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By Larry Chonko, Ph.D. The University of Texas at Arlington

presents. TRUST. By Larry Chonko, Ph.D. The University of Texas at Arlington. A Matter of Trust. TRUST IS BASED ON TRUTH Trustworthy people must tell the truth.

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By Larry Chonko, Ph.D. The University of Texas at Arlington

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  1. presents TRUST By Larry Chonko, Ph.D.The University of Texas at Arlington

  2. A Matter of Trust • TRUST IS BASED ON TRUTH Trustworthy people must tell the truth. We do not err because truth is difficult to see. It is visible at a glance. We err because this is more comfortable.”  ~Alexander Solzhenitsyn

  3. A Matter of Trust • TRUSTWORTHY PEOPLE ARE HONEST Trustworthy people match their words and feelings with their thoughts and actions. “No man has a good enough memory to make a successful liar.”  ~Abraham Lincoln

  4. A Matter of Trust • TRUSTWORTHY PEOPLE ARE RELIABLE For a trustworthy person, yes means yes and no means no. They honor their commitments. “Facts from paper are notthe same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.” ~Harold S. Geneen

  5. A Matter of Trust • TRUSTWORTHY PEOPLE ARE LOYAL They are careful not to repeat the words of others unless they have strong reason to believe those words are truthful and beneficial. “The loyalties which center upon number one are enormous. If he trips, he must be sustained. If he make mistakes, they must be covered. If he sleeps, he must not be wantonly disturbed. If he is no good, he must be pole-axed.” ~Winston Churchill

  6. A Matter of Trust • TRUSTWORTHY PEOPLE ARE UNBIASED They strive to attribute good motives to the actions of others “Few things can help an individual more than to place responsibility on him, and to let him know that you trust him.” ~ Booker T. Washington

  7. A Matter of Trust • TRUSTWORTHY PEOPLE ARE HUMBLE They interact with others on the assumption they do not have all the answers. “After crosses and losses men grow humbler and wiser.” ~Benjamin Franklin

  8. A Matter of Trust • TRUSTWORTHY PEOPLE ARE ACCOUNTABLE They recognize (to the best of their ability) and accept responsibility for their own mistakes. “Accountability breeds response-ability.” ~Stephen R. Covey

  9. A Matter of Trust • TRUSTWORTHY PEOPLE ARE COOPERATIVE They abide by the rules and policies of the organization “We may have all come on different ships, but we're in the same boat now.” ~Martin Luther King, Jr.

  10. A Matter of Trust • TRUSTWORTHY PEOPLE PROMOTE UNDERSTANDING Open and honest communications are the mortar for the bricks of trust. “Understanding is a two-way street.” ~Eleanor Roosevelt

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