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Esko FlexNet Licensing. June 17 th , 2014 08:15 AM – 09:15 AM Barry Phelps Support Engineer – ArtiosCAD. FlexNet licensing. FlexNet licensing.
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Esko FlexNet Licensing • June 17th, 2014 08:15 AM – 09:15 AM • Barry Phelps • Support Engineer – ArtiosCAD
FlexNet licensing • First and foremost, http://help.esko.comwebsite is always the first place to go for the knowledge database, licensing, documentation, downloads and release information anytime you need it • Esko Support can be reached at 800.743.7131 • This presentation will cover basic and advanced FlexNet concepts • “A little bit of know-how for everyone”
FlexNet licensing • Basic concepts for FlexNet
Licensing concepts for previous versions and FlexNet • Previous licensing methods: • Parallel/USB keys using tuneopt license files • ELAN Network licensing • Sentinel software licensing (Local and Network) • Which licensing system works with what version of ArtiosCAD? • ArtiosCAD V740 and earlier uses the previous types • ArtiosCAD V760 or higher can use FlexNet type licenses or previous • ArtiosCAD V12.X and higher can only use FlexNet type licenses • What does the license method screen look like?
Basic FlexNet licensing concepts • What is FlexNet licensing? • Description • Software based licensing system (No physical hardware required) • Two types, Local or Network based licensing • Software based licensing is beneficial because… • No more lost or broke keys, licenses are easily viewed, highly portable, easily add more modules, multiple OS compatible and works with virtualized systems. • Local and Network licensing • A local license is not shared with any other system • A network license can be shared with any system on the local area network but not on a wide area network
Basic FlexNet licensing concepts Continued… • Time limited (Local or Network based) • Time limited license are used for key exchanges (90 days with no extensions) or consignment/evaluation of software or modules • Quick note on license exchanges, when returning the physical key to Esko licensing, please remember to insure each key shipped for $500.00 as loss protection, Esko can not replace lost keys because of a shipper’s issue. • Nothing to return afterwards and a reminder will appear (Maybe a Outlook reminder?) • Permanent license (Local or Network based) • Do not have a time limitor expiration date and are non-transferrable without prior authorization from Esko • FlexNet licensing considerations • Using RDP(Remote Desktop Protocol) to connect with a system across the network using local FlexNet will disable the licensing • Network licenses are visible only to the local network, network licenses are site specific, not company wide • Deactivating individual product keys and not the entire license/entitlement, will cause upgrades to fail at a later date
Basic FlexNet licensing concepts • What is the FlexNet license file? • FlexNet license file (Also called an Entitlement) can be opened in any internet browser (Firefox, IE, Chrome, …) • Why?, because it is a HTML formatted file type • Local versus Network licenses – Use a internet browser to open the file and view the contents of the file
Basic FlexNet licensing • Creating an Esko licensing activation account • If you have to activate an FlexNet license, you will need a Esko licensing account • 3 types of Esko accounts: License, Download and Portal • After submitting the account information, a notification email will be sent to the provided email address. • If you have not received an email within a short amount of time, please contact Esko Support to activate the account.
Basic FlexNet licensing • How to Activate your FlexNet licensing (After receiving account notifcaton) • Always try to use “On line”, “Have a file containing product keys” • Remember your account name and password, if you have physical media, place a note in with the media that contains account and password. If you retain the installation media on the network, adding in a “READ-ME FIRST” text file could be useful • License manager tools, activate/deactivate/delete/repair • Off line – What is this used for? • Can I remove the license file after activation?
Basic FlexNet licensing • How to Deactivate your FlexNet licensing • Always try to use “On line” • You do not need your account name and password
FlexNet licensing • Discussing examples of some concerns with licensing • If a incident number is given during activation • Record the number, call support to determine the root cause • Obsoleted licenses • Cannot be activated, to verify, call Esko Support • Currently 20 systems on FNO local, all activate but 2 upgrades fail – why? • Incomplete entitlement, obsoleted license, wrong system • Activated a upgrade license on new system but fails – why? • Not activating upgrade license on old system first then moving licenses • What to do if system crashes/dies/wiped clean – call Esko Support • Activation fails on a newly created system • License was activated already • Characters used in the Computer’s HostName Make sure your computer name only contains regular ASCII characters Do not use accented letters like “ü” or any special characters “’,!@#$%^&*()+=<>: • Upgrade license fails • Parting out product keys from the original license/ entitlement
FlexNet licensing • Advanced concepts for FlexNet
Advanced FlexNet licensing Function Keys used in License Managers Shows the version of the Esko License Manager you are using • F1 (Windows) or fn+F1 (Mac OS X), Allows you to see if a license for a particular module is available (For example: a license for a trapping module). • F4 (Windows) or fn+F4 (Mac OS X) F5 (Windows) or Cmd+R (Mac OS X), Refreshes the licenses list, you will only need to do this in specific cases as the licenses list normally auto-refreshes.
Advanced FlexNet licensing • Just a quick view of the FlexNet network license manager • Very similar, with just a few differences… • And the dialog boxes will show a slightly different messages if an issue is encountered…
FlexNet licensing Diagram of network licensing and local licenses
FlexNet licensing • The License Manager activation wizard/assistant creates a log file for every session. The log file is saved in the following folders: • Mac OS • [user]/Library/Logs/Esko_Server_License_Manager_yyyymmdd_hhmmss.log • Windows OS • [user]\esko\Esko_Server_License_Manager_yyyymmdd_hhmmss.log “Wed May 21 15:23:38 2014 StartUp Esko Local License Manager 12.1.2 Build 34 Wed May 21 15:26:32 2014 Shutdown”
FlexNet licensing • And as a reminder, help.esko.com is always the first place to go, knowledge database, licensing, documentation, downloads and release information • This presentation will be posted along the PowerPoint presentations • Thank you for your time…
This is 2014