Authentication to access government services What might the future hold?

1. Authentication to access government services What might the future hold? Laurence Millar Deputy Commissioner Information and Communications Technology Privacy Issues Forum 30 March 2006

2. Agenda • Strategic context • Future for authentication • Questions

3. NZ Digital Strategy New Zealand will be a world leader in using information and technology to realise its economic, social, environmental, and cultural goals, to the benefit of all its people.

4. E-government Strategy Goals • By June 2007, networks and Internet technologies will be integral to the delivery of government information, services and processes. • By June 2010, the operation of government will have been transformed through its use of the Internet.

5. Where We Are Today

6. Where We Want To Get To

7. Networked Goal Within Development Goals

8. Agenda • Strategic context • Future for authentication • Questions

9. The Concept Of Authentication • When people or businesses deal with government, they need to prove who they are to access some government services, for example when registering a company or looking at a person’s medical records. • Authentication is the process of confirming the identity of the person, to the required level of confidence. • With the Internet becoming a mainstream channel for interacting, transacting and participating, online authentication has become a prerequisite for effective and efficient government worldwide.

10. Name = Joe Bloggs Date of birth = 01/01/1970 Place of birth = Wellington Sex = male Mother’s name = Bloggmom Identity Verification Service (IVS) Username = joe, Password = joeblo22 Government Logon Service (GLS) Approach To Online Authentication • Separate who a person is (identity) from what they do (activity). • Excludes authorisation and role management.

11. IVS Overview • An online, real time service that links an identity verification credential (IVC) with a strong GLS logon to verify the person is who they say they are • Supports and enables a customer channel option (online) • Identity is authoritatively verified to a passport-standard evidence of identity (EOI) • IVS Design leverages: • Time, effort and expense of a passport application (and, subject to feasibility, citizenship and permanent residency) for both people and govt • Expertise, systems and resources of DIA, Identity Services • Authentication infrastructure • The Evidence of Identity Standard, as changes to the current EOI in Identity Services automatically flow through to the IVC

12. IVS Privacy Protection • Implements core concept of separating identity from activity • Based on Cabinet-approved principles, in particular opt-in • Person initiates identity verification request and controls data release • Uniqueness per agency or sector, no national identifier • Minimum identity data stored • No view of entitlement to agency services or transactions • No additional identity data collected/stored • People can self-audit usage online • This is an additional channel, current offline methods will continue

13. IVS Benefits • Provides people with additional means to verify their identity to agencies authoritatively at “passport strength” • People who have been through one of the identified high quality Evidence of Identity process with government don’t have to repeat it to receive an IVC • Better ability for agencies and people to leverage the convenience of the online channel • e.g. support rural communities, overseas New Zealanders • Ability to leverage the government’s identity experts’ skills and knowledge to reduce identity fraud • Tangible cost savings for agencies and government

14. Long Term Benefits • Increased confidence and trust in using the online channel. • People have the choice of using a common logon when transacting online with government. • Cost-effective means for managing continuously evolving authentication technology changes and security threats. • Better ability to tackle identity fraud. • Benefits of government’s collective size in delivering scale economies, expertise and adoption of best practices available to all agencies, irrespective of size • Includes integrity of evidence of identity process • Respect for privacy principles

15. Other potential services • The authentication infrastructure is a secure, reliable and networked platform that can be leveraged economically by additional authentication services in the future.

16. Types Of Services • Identification of services and their evaluation will start in July 2006. • We expect two categories of all-of-government services: • Value Added Services Authentication of remote access, digital signatures, online payments, authentication of access parameters • Distributed Sources Of Authoritative Data Company identity from Ministry of Economic Development Partnership identity from Inland Revenue Department

17. Agenda • Strategic context • Future for authentication • Questions