Top Eminent Leader to Watch in 2024

3. Leadership is not about titles, positions, or owcharts. It is about one life inuencing another. J O H N C . M A X W E L L www.insightssuccess.com

5. Editor’s VIEW Transforming Organizations Through Inspirational Leadership eadership excellence transcends mere managerial competence. The truly exceptional possess a rare gift: the ability to inspire. This transformative L quality stems from a powerful combination of visionary thinking, purposeful mission, and unwavering integrity. Visionary leaders see beyond the present, painting a vivid picture of future possibilities. They challenge the status quo, pushing boundaries and encouraging innovation. This forward-thinking approach ignites passion and drives teams to achieve what once seemed impossible. A clear sense of purpose provides the foundation for inspirational leadership. Great leaders articulate a compelling mission that resonates with their team's values and aspirations. This shared goal creates unity, fostering a collective commitment to success. Integrity forms the bedrock of trust, an essential element in any leader-follower relationship. Leaders who consistently demonstrate honesty, transparency, and ethical behavior earn respect and loyalty. Their actions speak louder than words, setting a powerful example for others to emulate. The impact of inspirational leadership extends far beyond immediate results. It cultivates a culture of superiority, empowering individuals to reach their full potential. Team members become more engaged, creative, and resilient in the face of challenges. Ultimately, leadership brilliance is about unleashing the potential within others. By combining vision, purpose, and integrity, exceptional leaders don't just manage – they transform, leaving a lasting legacy of positive change. In its latest edition, “Top Eminent Leader to Watch in 2024”Insights Success showcases the story of a visionary leader who is driving novelty and directing the future of the modern industry with her exceptional leadership traits. As you flip through the pages of this edition, you'll encounter a tale of resilience, purpose, and boldness in the face of adversity. You will learn how this leader overcame challenges, seized opportunities, and ultimately transformed their organizations and industries for the better. So, dive in and let yourself be inspired by the story of this remarkable leader who is making waves in the world of business. Her journey and her vow to fineness and passion for revolution is sure to leave a lasting impression.

6. Creds Editor-in-Chief Merry D'Souza Managing Editor Preston Bannister Executive Editor Eva Miller Visualizer Michael Warner Art & Design Head Donna Claus Co-designer Yasmin Nasser Business Development Manager Sherin Rodricks Marketing Manager Jenny Jordan Business Development Executives Reem Almasoud, Sheldon Miller Digital Marketing Manager Isabel Barnes Technical Head Phil Simon Research Analyst Helena Smith Circulation Manager Finn Wilson sales@insightssuccess.com July, 2024 Corporate Ofce Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-859-2600 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com www.twitter.com/insightssuccess Follow us on : www.facebook.com/insightssuccess/ We are also available on : RNI No.: MAHENG/2018/75953 Copyright © 2024 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success.

7. Success is not how high you have climbed, but how you make a positive difference to the world. - Roy T. Bennett www.insightssuccess.com

