Professional Receptionist Skills Diploma - istudy

1. 9/10/2018 Professional Receptionist Skills Diploma - iStudy LOGIN SIGN UP     HOME / COURSE / EMPLOYABILITY / PROFESSIONAL RECEPTIONIST SKILLS DIPLOMA PROFESSIONAL RECEPTIONIST SKILLS DIPLOMA Professional Receptionist Skills Diploma Professional Receptionist Skills Diploma ( 2 REVIEWS ) ( 2 REVIEWS ) 429 STUDENTS 429 STUDENTS   HOME HOME Interact with people to earn good reputation as a Receptionist Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an O?ce admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; noti?es company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 1/16

2. 9/10/2018 Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Professional Receptionist Skills Diploma - iStudy Course Highlights Course Highlights Professional Receptionist Skills Diploma Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certi?cation & CiQ GOLD accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this ?eld. We have packed Professional Receptionist Skills Diploma into several several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clari?cation, you will be able to recognize your quali?cation by checking the validity from our dedicated website. Why You Should Choose Why You Should Choose Professional Receptionist Skills Diploma Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certi?cation on successful completion Full Tutor support on weekdays (Monday – Friday) E?cient exam system, assessment and instant results Download Printable PDF certi?cate immediately after completion Obtain the original print copy of your certi?cate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Who is this Course for? Professional Receptionist Skills Diploma Professional Receptionist Skills Diploma is CPD certi?ed and CiQ Gold accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and quali?cation required for this course, it is available for all students from any academic backgrounds. Requirements Requirements Our Professional Receptionist Skills Diploma Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path Career Path https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 2/16

3. 9/10/2018 You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas’ are CPD and CiQ accredited so you will be able to stand out in the crowd by adding our quali?cations to your CV and Resume. Professional Receptionist Skills Diploma - iStudy   COURSE CURRICULUM COURSE CURRICULUM Module 1: Receptionist Module 1: Receptionist  Receptionist  00:30:00 00:30:00  Importance of Receptionist  00:15:00 00:15:00  Di?erent Types of Receptionist & Roles  01:00:00 01:00:00  Communication Skills for Receptionist  01:00:00 01:00:00  Telephone Skills  01:00:00 01:00:00  Listening Skills  01:00:00 01:00:00  Taking Messages  00:30:00 00:30:00  Presenting & Appearance  00:30:00 00:30:00  Reservation Procedure  00:15:00 00:15:00  Con?dentiality Checklist  00:15:00 00:15:00  Being Organized as Receptionist  00:15:00 00:15:00  Becoming a Successful Receptionist  00:15:00 00:15:00 Module 2: Communication Skills Module 2: Communication Skills  Techniques To Be A Spontaneous Speaker  01:00:00 01:00:00 https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 3/16

4. 9/10/2018 Professional Receptionist Skills Diploma - iStudy  Knowledge Is Power – So Enrich Your Knowledge  01:00:00 01:00:00  Remarkable Tips To Introduce Yourself  01:00:00 01:00:00  Simple Strategies That Promote Conversations  01:00:00 01:00:00  Speaking From The Heart  01:00:00 01:00:00  Learn To Be A Good Listener First  00:30:00 00:30:00  Stop Bragging About Yourself  01:00:00 01:00:00  Easy Way To Start A Conversation  01:00:00 01:00:00  Handle Criticism Smartly  01:00:00 01:00:00  Asking For What You Want  00:30:00 00:30:00 Module 3: Interpersonal Skills Module 3: Interpersonal Skills  Module One – Getting Started  00:30:00 00:30:00  Module Two – Verbal Communication Skills  01:00:00 01:00:00  Module Three – Non-Verbal Communication Skills  01:00:00 01:00:00  Module Four – Making Small Talk and Moving Beyond  01:00:00 01:00:00  Module Five – Moving the Conversation Along  01:00:00 01:00:00  Module Six – Remembering Names  01:00:00 01:00:00  Module Seven – In?uencing Skills  01:00:00 01:00:00  Module Eight – Bringing People to Your Side  01:00:00 01:00:00 https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 4/16

