1 / 10

The Sounds of Silence

The Sounds of Silence. Active Listening Skills for the Audience. Myths About Listening. Assuming that you listen well Assuming you cannot be taught to listen better Assuming that listening and hearing are the same thing. The Process of Listening. Selecting Receiving Organizing

ishi
Download Presentation

The Sounds of Silence

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Sounds of Silence Active Listening Skills for the Audience

  2. Myths About Listening • Assuming that you listen well • Assuming you cannot be taught to listen better • Assuming that listening and hearing are the same thing

  3. The Process of Listening • Selecting • Receiving • Organizing • Interpreting

  4. Barriers to Effective Listening • Faking Attention • Prejudging the Speaker • Prejudging the Speech • Yielding to Distractions • Factual Distractions • Semantic Distractions • Mental Distractions • Physical Distractions

  5. Evaluating the Speaker

  6. Evaluating the Speaker • Write down your comments as the come to mind • Begin your comments with “I” • Don’t forget to evaluate behavior • Evaluate the message…what did the speaker say? • Pay attention to nonverbal cues

  7. Avoid Pitfalls to Evaluating • Beware of personal bias toward the speaker or the topic • Beware of using a passive voice • Beware of your opinions and expertise on a topic • Beware of only telling “fluff”

  8. Why Biases Occur? • Fear • Time • Lack of Knowledge • Power

  9. Questions to Ask After Evaluating • Did I evaluate the speaker rather than the topic? • Did my comments begin with “I”? • Did I provide both positive and areas for improvement? • Is my evaluation legible? • Did I learn something new? • Did I evaluate on the message delivered and no on the amount of sources used?

More Related