10. nnovation breeds opportunity, but it's collaboration that experience," she says excitedly. With her inspirational " nurtures true ingenuity," asserts Sheetal Pratik, the leadership catalyzing its technological evolution, she is I versatile Director of Engineering, Data, and excited to contribute to NatWest Group, as it continues to Analytics at NatWest Group. Her forward-thinking deliver sustainable long-term value for its shareholders perspective on harnessing technology as a catalyst for using data and technology. transformation is creating a culture where leaders fearlessly embrace its potential. From Humble Beginnings to Transformative Impact An alumna of the esteemed Birla Institute of Technology, Sheetal's journey in the technology sector began with a one of India's premier technology schools, Sheetal was simple yet powerful motivation: the ability to solve instilled with a passion for leveraging innovation to solve complex problems and make a significant impact. Fueled by complex challenges from an early age. This mindset has a passion for strategic improvement honed during her served her well in her integral role at NatWest, where she is Master of Business Administration, she quickly realized the leading Data Engineering platform operations within the immense opportunity to understand business challenges and data and analytics organization and initiatives focused on leverage technology to solve them. Her problem-solving enhancing customer experience at the intersection of data, skills, nurtured by her father, the late Sudhir Seraphim, an analytics, and many progressive technologies. educationist specializing in Math and Physics, laid a strong foundation. He taught her to solve problems using first However, Sheetal recognizes that true technological principles and instilled in her patience, persistence, disruption requires more than just intelligent systems, it resilience, innovation, and the ability to navigate demands an open environment where collaborative complexity from a young age. expertise can flourish. "My vision is to foster a secure space where smart people from diverse backgrounds feel Sheetal's mother, Mrs. Sharlet Seraphim, played an equally empowered to solve problems and push boundaries without vital role in shaping her mindset. A strong, well-read, and constraints," she explains. fearless woman, she impressed upon Sheetal the belief that she could achieve anything. Innovation was a daily practice Under Sheetal's guidance, multiple data platforms have for her mother, who optimally utilized limited resources, emerged and have become industry pioneers, mobilizing making sustainability a way of life rather than a buzzword. cross-functional teams to reimagine legacy processes Her sister, Mrs. Suvigya Seraphim Raj, an HR leader based out of Canada, and her paternal aunt, Dr. Rina Seraphim through a technological lens. Her data-driven approach, lean processes, focus on fast concepts in the cash cycle, and Deen, an economist by profession, have been her soul ability to extract valuable insights that inform strategic sisters, providing support and encouragement even in her toughest times. decision-making enable her to streamline operations and serve customers better. Meanwhile, her evangelism for secure, federated data implementations is piloting business Raised in a north Indian family from Bihar, Sheetal is the fourth generation of well-educated women. Her great- empowerment through technology and data. grandmother was a professor, her grandmother, Mrs. Evelyn Most importantly, Sheetal intends to continue her focus in Lawrence, ran a successful educational institution, and her mother was an educationist in the humanities. Education her new role on cultivating NatWest's human capital as much as its technological capabilities. "Innovations are has been a non-negotiable pillar in her family. Her paternal meant to augment human ingenuity, not replace it," she grandmother, Ms. Mary Seraphim, a president-awarded insists. This mindset permeates her leadership philosophy educationist specializing in Sanskrit, ensured Sheetal of providing ample growth opportunities, autonomy, and excelled academically. psychological safety for her talented engineering teams. Sheetal's children, Akshat and Ashi, have supported her Looking ahead, Sheetal envisions technology's dreams by growing into independent and mature transformative potential extending far beyond archaic individuals. Her life partner, Mr. Nishant Pratik, has been business conventions. "We're just scratching the surface of her best friend, mentor, and ally, always pushing her to how exponential technologies can enhance problem- excel and be happy. His attitude of allowing people to solving, security, sustainability, and our collective human follow their paths and supporting them fully has deeply

11. impacted their family values, fostering a culture of trust, (IMTG) was a unique journey post-marriage and support, and transparency. motherhood. Balancing motherhood, a demanding technology consulting career, and her studies required Her upbringing in a joint family, daily struggles, and perfect time management. Her mother-in-law, Mrs. Purnima experiences of forgiveness and compromise have Prasad, provided unwavering support during this time. The profoundly influenced her understanding of human course taught her essential business concepts and the emotions. Educated at one of the best schools in her town, importance of taking help, building mental strength, and St. Joseph’s Convent, Patna, and later at Notre Dame letting go of perfection at times. Academy, Patna, Sheetal learned discipline, values, and the importance of playing fair. Observing the nuns run a With over 20 years of professional experience, Sheetal's successful institution and administration inspired her career spans roles at Oracle India, COLT, NaviSite, Syntel, deeply. Mphasis, Reliance Jio Payments Bank, Saxo Bank, and Adidas. Her mantra of "being comfortable in being After completing her senior secondary education, Sheetal uncomfortable" has guided her through diverse challenges. moved to study and work in different parts of India and Along the way, leaders and friends have inspired, around the globe, broadening her horizons and making her a motivated, and mentored her, playing significant roles in better human. Her family's legacy and her early education her journey. are deeply ingrained in her DNA. She was fortunate to attend St. Stephen’s College, Delhi, for Physics honors, where she met her life partner, Nishant. After their first year together, they transitioned to Birla Institute of Technology, Mesra, which further nurtured her technological mindset. Sheetal's postgraduate diploma in business administration from the Institute of Management Technology, Ghaziabad

