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Unhappy Field Techs? The Right Software Will Improve Your Aftermarket Profitabil

Keeping the customers satisfied is essential but it should not come at the cost of the bottom line. Optimizing the field operations is one way to strike a balance between the two. Companies need to ensure they invest in the right software to balance the two. To learn more in details, visit: https://www.intellinetsystem.com/blog/the-right-software-will-improve-your-aftermarket-profitability.htm

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Unhappy Field Techs? The Right Software Will Improve Your Aftermarket Profitabil

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  1. Unhappy Field Techs? The Right Software Will Improve Your Aftermarket Profitability www.intellinetsystem.com

  2. Explore the challenges of field service management Field service management involves multiple activities like dispatching technicians to customer locations for maintenance, repair, and installations. This makes it a very complex function for any OEM. Businesses face challenges in making this run smoothly.

  3. Some of the common challenges include: Scheduling and Dispatching: Assigning tasks to field technicians can be tricky. There are multiple factors affecting this like technician availability, location, and skill sets of the technicians. Type 1 It is also essential to keep track of spare parts and equipment. Both understocking and overstocking can turn out to be a logistical nightmare if inventory is not managed correctly. Type 2 There needs to be effective communication between the field technicians and the back office. This can impact customer loyalty and satisfaction big time if not handled correctly. Type 3

  4. Let's work together sales@intellinetsystem.com Email www.intellinetsystem.com Website +918800195313 Phone

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