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Indian Institute Of Banking and Finance. R.Bhaskaran. The Institute. Started in 1928 Conduct courses and examinations towards professionalizing of bankers. All banks are Institutional members ( 890) FI’s, BSE, BPO Companies are members Qualified officers in excess 2 Lakh.
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Indian Institute Of Banking and Finance R.Bhaskaran
The Institute • Started in 1928 • Conduct courses and examinations towards professionalizing of bankers. • All banks are Institutional members ( 890) • FI’s, BSE, BPO Companies are members • Qualified officers in excess 2 Lakh
Commodity Derivatives Courses Certificates now & New Money Market Derivatives KYC Project Finance Home Loans Shape of things to come Credit Cards Specialist Diplomas Governance For Cooperatives Vehicle Loans BPO Treasury & Risk Management Consumer Loans JAIIB CAIIB Associate Fellow DMA/DSA Flagship Financial Advising Cooperatives International Banking Testing Bankers Trade Finance Banking Technology
Seminars Across the country on latest topics Research- Macro- Micro 2 Journals + an E -Journal Portal Ask the expert. Column Financial Quotient Member info
Exams are conducted in descriptive and objective pattern. Online getting popular. Getting fully IT Enabled
Continuous Professional Development • Periodical qualifications a must. Essential for risk management- customer service- new areas-better compliance standards. • Gives comfort to customers about bankers capabilities • Professional qualifications namely 1)Associate, Fellow of Institute of Bankers on post CAIIB qualification, experience, CPD being developed
We work together with • IGNOU • IFMR • IDRBT • Commercial Bank of Ceylon • Asian Banker –Singapore • FIMMDA • FEDAI • IBPS
Deposits Advances SSI Large Scale Industry Small Loans Over due Account Profit Branch Segment Liabilities Assets SME Corporate Advances Retail Loans Stressed Assets Gross Spread Brick & Mortar Bank Vertical Changing Face of Banking Then NOW
Which came first? change or • Technology- core banking solutions ? • Risk- An opportunity- An Issue? • Outsourcing- New ways of doing banking • Universal banking- Many products under a single roof • Variety of Delivery Channels- ATM, E-Banking, Tele-banking- Mobile banking- Cards.
What has almost gone out • Typists and stenographers- if not already in a few years time- Executive typing skill will be a driver. (email, log in to be managed) • Note counting and management • Balancing skills- jotting etc • Travellers Cheques • Customer is more a banks customer than a branch’s
A list of new banking products • Flexi deposits • Cards- Credit, Debit, Charge, Co-branded-International-KCC • Retail Loans • ATM • Financial Inclusion • No frill Account • All branch cheque Accounts • RTGS, Dmat, DTR,CDR.
Skill sets needed Each a Specialist area • Risk Management • Retail Banking • Wholesale/ Corporate Banking • Treasury management • Financial Advising • Outsourcing- unit management • ALM • Foreign Exchange Management • Delivery Channel management • Centralized back end- documentation- sign off • Credit appraisal
More skill sets • Credit Card Business • SME • Agriculture • Trade Finance • Commercial Loans • Commodity Markets • Derivative Markets • Deposits • Marketing of bank products • Public relations • Governance These are more focussed areas
Over all Management • Product lines- Assets and Liabilities. • Delivery Channels • Balance sheet- stake holder • Policy • Governance
Indications for H.R • Definite signs of specialization- at higher levels higher specialization is warranted- Constraint = promotion/placement policy • Specific skills – at all levels-are not only warranted but need to be sustained. Constraint=High level of compensation. • Employees expect bank funding for education. • High level of migration. Salary expectations are high but loyalties are low- How to retain talents • Market is segmented- Some sectors able to attract talent • Operational risk is HR area
H.R Issues • Can Subject specialization be retained/ managed by offering compensation in lieu of top posts?? Some segments practice this. • For every one top management post need to groom many officers?? • Future needs to be mapped • Competency to be mapped • Knowledge Management comes to focus- education and training to be used in a proper mix. • Both internally and externally test the knowledge levels frequently. • Lateral movement needs fresh knowledge levels