12. The Transformative Power of Technology for organizations. Advanced security measures, such as AI-driven threat detection, encryption, and zero- Historically, technological innovations like electricity, the trust architectures, will help safeguard data, systems, telephone, and the airplane have been transformative, and intellectual property. changing the way people live. This is the power of • Ethical and Sustainable Practices: Businesses will technology that keeps Sheetal energized every day. Today, increasingly prioritize ethical and sustainable practices we are at a similar inflection point with Generative AI and in their operations, driven by consumer demand, Blockchain. Sheetal is fascinated by how technology can regulatory requirements, and social responsibility. transform traditional business models, optimize processes, Technology will play a crucial role in enabling and create new opportunities. sustainable innovations, such as renewable energy solutions, circular economy initiatives, and eco- Sheetal sees technology evolving in several ways to further friendly supply chains. enhance its ability to deliver business value: • Through her work, Sheetal realizes that she is part of something much larger, contributing to a Problem-Solving: Technology provides powerful tools to transformative period in technology that is shaping the solve complex business challenges, whether it's future of business and society. streamlining processes, improving efficiency, or enhancing customer experiences. Transformative Power of Technology • Innovation: Technology is constantly evolving, Leading high-performing teams across diverse sectors presenting new opportunities for innovation. Whether it's AI, blockchain, or the Internet of Things (IoT), these advancements offer exciting possibilities for driving business value. • Data-driven Insights: The proliferation of data from various sources, including IoT devices, social media, and sensors, will provide businesses with unprecedented insights into market trends, customer behavior, and operational performance. Advanced analytics tools will empower organizations to extract actionable intelligence from large datasets, enabling informed decision-making and proactive strategies. • Collaborative Technologies: Collaboration tools and platforms will continue to evolve, enabling seamless communication and collaboration among teams, regardless of geographical location. Virtual reality (VR), augmented reality (AR), and mixed reality (MR) technologies will further enhance remote collaboration, enabling immersive experiences and virtual workspaces. • Blockchain and Trust: Blockchain technology will play a significant role in enhancing trust and transparency in business transactions, supply chains, and digital ecosystems. By providing immutable and decentralized ledgers, blockchain can streamline processes, reduce fraud, and improve accountability across various industries. • Cybersecurity: With the increasing digitization of business processes and the growing sophistication of cyber threats, cybersecurity will remain a top priority

13. • Transactional Leadership • Bureaucratic Leadership • Servant Leadership • Reverse Leadership Additionally, Sheetal emphasizes the importance of establishing a feedback culture and a growth mindset. Creating an ecosystem of experimentation, providing a safe space, and encouraging continuous feedback nurtures thought leadership and offers everyone opportunities without the fear of failure and rejection. Moreover, adopting reverse leadership has been particularly rewarding for Sheetal. This approach promotes leading from the bottom up, fostering inclusivity and collaboration. It empowers all team members to lead, even without a traditional leader’s label, thereby organically developing future leaders. By combining these mechanisms with a common vision, shared goals, gamification with measured OKR conversations, and regular formal/informal discussions, Sheetal has successfully created a unified and high- performing team. Her realization that she is part of something much bigger drives her commitment to continuous improvement and collective success, making a requires a blend of leadership skills, adaptability, and a significant impact within her organization and beyond. deep understanding of the unique challenges and opportunities within each sector. Here's how Sheetal Revolutionizing Data Governance with Data Mesh approaches it and the strategies she uses to ensure their success, realizing she is part of something much larger. Over her 20 years of experience, Sheetal has had numerous opportunities to lead and shape various engineering Sheetal believes that a highly motivated team can achieve platforms. However, her most fulfilling and extraordinary results. She has leveraged Pink Theory as a transformational journey was creating the Data Workbench, guideline, focusing on enabling people to become a bank-wide data governance platform for one of the intrinsically motivated. According to Pink Theory, intrinsic leading European banks. This project coincided with the motivation is based on three key factors: Autonomy, revolution in the data industry brought about by the Mastery, and Purpose. By creating teams that are introduction of Data Mesh by Zhamak Dehghani. Data autonomous, equipped with resources for continuous Mesh is a socio-technical approach to building a federated learning and skill mastery, and understanding their purpose data architecture, leveraging a domain-oriented, self-serve and impact within the bigger picture, Sheetal fosters self- design. It borrows from Eric Evans’ theory of domain- motivated teams. driven design and Manuel Pais’ and Matthew Skelton’s theory of team topologies. Setting up a high-performing team also requires adapting and switching between different leadership styles depending Sheetal was entrusted to lead this initiative, starting with a on the team formation stage and product development blank slate in terms of requirements, tools, and processes. needs. Sheetal utilizes various leadership styles, including: At the time, there was no proven implementation globally, no production-level implementations, and no single tool • Democratic Leadership designed to accomplish this. The challenge was to solve the • Autocratic Leadership complexity within a very lean budget, with no room for • Transformational Leadership error.