5. 9/10/2018 Professional Receptionist Skills Diploma - iStudy  Module Nine – Sharing Your Opinion  01:00:00 01:00:00  Module Ten – Negotiation Basics  01:00:00 01:00:00  Module Eleven – Making an Impact  01:00:00 01:00:00  Module Twelve – Wrapping Up  00:30:00 00:30:00  Interpersonal Skills Development Course- Activities  00:00:00 00:00:00 Module 4: O?ce Management Skills Module 4: O?ce Management Skills  Building Your Management Team  01:00:00 01:00:00  Building A Successful Brand  01:00:00 01:00:00  Achieving Quality Through Teamwork  00:30:00 00:30:00  Keys To Staying Motivated  00:30:00 00:30:00  Improve Your Marketing  01:00:00 01:00:00  Provide Top Customer Service  00:30:00 00:30:00  Wrapping Up  00:30:00 00:30:00 Module 5: Microsoft Word Module 5: Microsoft Word  Module One – Getting Started  00:30:00 00:30:00  Module Two – Opening Word  01:00:00 01:00:00  Module Three – Working with the Interface  01:00:00 01:00:00  Module Four – Your First Document  01:00:00 01:00:00 https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 5/16

6. 9/10/2018 Professional Receptionist Skills Diploma - iStudy  Module Five – Basic Editing Tasks  01:00:00 01:00:00  Module Six – Basic Formatting Tasks  01:00:00 01:00:00  Module Seven – Formatting Paragraphs  01:00:00 01:00:00  Module Eight – Advanced Formatting Tasks  01:00:00 01:00:00  Module Nine – Working with Styles  01:00:00 01:00:00  Module Ten – Formatting the Page  01:00:00 01:00:00  Module Eleven – Sharing Your Document  01:00:00 01:00:00  Module Twelve – Wrapping Up  00:30:00 00:30:00  Activities- Microsoft Word  00:00:00 00:00:00 Module 6: Microsoft Excel Module 6: Microsoft Excel  Module One – Getting Started  00:30:00 00:30:00  Module Two – Opening Excel  01:00:00 01:00:00  Module Three – Working with the Interface  01:00:00 01:00:00  Module Four – Your First Worksheet  01:00:00 01:00:00  Module Five – Viewing Excel Data  01:00:00 01:00:00  Module Six – Building Formulas  01:00:00 01:00:00  Module Seven – Using Excel Functions  01:00:00 01:00:00  Module Eight – Using Quick Analysis  01:00:00 01:00:00 https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 6/16

7. 9/10/2018 Professional Receptionist Skills Diploma - iStudy  Module Nine – Formatting Your Data  01:00:00 01:00:00  Module Ten – Using Styles, Themes, and E?ects  01:00:00 01:00:00  Module Eleven – Printing and Sharing Your Workbook  01:00:00 01:00:00  Module Twelve – Wrapping Up  01:00:00 01:00:00  Activities – Microsoft Excel  00:00:00 00:00:00 Module 7: Microsoft PowerPoint Module 7: Microsoft PowerPoint  Module One – Getting Started  00:30:00 00:30:00  Module Two – Opening PowerPoint  01:00:00 01:00:00  Module Three – Working with the Interface  01:00:00 01:00:00  Module Four – Your First Presentation  01:00:00 01:00:00  Module Five – Working with Text  01:00:00 01:00:00  Module Six – Formatting Text and Paragraphs  01:00:00 01:00:00  Module Seven – Adding Pictures  01:00:00 01:00:00  Module Eight – Advanced Formatting Tasks  01:00:00 01:00:00  Module Nine – Working with Transitions and Animations  01:00:00 01:00:00  Module Ten – Setting Up Your Slide Show  01:00:00 01:00:00  Module Eleven – Showtime!  01:00:00 01:00:00  Module Twelve – Wrapping Up  00:30:00 00:30:00 https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 7/16

8. 9/10/2018 Professional Receptionist Skills Diploma - iStudy  Certi?ed Microsoft PowerPoint for Beginners – Activities  00:00:00 00:00:00 Mock Exam Mock Exam - Mock Exam- Professional Receptionist Skills Diploma  00:30:00 00:30:00 Final Exam Final Exam - Final Exam- Professional Receptionist Skills Diploma  00:30:00 00:30:00 COURSE REVIEWS COURSE REVIEWS 5 5   2 ratings 2 2 5 STARS 5 STARS 0 0 4 STARS 4 STARS 0 0 3 STARS 3 STARS 0 0 2 STARS 2 STARS 0 0 1 STARS 1 STARS VERY GOOD COURSE VERY GOOD COURSE   https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 8/16

