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Industry Challenge 24 x 7 Visibility Of High Value Cargo

Industry Challenge 24 x 7 Visibility Of High Value Cargo. Global Market Leader. DHL Overview. World's largest airfreight forwarder. DGF world's largest ocean freight forwarder (in both FCL & LCL 1 ). DHL Aviation has ~250 total dedicated air fleet.

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Industry Challenge 24 x 7 Visibility Of High Value Cargo

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  1. Industry Challenge • 24 x 7 Visibility Of High Value Cargo

  2. Global Market Leader DHL Overview World's largestairfreight forwarder DGF world's largestocean freight forwarder (in both FCL & LCL1) DHL Aviation has ~250 total dedicated air fleet Exel World’s largest contract logistics service provider DHLE One of the world’s leading express parcel providers • Annual revenues: € 38 billion (2010– excludes Mail) • More than 500,000 employees globally • According to IATA – we are the largest cargo customer 3

  3. M2M: To INNOVATE where we CAN’T SEE • When Tomorrow is Too Late • Specialized transportation solutions to satisfy customers´ transportation needs focused on the fastest transit time, the greatest care, and maximum security. • DHL SAMEDAY solutions ensure: • On-demand services • Off-network capabilities • Dedicated resources • Constant shipment monitoring • Constant condition monitoring Global Network

  4. Visibility Gaps Do Exist Closing Visibility Gaps

  5. Technology Innovation is Important DHL Innovation Center Vendor Innovation Award

  6. Visibility Gaps Do Exist DHL Real-Time Innovation Tracking Device for Air Freight • World-wide Communications: GSM • Full Sensor Suite: Fully built-in to the device • Temperature • Pressure • Light / Dark • Motion • Speed • Vibration • Shock • Orientation • High-Accuracy GPS

  7. Deployment Example: Wireless Devices in Air Freight • Unique Requirements for Global Distribution of Tracking Devices via Air Freight

  8. Visibility Gaps Do Exist Deployment Requirements

  9. Visibility Gaps Do Exist Optimizing Services for High Value Critical Shipments • Certain kind of goods transported by Air Freight need to be monitored to ensure that they are delivered • on time • securely • in desired condition • Examples: • valuable and unique products • perishable and sensitive goods • dangerous goods • Customers are very attentive and want to be informed about shipment status of their goods at any time

  10. Comprehensive Feature Sets for Complex Distribution Key product categories that have unique condition requirements and flow through all modes of travel in a global transit system but must be monitored by the same M2M solution. . .

  11. Requirements for Deployment in Multi-Modal Global Distribution • Regulatory & Compliance • FDA Rules for Perishables • FAA Rules for Air Transportation of Electronic Devices • IATA Regulations for International Air Transport • Customs • Operations • Training: Employees in Nations all Over the World • Customer Requirements: Not all Products are Shipped The Same • Process • 24x7 Visibility Requires: • New monitoring center process and personnel • New operation procedures defined and accepted by clients • New response protocols There’s more to it than tracking a device on world wide network

  12. Today’s View: Proactive Response and Risk Mitigation 24 x 7 Global Network Air Freight Tracker Peace of Mind & Assurance Risk Management

  13. Matt GroppeDirector of Global Business DevelopmentDHL Same Daymatt.groppe@dhl.com 703-433-2806

  14. Wally Devereaux • Southwest Airlines • Director of Cargo Sales and Marketing • September 13, 2011 • Business Case: • Cellular Based Tracking of Cargo on Commercial Passenger Aircraft

  15. Engineering Standards Quality Control Central Publications Ground Operations Leadership Safety and Security Dept Hazardous Materials Acceptance Team Engineering Systems Engineering Avionics Flight Operations Safety Southwest Airlines Pilots Union

  16. NO

  17. Fine!

  18. Southwest Airlines: • One of the world’s largest and most successful passenger airlines • Carried 130M Passengers in 2010 • 692 Aircraft • $12.1B in 2010 gross revenue • Profitable 38 consecutive years • Ranked fourth on Fortune's World's Most Admired Company list • 87.6 Million Bags of Peanuts Served

  19. Renown Air Cargo Service Provider: • Express Delivery and Logistics Association’s Carrier of the Year Award • Airforwarders Association’s Carrier of the Year Award • Air Cargo World Magazine’s Air Cargo Excellence Award (highest rated carrier worldwide) • Logistics Management’s Quest for Quality Award (highest rated carrier worldwide)

  20. The Business Case: • Customer Demand • Competitively Essential • Revenue Implications

  21. Thanks for your time! Questions?

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