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How Does IT AMC Support Drive Business Process Improvement?

IT AMC improves the productivity of the business but also reduces the costs which in turn help you in achieving your business goals. IT AMC Support services aims at minimizing the downtime of the IT infrastructure for your organization. Techno Edge Systems LLC is the most reliable provider of IT AMC. Contact us: 971-54-4653108 Visit us: www.itamcsupport.ae

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How Does IT AMC Support Drive Business Process Improvement?

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  1. How Does IT AMC Support Drive Business Process Improvement? www.itamcsupport.ae

  2. IT AMC support services is much more than what meets the eye. It not only improves the productivity of the business but also reduces the costs which in turn help you in achieving your business goals. • From having an in-depth understanding of your IT infrastructure to helping you drive the organizational objectives www.itamcsupport.ae

  3. What is Business Process Improvement (BPI)? • Business Process Improvement is defined as a methodology implemented to identify the operations deficit or the optimized level of employee skills to maximize the efficiency of the workflow and overall business growth. www.itamcsupport.ae

  4. Find out if your IT infrastructure needs a BPI? • Before you perform the in-depth analysis of the operations being performed or aim at improving the employee skills for increased productivity, the ideal task would be to analyze the underlying infrastructure. • In case you believe that the IT infrastructure is slightly outdated or under-performing, asking a couple of questions can help you in performing the root cause analysis. www.itamcsupport.ae

  5. How much of your IT staff is dedicated to providing IT support? • Let’s begin with the scenario where your in-house IT team size is 10, out of which 60% of them are involved in providing support, then it is an indication of the trouble brewing. • The ideal scenario would be 20-30% of the team who should be delivering IT support. www.itamcsupport.ae

  6. Why larger percentage of team members is involved in providing IT support? • Naturally, the next question is why so many tickets are being raised due to which 60% of the IT department is immersed in delivering support? • It’s time to understand if there are any unnecessary processes which are demanding the inordinate use of the employee time. www.itamcsupport.ae

  7. How Often are The Employees Raising the Tickets? • Keep track of how many times each employee is raising the ticket for IT downtime. If it is very often an employee is raising a ticket. • And let’s say it takes at least an hour to resolve the issue, a simple math can tell you that the business is losing so many hours of business leading to low productivity. www.itamcsupport.ae

  8. Techno Edge Systems LLC is the affordable supplier of IT AMC. • For Any Queries • Contact us: +971-54-4653108 • Visit us: www.itamcsupport.ae

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