new ways to solve our customers’ problems so they can achieve a competitive advantage. As such, we measure our success and the effectiveness of our 41 April, 2024 www.insightssuccess.com

  37. 42 April, 2024 www.insightssuccess.com

  38. The People Factor ave you ever thought about what really makes you Offering comprehensive healthcare and insurance benefits. happy and engaged at work? Is it the fancy office Knowing their basic needs are covered relieves stress and H space, generous benefits, or high salary? Sure, supports work-life balance. those things are nice, but what truly drives your motivation and passion day in and day out are the people around you. Providing mental health resources. From counseling to The colleagues you interact with, managers you report to, mindfulness apps, giving staff tools to improve their and teams you collaborate with make up the culture of your psychological and emotional health leads to greater company and shape how you feel about your job. Smart creativity. resilience, and collaboration. companies recognize that people are the most important factor in building a happy and engaged workforce. They Promoting learning and growth. Supplying opportunities for foster strong relationships, invest in personal development, continuing education, mentorship, and skills development and make work meaningful. makes employees feel valued and challenges them in fulfilling ways. Read on to discover the key strategies the most successful companies employ to cultivate an energized, enthusiastic, Fostering community. Organizing team-building events, and committed team. People power their success. employee resource groups, and social gatherings helps people connect across the organization. Close-knit teams Investing in Employee Wellbeing and Satisfaction are more motivated and efficient. Investing in your employees' wellbeing and happiness pays Recognizing contributions. Praising staff achievements, off. When people feel satisfied and engaged at work, whether publicly or privately. shows you notice and productivity and loyalty increase. Some ways companies appreciate their efforts. Simple gestures like a thank-you cultivate an upbeat workforce Include: card or small gift can go a long way. Giving back. Encouraging volunteer work and matching charitable donations is a meaningful way for companies and employees to make a positive impact together. People are proud to work for socially responsible organizations. Asking for feedback. Conducting regular surveys and focus groups on employee satisfaction provides insights on what's working and where improvements can be made. Acting on this input demonstrates that you value people's perspectives and experiences. When businesses invest in the total wellbeing of their workers, they thrive. Fulfilled employees are fully focused, innovative, and committed to company success. Creating a positive environment where people feel heard, supported, challenged, and connected is how smart organizations retain top talent. Fostering a Positive and Supportive Company Culture To cultivate a happy, engaged workforce, companies need to foster a positive culture where people feel supported and valued. Providing Meaningful Work Giving employees work that challenges and fulfills them is key. When people feel like their work has purpose and impact, they tend to be more motivated and committed. 43 April, 2024 www.insightssuccess.com

  39. Offer opportunities for growth by encouraging collaboration strengthen your knowledge and become eligible for more across teams and pushing people outside their comfort advanced positions. zones with stretch assignments. Network and build mentorships. Connecting with leaders in Building Strong Relationships your organization or industry can lead to new openings and roles. Try to find mentors who can coach you and help you Promote cooperation over competition. Create develop professionally. Their guidance and support can be environments where people can connect through team- instrumental in reaching your career goals. building events, mentorship programs, and open office spaces. Strong social bonds among colleagues lead to Discuss career pathways. Talk to your manager about higher job satisfaction, productivity, and loyalty. possible career advancement opportunities within the organization. Express your desire for growth and ask what Recognizing Good Work you need to do to be considered for more responsibility. Come prepared with specific roles you're interested in. Nothing is more demotivating than feeling unappreciated. Establish a culture where people regularly give each other Keep your skills and knowledge up-to-date. Take initiative shout-outs, high-fives, and pats on the back. When to keep your skills and industry knowledge current through employees go above and beyond, reward them with reading, online courses, webinars, conferences, and bonuses, gift cards, or extra paid time off. Publicly praise workshops. The more you strengthen your abilities, the their achievements and the value they add. more valuable you become to your company, and the more opportunities will open up to you. Maintaining Open Communication Staying engaged at work is a two-way street. While An open-door policy and transparent communication are companies should provide chances for development, vital. Leaders should share company news, wins, losses, employees also need to actively pursue new challenges and and future plans with staff. They should also solicit continuous learning. By taking advantage of all feedback and input through surveys, town halls, and open opportunities for growth, you'll not only become a happier forums. When people feel heard and in-the-know, they tend and more satisfied employee but also a more attractive candidate for advancement. Overall, that's a win-win for to have more trust in their organization and leadership. you and your organization. Fostering the right company culture and putting people first leads to a happy, motivated, and committed workforce. And Conclusion when you have that, success is sure to follow. Creating a happy and engaged workforce is not rocket Providing Opportunities for Growth, Learning, and science, but it does require companies to invest in the Advancement human factor. Take care of your people, give them opportunities to grow, recognize their efforts, and make them feel like they are a meaningful part of the To keep employees engaged, companies need to provide organization. When employees feel good about the work opportunities for growth and development. As an employee, there are a few things you can do to take advantage of they do and the company they do it for, that positive energy chances to advance in your role: fuels innovation, productivity, and business success. The companies that get this are the ones with passionate, creative, loyal, and highly motivated teams. And that, my Look for stretch assignments. Ask your manager if there are friends, is a competitive advantage no amount of any special projects you can take on to expand your skills. These types of assignments, often called "stretch roles," technology or process optimization can replace. allow you to gain valuable experience outside of your normal day-to-day work. Pursue continuing education. Many companies offer tuition reimbursements or subsidies for work-related courses or degree programs. Take advantage of these benefits to 44 April, 2024 www.insightssuccess.com