14. With great sponsorship from the business, support from ability to navigate complex, uncharted territories and drive pioneering stakeholders, partnerships with the right significant technological and cultural transformation. consultants, and mentorship from her manager, Sheetal effectively curated the platform. She spent extensive time Cultivating Innovation and Collaboration brainstorming with data experts worldwide, learning, listing out risks, identifying possible technologies and tools, and Sheetal believes that innovation and collaboration are engaging with the right people. They adopted a fast-track integral parts of a successful culture. She understands that development approach to create quickly, fail fast, and the foundation of both lies in creating a safe space where incorporate regular feedback sessions and course people feel secure and fearless. Innovation, according to corrections. Sheetal, stems from the ability to recognize constraints and find ways to overcome them. It involves a mindset of hyper- One of the major challenges was achieving cultural automation, where one continuously identifies bottlenecks alignment as they transitioned from a centralized setup to a in business processes and uses technology and thought federated one. There was considerable resistance, which is leadership to break through these barriers. This behavior is common to any transformative program. This presented an often cultivated by leading by example, empowering others, opportunity to empathize with people and set up and maintaining constant communication about possible educational and cultural sessions emphasizing larger goals. improvements. By overcoming these challenges, Sheetal's leadership in Collaboration, on the other hand, is rooted in a growth creating the Data Workbench not only advanced the bank's mindset. It flourishes when people are focused on larger data governance capabilities but also positioned her as a goals, follow pull rather than push mechanisms, and build pivotal figure in the evolving landscape of data relationships based on trust. Sheetal has found that management. Her work on this project underscores her

15. sometimes these elements naturally exist within a team, but more often than not, it requires a conscious effort. She has implemented candid communication, training, gamification, and constant feedback to foster this culture. To facilitate effective collaboration, Sheetal leverages various tools and technologies, such as JIRA, Kahoot, In start-ups, she has focused on making thoughtful Menti, Teams, Slack, Google Tools, and Miro. These tools decisions, establishing sufficient processes, maintaining a help create an environment where team members can farsighted vision, and ensuring that team members are not collaborate seamlessly and efficiently. By prioritizing overworked. innovation and collaboration, Sheetal has successfully cultivated a culture that drives continuous improvement and Currently, in her role within a large organization, Sheetal collective success. also incorporates a start-up perspective into her portfolio. By being aware and mindful of the strengths and Bridging Worlds weaknesses of both environments, she strives to blend the best of both worlds. She aims for the speed and agility of a Sheetal has experienced the distinctive dynamics of both start-up, the governance and stability of a large large organizations and start-ups, recognizing the unique organization, lean processes, prudent budget management, challenges and opportunities each presents. Large and the employee care typical of large setups. organizations are often on a scaling or transformative journey, rich in resources but hindered by long decision- Through her journey, Sheetal has come to realize that she is making times. In contrast, start-ups are typically in their part of something much larger. Her ability to navigate and inception or build phase, and lean on resources but are integrate the diverse elements of both large organizations characterized by quick turnaround times and a digitally and start-ups highlights her significant impact on driving native approach. innovation and achieving success across different business landscapes. Working in large organizations, Sheetal has learned to be mindful of proper metrics for budget utilization, Navigating the Fast-Paced Tech Industry implementing lean processes that enable a quick concept- to-cash cycle, and ensuring effective cultural alignment for The most pressing challenge in the tech industry is the rapid holistic transformations beyond just technical changes.

