What does a secretary usually do?

1. What does a secretary usually do? Type the letters Set up the meeting room Photocopy the files File away the reports Send emails Arrange a meeting ……..

2. MD : Would you please Could you please Will you please Would you like to Would you mind (doing …….)? If you don’t mind . type these letters? Secretary I ’d love to . I ’d be happy to. I’ll see to it . That’s OK. That ‘s no problem.

3. Fill in the blanks --------------------------------------- typing • MD : Linda, would you mind _______these letters? • L :Sure .That’s no _____ . Would you _____ me to ______ them out too ? • MD: Yes ,if you _____ ______. • L: Not _____ ______.I ‘d be _____ _____. • MD: Thanks .I really ______ it .Look ,we’re ____ a very important meeting tomorrow. ___ ____ please _____ ______the meeting room as soon as you can ? • L: OK. I ‘ll ____ ____it . problem Like print Don’t mind Happy to At all Having Appreciate Would you Set up See to See to

4. Role play • Model: • Director :Could you please make five copies of these letters ? • Secretary: Five copies ?OK. I ‘ll see to it . • Director :thanks . • Secretary :you are welcome . File away those reports Send an email to our client in Japan Photocopy the files Set up the meeting room Type these letters

5. Most large organizations employ a receptionist. The work of a receptionist is interesting and varied. She has a lot of different things to do. The work is also important because the receptionist is the first person visitors see when- they come to a firm. So the -receptionist gives them the first idea of the firm

6. What does a receptionist usually do? • Receive a visitor • Send the visitor up • Make an appointment • ……….

7. Listening I .Questions （１）What does the visitor work for ? （２）Who is he going to meet on this visit ? Xin hua company Mr Jones .

8. II .Fill in the blanks Ｖ：Good morning. I’m here to see your ________ director . R: Good morning. _____ you Tom Wards ______ Xin Hua Company ? V: Right. R: One ______ ,please. (Picking up the receiver )Hello ,Mr. Jones .Mr Tom Wards from Xin Hua company is at the ________ desk. ……OK .I’ll _____him _____ at once. V: Is your MD _________ now ? . Managing Are From Moment Reception Send Up Available

9. II .Fill in the blanks expecting R: Yes ,he is .The MD is ______ you in his office. You may go to his ________ now . V: OK. _____ you tell me how to _____ to his office. R: _______ .Please ____ the elevator up to the fourth _____. When you come _____ ___ the elevator ,go left. The MD’s office is the second ______ on the right . V: Thank you . R: You are _______. office Could Get Certainly Take Floor Out of Door Welcome

10. Mark the MD ’office

11. Role play • Characters:MD,a secretary,a receptionist.a visiting client • Situations: