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InterCom Project. Results analysis of Task 2 Porto, Feb. 16-18th 2006. You have to gather and analyse the literature (books, professional articles, websites…) on business etiquette available in your country. Business Assistant.
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InterCom Project Results analysis of Task 2 Porto, Feb. 16-18th 2006
You have to gather and analyse the literature (books, professional articles, websites…) on business etiquette available in yourcountry
Business Assistant DEFINITION OF THE ROLE OF A BUSINESS ASSISTANT /BUSINESS SECRETARY / BUSINESS ADMINISTRATOR / ASSISTANT TO THE MANAGER…(depending on which of the terms is used in your country) WORK AND TASKS IMPORTANCE FIRST IMPRESSION
VERBAL COMMUNICATION Greeting Introduction Forms of Addressing
NON-VERBAL COMMUNICATION • Smile • Shaking Hands • Facial Mimics • Posture • Hand Gestures • Eye Contact • Tone of Voice • Smell
Formal Attire for Women Colours Shoes Hairstyle Make-up Fashionable supplements Smell
Formal Attire for Men Colours Shoes Hairstyle Make-up Fashionable supplements Smell
Evening Attire for Women • White tie • Black tie • Informal Evening Attire • Casual Evening Attire
Evening Attire for Men • White tie • Black tie • Informal Evening Attire • Casual Evening Attire