16. By focusing on these strategies, businesses can navigate the challenges of rapid technological change and position pace of innovation and changing technological trends. themselves for sustained growth and success in the tech While many organizations are still navigating their cloud industry. transformation journey, Generative AI (GenAI) is already making a significant impact, often unexpectedly. Skills that Connecting Alumni with Innovation and were once in high demand are now readily accessible Resourcefulness through GenAI tools. At the same time, the increasing need for rapid customer response times and personalization The BG Social App was an initiative by BITOSA Global pressures businesses to shift from selling what they produce (BIT Old Students Global Association), a section 8 non- to producing what sells, and to do so at lightning speed. profit company, aimed at connecting alumni on the go. Predicting customer behavior has also become more As with many non-profit projects, budget constraints were a challenging as trends change rapidly. significant challenge. The team opted to use a no-code app, which presented another challenge: the ability to customize Collaboration is key to addressing these challenges. it according to the actual alumni roadmap. Constant collaboration across the stakeholder chain, understanding the evolving bottlenecks, shifting innovation During the early stages, the project team had to prioritize nodes, and keeping stakeholders engaged and informed can effectively, applying Stephen Covey's principle of "First significantly mitigate these issues. Businesses designed to Things First." This approach helped navigate the initial embrace continuous collaboration and adapt quickly will hurdles by focusing on the most critical tasks first. The not only survive but thrive in this fast-paced environment. effort required 360-degree thinking and a relentless focus on connecting, connecting, and connecting. By prioritizing Another crucial aspect is preparing for unexpected crises, these connections, the team was able to bring various such as the COVID-19 pandemic. Organizations must build elements together and eventually achieve their initial goals. resilience to ensure business continuity and handle unimaginable situations effectively. This involves creating While the journey is still ongoing and there is much work robust contingency plans, maintaining flexible operations, left to be done, the BG Social App stands as a testament to and investing in technologies that support remote work and digital transformation.

17. the power of innovation and resourcefulness in overcoming them with skills valuable not only in the tech industry but in challenges. The project's progress so far highlights the any field. Understanding what technology can achieve importance of strategic thinking, effective prioritization, fosters innovative thinking and prepares them to be and the commitment to fostering strong connections within forward-thinking professionals. the alumni community. Sheetal’s simple mantra is to get started, embrace Embracing Resilience and Innovation in Today's World technology, strive to be a better version of yourself than yesterday, and never give up. This philosophy not only In today’s rapidly changing world, resilience is the most drives personal growth but also ensures a resilient and crucial skill. As business environments, situations, and adaptable mindset in the face of continuous change. technologies continue to evolve, the ability to adapt, learn, and maintain strong mental strength is essential. Coupled Awards and Accolades with a supportive family environment, these qualities form the foundation for success. • Her research paper on “Data Mesh Adoption: A Multi- Case and Multi-Method Readiness Approach” won the Sheetal believes in instilling resilience and problem-solving Best Overall Paper award in December 2023 at the skills in her children from a young age. As a working mom, EMCIS (European, Mediterranean, and Middle she encourages them to tackle their challenges Eastern Conference on Information Systems) at the independently or at least try to find solutions on their own. British University in Dubai. This approach not only empowers them but also builds their • She was interviewed and featured for her work in the confidence. Often, their solutions, although sometimes Harvard Business Review in 2022 on ‘Creating crude, are their own, and they occasionally surprise her Business Value with Data Mesh’ for creating one of with innovative ideas she hadn’t considered. the early federated data governance platforms. • In 2022, she received the Indian Achievers Award Exposure to technology from an early age is another key 2022 from the Indian Achievers Forum - Sheetal aspect of their upbringing. Viewing programming as just Pratik.” another language and recognizing repetitive patterns equips

18. Leadership 6 Stylesand Frameworks

19. benefit from encouragement and eadership is a multifaceted art. feedback. The leader offers It's about inspiring and support and facilitates L motivating individuals, collaboration. fostering collaboration, and navigating • Delegating (Low Directive, Low challenges to achieve a shared vision. Supportive): Best suited for highly But with such a complex responsibility skilled and motivated team comes the question: what leadership members. The leader assigns tasks, style is best? sets clear expectations, and trusts the team members to take The truth is, there's no single "one size ownership. fits all" approach. Effective leaders adapt their style based on the situation, 2. Transformational Leadership the team they lead, and their strengths. However, understanding several key Transformational leaders inspire and leadership styles and frameworks can motivate their teams to excel beyond equip you to choose the most effective expectations. They possess a clear approach for any given circumstance. vision for the future, communicate it effectively, and empower team This article delves into six prominent members to contribute their talents leadership styles and frameworks, toward achieving that vision. providing you with a valuable toolkit for navigating the progressive Key characteristics of transformational landscape of leadership. leaders include: 1. Situational Leadership (SL) • Idealized Influence: They serve as role models, inspiring trust and Developed by Hersey and Blanchard, admiration through their actions Situational Leadership (SL) and values. emphasizes the importance of adapting • Inspirational Motivation: They your leadership style based on the articulate a compelling vision that maturity level (competence and ignites passion and commitment commitment) of your team members. within the team. This framework outlines four • Intellectual Stimulation: They leadership styles: encourage creativity and innovation by challenging the • Directing (High Directive, Low status quo and fostering critical Supportive): Ideal for situations thinking. where team members lack the • Individualized Consideration: skills or confidence to complete They treat each team member as tasks independently. This style an individual, recognizing their involves clear instructions, close strengths and development needs. supervision, and high task focus. • Coaching (High Directive, High 3. Transactional Leadership Supportive): Effective for team members who possess some skills Transactional leaders focus on but still require guidance. The establishing clear expectations, leader provides instruction and exchanging rewards for performance, support, encouraging questions and maintaining a structured work and participation. environment. • Supporting (Low Directive, High Supportive): Suitable for team members with the skills and motivation to handle tasks but may

20. This style is effective in situations style can foster ownership, creativity, requiring clear direction and task and buy-in to decisions. completion. However, democratic leadership can be Transactional leadership can be time-consuming and may not always further broken down into two be suitable for urgent situations subcategories: requiring quick decisions. 6. Autocratic Leadership (Authoritarian • Contingency Reward: Leaders offer rewards or incentives in Leadership) exchange for achieving specific goals. Autocratic leaders make decisions • Management by Exception: unilaterally, with minimal or no input Leaders intervene only when from team members. This style performance falls below emphasizes control and adherence to established standards. instructions. While autocratic leadership can be effective in situations requiring 4. Servant Leadership decisive action or strict adherence to Servant leaders prioritize the needs and protocols, it can stifle creativity, well-being of their team members demotivate team members, and hinder before their own. They foster a innovation. collaborative environment focused on growth and development for all. Choosing the Right Style Key aspects of servant leadership There's no single "best" leadership style. The optimal approach depends include: on various factors, including: • Putting Others First: Servant leaders prioritize the needs of their • The Situation: Consider the team members and create an urgency of the task, the environment where everyone feels complexity of the problem, and valued and supported. the maturity level of your team. • Empowerment: They delegate • The Team: Evaluate the skills, tasks, provide resources, and experience, and motivation level of your team members. encourage team members to take ownership. • Your Strengths: Identify your • Development Focus: They invest leadership strengths and in their team's growth by preferences to determine the style providing opportunities for you can naturally and effectively learning and skill development. embody. • Building Community: Servant leaders foster a sense of belonging Ultimately, the most successful leaders and collaboration within the team. are those who can inspire, motivate, and empower their teams to achieve 5. Democratic Leadership their full potential. By understanding (Participative Leadership) and utilizing the various leadership styles and frameworks presented, you Democratic leaders involve their team can become a more effective leader, members in decision-making guiding your team and your processes. They value input, encourage organization toward success. participation, and leverage the collective wisdom of the team. This

21. www.insightssuccess.com A genuine leader is not a searcher for consensus but a molder of consensus - Martin Luther King Jr.