  40. Two roads diverged in a wood, and I—I took the one less traveled by, And that has made all the difference. - Robert Frost

  41. 46 April, 2024 www.insightssuccess.com

  42. Strengthening Capabilities in Technology Hardware and Services. e deliver innovative, business-transforming solutions that improve productivity, accuracy W and profitability.” With this ethos, Renovotec has become a trusted provider of end-to-end mobile technology solutions across Europe. From modest beginnings in 2009, the company has charted an ambitious growth trajectory, driven by CEO Richard Gilliard's vision of empowering enterprises through cutting-edge hardware, software, and services. "When we started over a decade ago, our goal was to be more than just another technology vendor," Gilliard recalls. "We wanted to cultivate long-term partnerships and tailor solutions that would fundamentally transform our customers' operations and bottom lines.” As the company looks ahead, Gilliard envisions Renovotec's European footprint continuing to expand while True to that mission, Renovotec has amassed an impressive exploring new verticals and offerings. But one core purpose ecosystem spanning 50 leading technology partners. This will remain committed - delivering innovative solutions that extensive network, coupled with a team of specialized consistently enhance customer productivity, accuracy, and experts, allows the company to deliver reliable, end-to-end profitability. solutions for warehousing, logistics, manufacturing, retail, healthcare, hospitality, and beyond. Below are the interview highlights: Under his leadership, Renovotec has strategically expanded Can you provide an overview of your company's core through a series of acquisitions and new market entries. mission and values and how they align with fostering Following the addition of hardware provider Datatrade in innovation? 2017 and mobile technology firm Spirit Data Capture in 2019, the company pushed into wireless services with the We aim to make our end-to-end technology solutions the acquisition of WiFiGear in 2021. Most recently, the 2022 industry standard in the UK and globally. purchase of IT services provider Jade Solutions further bolstered Renovotec's comprehensive capabilities. The core values of Renovotec are meeting our supply chain customers' business needs and challenges with best-in-class The common thread? Empowering customers by reducing technology. We work hard to ensure there is no requirement costs, boosting productivity and efficiency, and positioning for our customers to go elsewhere, which takes away the them to scale operations with confidence as business needs stress, pressure, and wasted resources that come with evolve. "Our success is built on forging genuine sourcing technology and services from multiple sources and partnerships, not just transactional relationships," says suppliers. Gilliard. "We take the time to deeply understand each client's unique challenges and tailor best-in-class At Renovotec, we foster innovation by working directly and technologies to deliver impactful, lasting transformation.” closely with customers to deliver every aspect of the solutions they need. We are problem solvers and like to This client-centric philosophy is brought to life at work with our clients to understand their challenges and Renovotec's newly unveiled, state-of-the-art Innovation subsequently present our solutions. This is how we foster Centre in Newton-le-Willows. The cutting-edge facility innovation every day. serves as a collaborative hub where cross-functional teams unite to conceptualize, test, and refine customized solutions before deployment. 47 April, 2024 www.insightssuccess.com