9. 9/10/2018 Professional Receptionist Skills Diploma - iStudy 6+ USEFUL CONTENT FOR EVEYBODY USEFUL CONTENT FOR EVEYBODY   This is a very nice way to study. Through this course you will improve your English skills (for not natives) because it´s written in a simple way, understandable for everyone . It teaches you not only skills as Receptionist, but It gives you also great tips for everyday life helping you to improve your behavior with other people. Combining the reading part and the videos, the course is easy to follow and never boring. Furthermore you can access to the content unlimited, which I ?nd great. RELATED COURSES RELATED COURSES Azure - Containers  1 £ £199 199 £ £12 12 https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 9/16

10. 9/10/2018 Professional Receptionist Skills Diploma - iStudy Azure - Azure Storage  1 £ £199 199 £ £12 12 https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 10/16

11. 9/10/2018 Professional Receptionist Skills Diploma - iStudy Azure - Automation and Log Anayltics  1 £ £199 199 £ £12 12 TAKE THIS COURSE TAKE THIS COURSE £ £307 307 £ £21 21  UNLIMITED ACCESS  LEVEL 3 - DIPLOMA LEVEL 3 - DIPLOMA  COURSE BADGE COURSE BADGE  COURSE CERTIFICATE COURSE CERTIFICATE 81 81 NUMBER OF UNITS NUMBER OF UNITS 2 2 NUMBER OF QUIZZES NUMBER OF QUIZZES  2 DAYS, 18 HOURS 2 DAYS, 18 HOURS CPD ACCREDITED CPD ACCREDITED https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 11/16

12. 9/10/2018 Professional Receptionist Skills Diploma - iStudy Instructors JAY COLLINS JAY COLLINS 429 STUDENTS ENROLLED 429 STUDENTS ENROLLED https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 12/16

13. 9/10/2018 Professional Receptionist Skills Diploma - iStudy ISTUDY ACCREDITED BY ISTUDY ACCREDITED BY CENTRE APPROVED BY CENTRE APPROVED BY Registered with the UK Register of Learning Providers (UKRLP) UKPRN: 10063816 UKPRN: 10063816 COURSE PARTNERS COURSE PARTNERS https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 13/16

14. 9/10/2018 Professional Receptionist Skills Diploma - iStudy https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 14/16

15. 9/10/2018 Professional Receptionist Skills Diploma - iStudy OUR STUDENTS SAY.. OUR STUDENTS SAY..   Course content are awesome! Greatest course I had this time. An extremely helpful and informative course, especially in conjunction with quiz and video tutorial. Great Course Content! L anywhere using personal d Video is a good way to learn Ginny Student Mike Student, Finance Kiara Student ABOUT ABOUT iStudy is a brand of Adams Academy Inc. Ltd. Company Number 10647280, England and Wales, VAT No. GB-267018794  11 Floor, 15 St Botolph Street, London EC3A 7BB  020 3900 4072  hello@istudy.org.uk LAST TWEETS LAST TWEETS I pray this weekend teaches you more skills of life to conquer the coming week. Happy weekend. #weekend… https://t.co/QNdf2Z4hls, Sep 07 ‘Professional Diploma in HR and Payroll Management - iStudy’ on #SoundCloud https://t.co/tnzKwxTiEO, Sep 07 Have Administration and Mana - iStudy’ #SoundCloud? https://t.co/4x1IgGPuQC 07 you heard ‘ #np by istudy    https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 15/16

16. 9/10/2018 Professional Receptionist Skills Diploma - iStudy VALIDATE YOUR CERTIFICATE VALIDATE YOUR CERTIFICATE Enter Certi?cate Code VALIDATE VALIDATE COMING SOON COMING SOON © ISTUDY ABOUT ABOUT TERMS & CONDITIONS TERMS & CONDITIONS PRIVACY POLICY PRIVACY POLICY COOKIE POLICY COOKIE POLICY DISCLAIMER DISCLAIMER COMPLAINT FORM COMPLAINT FORM https://www.istudy.org.uk/course/professional-receptionist-skills-diploma/ 16/16