22. How Can You Measure the of your Impact Leadership Style on BUSINESS Performance? eadership style is a critical • Affiliative: Leaders prioritize • Return on Investment (ROI): Are factor in driving business building relationships and initiatives spearheaded by you L performance. A strong leader harmony within the team. yielding positive returns? can inspire teams, foster innovation, • Visionary: Leaders inspire and and navigate challenges to achieve motivate through a clear vision for 2. Employee Engagement success. But how do you, as a leader, the future. assess the impact of your style on the • Employee Satisfaction Surveys: bottom line? Measuring the These styles aren't mutually exclusive. Do employee satisfaction surveys effectiveness of your leadership is Effective leaders often adapt their style reveal a positive work crucial for continuous improvement based on the situation and their team's environment under your and maximizing your team's potential. needs. However, identifying your leadership? dominant style serves as a starting • Employee Retention: Has your This article explores various methods point for measuring its impact. leadership resulted in lower to quantify the influence of your employee turnover? leadership style on business Metrics for Measuring Leadership • Employee Productivity: Have performance. Impact productivity levels increased since you took charge? Understanding Your Leadership There's no single metric to definitively Style measure your leadership impact. 3. Team Performance However, a combination of Before measuring impact, it's essential quantitative and qualitative data can • Goal Achievement: Is your team to understand your leadership style. provide a well-rounded picture. consistently achieving or Here are some key leadership styles: Consider these key areas: exceeding goals? • Meeting Deadlines: Has your • Authoritarian: Strong and 1. Financial Performance: leadership improved the team's decisive, leaders make decisions ability to meet deadlines with minimal input. • Revenue Growth: Has your effectively? • Democratic: Leaders value company seen an increase in • Team Spirit and Collaboration: Do collaboration and involve team revenue since adopting your surveys or observations highlight members in decision-making. leadership style? strong team spirit and • Coaching: Leaders focus on • Profitability: Have profit margins collaboration under your developing people's skills and improved under your leadership? leadership? empowering them.

24. 4. Customer Satisfaction Beyond the Numbers: Qualitative • Be open to learning and adapting Measures your approach based on the • Customer Satisfaction Surveys: feedback you receive. Do customer satisfaction surveys Quantitative data provides a valuable • Communicate your findings indicate improvement since your starting point, but don't underestimate openly and transparently with your leadership took effect? the power of qualitative measures. team. This fosters trust and allows • Customer Retention: Have Here are some additional indicators of for a collaborative approach to customer retention rates your leadership impact: improvement. Feedback from Managers and Peers: • Consider seeking external improved? • Net Promoter Score (NPS): Does Solicit honest feedback from fellow leadership coaching or attending your NPS, a metric measuring leaders and colleagues about your leadership development programs customer loyalty, reflect a positive leadership style's effectiveness. to expand your skill set. impact from your leadership? Employee Recognition Programs: Do Conclusion 5. Innovation and Creativity you have a thriving employee recognition program, highlighting Measuring the impact of your • Number of New Product employee achievements and valuing leadership style empowers you to their contributions? understand your strengths and identify Launches: Has your leadership fostered an environment Company Culture: Has your leadership areas for development. By utilizing a conducive to innovation, leading fostered a positive and motivating combination of quantitative and to new product launches or service company culture? qualitative data, you can gain valuable insights into how your leadership style offerings? • Number of Employee Ideas Team Morale: Observe whether your influences employee engagement, team Implemented: Do you encourage team exhibits high morale through performance, and ultimately, business and implement employee ideas, positive interactions and an energized success. Through continuous fostering a culture of innovation? atmosphere. evaluation and a commitment to learning, you can become a leader who • Problem-solving Efficiency: Has your leadership style improved the Analyzing and Interpreting Data fosters a thriving work environment team's problem-solving and propels your organization to new capabilities? Once you've collected data, analyze it heights. to identify trends and patterns. Collecting Data for Measurement • Look for correlations between Several methods can be employed to leadership behaviors and specific gather data for these metrics: performance metrics. • Identify areas where your • Formal Surveys: Conduct leadership style has demonstrably employee satisfaction surveys, impacted performance positively. customer satisfaction surveys, and • Conversely, recognize areas where pulse surveys to gather specific adjustments might be necessary data points. for further improvement. • Performance Reports: Analyze financial reports, project reports, Continuous Improvement and sales data to track performance changes. Measuring your leadership impact is • Focus Groups and Interviews: not a one-time exercise. It's an ongoing Facilitate discussions with process of self-evaluation and growth. employees and customers to gain deeper insights into their • Use the data to identify areas for experiences. improvement and refine your • Observation: Observe team leadership style. interactions and dynamics to gauge collaboration and morale.

25. be our doubts of today., , The only limit to our realization of tomorrow will - Franklin D. Roosevelt

26. Leadership is not about being in charge, Its about taking care of those in your charge. - Simon Sinek