  43. What do you believe sets your company apart as one of needs with best-in-class technology. Over the last decade, the most innovative in the UK market? Renovotec has pursued an aggressive growth strategy, acquiring a series of companies with complementary We are unique because we are the only company that can technologies that allow Renovotec to claim a new or provide a comprehensive end-to-end service to our enhanced stake in the market. The acquisition of industrial customers, offering everything from wireless and print specialist Datatrade in 2017 was hugely significant. networking to robotics and voice picking. This made Renovotec the market leader in industrial print support in the UK. Recent acquisitions include DigitalAir, Renovotec is driven and backed by an ecosystem of trusted claiming Renovotec's stake in the next wave of Wi-Fi technology partners that includes the likes of Honeywell, innovation, and Jade Solutions, expanding high-growth Zebra Technologies, Ruckus Networks, and Datalogic. contactless retail dominance. The supply chain is interconnected and ever-changing. I am continuously working hard to identify acquisition Adjusting to supply and demand fluctuations is complex. targets that either add to our product portfolio or One vendor alone can't offer customers working in the geographical reach and subsequently supply chain the full spectrum of the most cutting-edge work with our investment partners to acquire and integrate technological tools and know-how to ensure that they reach these businesses. their revenue goals and remain competitive despite the current pressures of the industry. By collaborating with How do you foster collaboration and cross-functional partners, we can take care of the software and hardware teamwork to fuel innovation within your organization? sides of things, offering slick, user-friendly devices that help businesses exceed their clients's expectations and help We have open channels of communication where them grow or scale up their businesses. employees can share their innovative ideas without fear of being shot down. The small management team is always How does your company prioritize and encourage a keen to work with the wider team as equals. Regular group culture of innovation among employees? learning sessions are held out of hours. These are voluntary, but they always attract a significant group that is keen to We encourage our colleagues to take time to explore their learn. The more they learn about the different tool sets and capabilities within the business, the more they can innovate. ideas and encourage the use of company assets to develop innovative solutions that increase either our or our clients's efficiency. We have a very flat management structure with What role does leadership play in fostering innovation open channels of communication where the team is free to within your company, and how do you encourage a share their ideas. A recent return to the office for most culture of experimentation and risk-taking? regular group meetings allows the exchange of innovative thoughts. I like to think that allowing your team to truly innovate requires less intervention, not more. The team knows that I How does your company stay ahead of emerging trends prefer people to take calculated risks rather than await and technologies to maintain its position as a leader in instruction. Ideally, as the company progresses, I like to innovation? think that we will be able to push forward with the facilities that allow skunkworks, as I feel these environments push We stay ahead of emerging trends and technologies by innovation without fear of failure. being closely aligned with our customers and our partners. We understand what evolving technologies our customers How does your company measure the success and need most and the pressing challenges they face that could effectiveness of its innovative efforts? be addressed with new innovative technologies and infrastructures. A mixture of satisfaction from our clients and satisfaction from our team. Our success depends on selling multiple In addition to this, our acquisition strategy is aimed at offerings to our clients, and it is not good enough to offer continuously meeting our supply chain customers' business the same solutions as our competitors. 48 April, 2024 www.insightssuccess.com

  44. We take time to gain a deep analysis of customer operations Our long-standing focus on innovation has allowed the and a holistic view of the business to subsequently deliver company to both grow and geographically expand. I am solutions with the best ROI and agility to adapt to evolving also delighted to note that people want to work for us and and new market conditions. In the case of a distribution are attracted by the opportunity to innovate and make a center, we would typically conduct a distribution center difference. walkthrough where we would film transactions and look at means to reduce the transaction time. We have a multitude What advice would you give to other companies striving of solutions that can do this, ranging from voice picking to to enhance their innovation capabilities and be FLT fork scanning, robotics, advanced fixed industrial recognized among the most innovative in the UK? scanning solutions, and many more. You don't need to strive to do something new and different. We aim to always be a step ahead of our customers, You just need to do something better than all the rest. You assessing and evaluating what they may need to help their tend to find successful companies out there who weren't the business thrive, especially when macroeconomic influences first; they were just the first to get the model right. are out of balance, and ideal conditions are disrupted. In recent years, organizations operating in warehousing, Also, don't let a lack of capital put you off. You have got to retail, and throughout the supply chain have come under be brave; you have got to be bold. Beg, borrow. Do what extreme pressure with the combined forces of the COVID- you can. Invariably, lack of capital is just an excuse. Where 19 pandemic, subsequent lockdowns, and changing there is a will, there's a way. consumer habits across the world. How do you ensure that your company remains agile We were one of the first to identify the competitive and adaptable to changing market conditions and advantage of robots and automation to help rejuvenate a customer needs in its pursuit of innovation? drained supply chain industry desperate to achieve ROI. 49 April, 2024 www.insightssuccess.com

  45. Especially Autonomous Mobile Robots (AMRs) with their effective way of managing resources from our side and the ability to operate without human oversight and roam free of customer's perspective. a set path, make them fit for an impressive array of tasks. We have achieved huge growth margins with Guardian over Automated robots never get tired and can endure no end of the last year, and we expect this growth to notably heavy-lifting work without becoming tired like humans. accelerate in the year ahead. Using a combination of advanced sensors and AI-powered algorithms, they can understand their surroundings, navigate around permanent and temporary obstructions, plot the most efficient path, and carry out tasks independently. Can you discuss any future innovation strategies or initiatives your company is planning to implement to maintain its competitive edge in the UK market? A big growth area for Renovotec this year is the introduction of our new product, Guardian. Our managed IT services, powered by Guardian, are a secure, reliable, and proactive way of managing our customers's technology estate. Guardian monitors handheld devices, industrial printers, and robotics. With Guardian, we can spot a problem before it happens. We can call our customers before a problem occurs and arrange for an engineer to visit and fix the problem, getting there before the device breaks. The customer doesn't see that downtime, and it is a far more 50 April, 2024 www.insightssuccess.com

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