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Speed and Transparency in Insurance Claim Process

"Know the importance of detailed insurance claim process<br>u200bhttps://agencyheight.com/independent-insurance-agents-and-claims/

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Speed and Transparency in Insurance Claim Process

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  1. Insurance Claim Course - Associate in Claims (AIC)

  2. Why? • The insurance claims process can be a lengthy and confusing process. • Clients are usually very stressed. • Clients expect insurance agents to know it all. • Best way to retain customers.

  3. The 3 courses • Associate in Claims (AIC) • Associate in Claims - Management (AIC-M) • California Workers’ Compensation Claims Professional (WCCP).

  4. Associate in Claims (AIC)

  5. 1. Core Courses AIC 30: Claim Handling Principles and Practices • How to apply good-faith claim handling principles and investigation techniques and confidently avoid costly lawsuits AINS 21: Property and Liability Insurance Principles • A solid understanding of basic insurance principles and practices, as well as the ability to identify loss exposures.

  6. 2. Concentration • You will identify a specialty area in which you want to build your expertise and complete the required courses in that concentration from the following: • Auto Concentration • Liability Concentration • Workers’ Compensation Concentration • Property Concentration

  7. 3. Ethics • Ethical behavior is essential in risk management and insurance. This module provides a framework for making ethical decisions. • Ethical Decision Making in Risk and Insurance • Ethical Guidelines for CPCUs

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