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Governance, Risk & Compliance Using ISO 27001, ISO 20000 & ISO 22301. Sharing the Leading Best Practices in One Project. Agenda. Introduction The components of the Good Governance ISO 27001- Protecting the Information ISO 20,000 – Ensuring the Best IT Service Management
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Governance, Risk & ComplianceUsing ISO 27001, ISO 20000 & ISO 22301 Sharing the Leading Best Practicesin One Project
Agenda • Introduction • The components of the Good Governance • ISO 27001- Protecting the Information • ISO 20,000 – Ensuring the Best IT Service Management • ISO 22301 – Ensuring the Continuity of the Business • Checklist • Conclusion
Importance of GRC • GRC Projects are must for various reasons • GRC has Crossed V1 Speed.
What is Governance? • Governance is all about: • Applying the Best Practices • Ensuring the Proper Control • Effective and Efficient Management • In a Single Sentence…. • It is the “Protection Umbrella”, which is • the Responsibility of Senior Management • and Board of Directors.
The Solution Explore Standards
Information Security and ISO 27001 The Must have Standard.
What is ISO 27001? • ISO 27001 is the Standard of Information Security • Two Parts • ISO 27001: Specifications • ISO 27002: Code of Practices • Uniqueness of ISO 27001 • Standard • 114 Annex A Controls
ISO 27000 Series.. • Anxiously Waiting for… • 27000: Fundamentals and Vocabulary • 27001: ISMS Auditable and certifiable requirements • 27002: Replaced ISO 17799 • 27003: ISMS Implementation Guidelines • 27004: ISMS Measurement • 27005: ISMS Risk Management • 27006: Guide to the certification/registration process for accredited ISMS certification/registration bodies • 27007: Guidance for those auditing Information Security Management Systems against ISO 27001 • 27031: Information security management guidelines for telecommunications
ITIL • It is all about the ‘Service’ • IT is recognized as ‘Service Provider’ • To be more specific IT is Service Provider to it’s customer Business Users
Deming Cycle • William Edwards Deming • (October 14, 1900 – December 20, 1993) was Statistician. • Best known for his work in Japan. • From 1950 onward he taught top management how to improve • Design (and thus service), • Product quality, • Testing and s