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ELUNA Update at ENUG

ELUNA Update at ENUG. ENUG Meeting 2010 William Paterson University, Wayne, N.J. Edward Corrado, ELUNA Steering Committee Member, Webmaster, & Liaison to MetaLib PWG Janet Lute, ELUNA Secretary, RUG/SIG Liaison, Support Liaison. What is ELUNA?. Ex Libris Users of North America

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ELUNA Update at ENUG

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  1. ELUNA Update at ENUG ENUG Meeting 2010 William Paterson University, Wayne, N.J. Edward Corrado, ELUNA Steering Committee Member, Webmaster, & Liaison to MetaLib PWG Janet Lute, ELUNA Secretary, RUG/SIG Liaison, Support Liaison

  2. What is ELUNA? • Ex Libris Users of North America • Incorporated EndUser in 2007 • ELUNA educates by facilitating an annual meeting, RUG meetings, email lists etc. • ELUNA works towards improving Ex Libris products and support • ELUNA brings users together and facilitates communications with IGeLU and Ex Libris both in North America and Israel

  3. What is new this year • New website • Much more on Document Depository • NERS and enhancements • Instrumental in composition of URM focus groups • OCLC record ownership input

  4. What is Where • ELUNA website - http://el-una.org/ no logon required • ELUNA Document Depository - http://documents.el-una.org/ Anyone can search and view results and abstracts. Your institution must be an ELUNA member to view full text • Documents include presentations from Ex Libris, ELUNA, RUG meetings, Steering Committee including monthly minutes

  5. Related sites • IGeLU has its own website at http://igelu.org/about-us • Ex Libris Customer Center - http://www.exlibrisgroup.com/category/CustomerCenter • Four areas: EL Commons, eService, Documentation Center, SupportWeb • Potentially different logon’s • Working with Ex Libris Support to test the single sign on – COMING SOON!

  6. ELUNA 2011 • Location: Milwaukee, Wisconsin • Dates: Wed. May 11 to Friday May 13, 2010 • Host Institution: University of Wisconsin • Technical Seminar dates: 9th and 10th May • Planning Committee still looking for some committee members – contact Sherrie Kristin, kristin@purduecal.edu

  7. Working with Ex Libris Support • Regular calls – IGeLU, ELUNA, Ex Libris • Single sign on to Customer Portal • Pivotal drop down options simplification • Emphasizing Escalation • Installation policy document • Making all incidents open

  8. Documentation • New charge, came out of IGeLU meeting • Looking to improve, access, organization and layout of all product documentation • Improved consistency across products including new ones • Not looking at accuracy per se • Just beginning, tell us what you think

  9. Contact us Edward Corrado – ecorrado@binghamton.edu Janet Lute – jelute@princeton.edu Or, talk with us during this meeting

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