How Zoho CRM Integration Will help To Increase Your Ecommerce Store Sales?

1. -A publication of i-Verve Inc- Integrate Zoho with Your ECommerce Storeto IncreaseSales

3. Customer relationship management or client relationship management (CRM) tools are now common and popular solution for enterprise to track massive consumer and transaction data to meet user expectations. “The latest research says the marginal increase in sales is recorded as 65% sales reps have adopted m-CRM, whereas only 22% of sales reps are achieving the same target being non-mobile CRM salesreps.” Zoho CRM Integration helps in making long-term sales strategy, empower your business rise, gives customer best experience, makes a loyal community. Zoho is a software-as-a-service (SaaS) featured toolset that empowers CRM functionality performance. Asking the right question if you need to re- examine or change your CRM solution as per your business need can get you back on track.

4. With the new update in Zoho, Zoho has brought Zoho CRM plus that includes advanced features like sales automation, exclusive email client for salespeople, visitor tracking, helpdesk, projects collaboration, marketing automation, social media, customer survey, activity management, metrics, andKPI. What does the Zoho CRM System include?

5. With this advanced feature, you can grow your business with the rocket speed that helps you maintain all your basic and potential customers that ultimately convert intosales. Yes, it is not sure that all CRM will fit for your business without reliable customer service. Yet, Zoho has proved the most reliable CRM solution that solves almost all problems. Zoho CRM is the most trusted web-based CRM designed to attract, retain, and satisfy customers to grow yourbusiness. Zoho is designed considering its customers need, your goal is what Zoho tries to solve with its unbeatable service and features. Lead and contact management is the core of Zoho functionality that also adds purchase control and sales pipelinemanagement. Combination of these functions will not just increase your loyal customers but make you experience an increase in revenue with easy to useinterface. Dashboard attracts the user with 10 different components with the main navigation panel to ease searching that makes it morebusiness-specific.

6. Zoho works for all no matter if you are a small business owner, entrepreneur, or a large enterprise, Zoho can easily automate daily business activities track sales, and engage customers in different platforms. Zoho’s mobile platform supports CRM on location to get a fast and real-timeupdate. The most favorite feature of the Zoho for the marketing department is you can integrate the Zoho with most popular applications that could be Microsoft Outlook, MailChimp, QuickBooks, Constant Connect and google apps to track and manage the contacts and adding more with clouds based connectors like OneSaas andCloudWork. CRM empowers a business to escalate its trust and relationship with customers, service users, colleagues, partners, andsuppliers. Zoho contains a huge amount of eCommerce customer and management solution that makes the Zoho first choice for eCommerce businessowners. Let us see what benefit does Zoho provide that makes it the first choice or small, medium and large enterprises along with eCommerce and otherindustries.

7. It is common that any business is done to earn a profit, but not every business is successful and not every business follows the same module and management, right? What we need to understand is the requirement of our business needs and what services we should implement integrating CRM to get a loyal community and constantsales. Benefits of ZohoCRM?

8. The benefits of Zoho CRM will make us understand more easily how any business industry can benefit their own business by getting the benefits of Zoho CRM integration. • Zoho provides a wide range of benefits that includes closing more sales, attracting more customers, but you should also know how it helps you improve your relationship with yourcustomers? • Here is theanswer, • #It automates vital salesoperations • #gives access to important data inreal-time • #makes maximum use of socialmedia • #allows you to gomobile • #it is integrated with google apps and Zohosuite • Zoho is constantly working on its features and adding more as feels need with the survey and new invention of any business industry or limitations. However, the above benefits are making customers happy and this is what has made it the first choice of CRM integration of many various industries especially foreCommerce.

9. Do you know what features have made Zoho award-winning and most trusted CRM solution provider? Many of you might know but the reason behind that is almost unknown. Features of Zoho has made is award-winning but the reason behind having problem-solving features in it is customer interaction, market survey, industries needs, management, and customersmanagement. “Solution is not a solution till it solves stumbling block for theclient”. Overview of Zoho CRM features will help you know and experience how is creates is satisfied community and which ultimately performs the same for the eCommerce industry. Related Blog – Top E-commerce Challenges and TheirSolutions Here are the features that Zoho is capable of solving most of the problems of your business which can be more easily understood getting in touch with any Zoho CRMConsultants. SalesForce Automation Lead Generation &Qualification PipelineAnalysis Sales Stage & Probability Analysis CompetitiveAnalysis Real-Time Forecasting QuotaManagement      

10. LeadManagement • Automate lead managementprocess • The fast track leads to the deal process Capture leads from website • Import leads from trade shows, seminars, direct mail, etc. Match sales-ready leads to the rightsalespeople • Convert prospects into opportunities, accounts, and contacts with a singleclick • Sales processes as per own best practices (B2B &B2C)       AccountManagement • Singledatabase • Customer data across products, geographies, account, andstatus • Parent-child relationships between customer accounts and theirsubsidiaries • Price quotes, sales orders, andinvoices • Purchase history to find cross-sell and up-sell opportunities Loyaltyprograms  

11. EffectiveFollow-up • Log important customer calls • Save customer meetings and calls in an intuitive calendar Invite employees, leads and contacts to meetings and events Manage recurring events by day, week, month and/oryear    CRM WorkflowManagement • Workflow alerts while creating or modifying records • Associate tasks to the workflow rules with CRMrecords • Email notifications with templates and upon triggering a workflow rule Auto schedule the workflow actions at a pre-definedinterval • Instant notifications to 3rd party applications via Webhooks Custom Functions • Macros automatetasks      

12. Website Integration withForms • Create forms with nocoding • Set rules to simplify lead distribution Upload forms liveinstantly • Catch leads directly into yourCRM    SalesTracking • Sales OpportunityManagement • Monitor sales opportunities across the salescycle • Import sales opportunities from third-party solutions andservices • 360-degreeview • Drag-and-drop customization wizard Big dealalert • Sales pipeline and sales escalation process FreeEdition    

13. Pulse Track records that are critical to your business based on your criteria Stay on top of sales updates in real-time Identify cold prospects for a sales follow-up Sort updates by users andmodules Sort records by record owner and module Complete visibility based on lastactivity       SalesForecasting Revenue-based on data within Zoho CRM Create, assign and revise salesquotas Assess individual and team performance Forecast accuracy against commitamounts Fully customizable forecast reports and dashboards     

14. Productivity Business CardView A glance at important details of the contact without scrolling or searching Customizefields    MailMagnet Captures collates and distributes customer email activity within yourCRM Get notification and reply to customer emails within CRM Intuitively scans your mailbox and displays only relevant emails Send emails via your favorite mailclient Get a copy of the email linked to the right lead or contact in CRM Link prospect and customers emails with your CRMdata Share emails from prospects based on your own rules Create mail merge templates for differentmodules Get updated user info in merged documents Manage templates in securedfolders          

15. DocumentLibrary • Role-based folders, sub-folders • Share collateral to your salespeople • Send documents from yourCRM • One document can have multipleversions • Quick feedback from colleagues to improvedocument • SocialCRM • View the social interactions of your brand with theprospect • Reply to direct messages, likes, and mentions via your brand’s socialprofile • Engage prospects from within the socialstream • Stay tapped on customer’s interests andupdates • Comment or like them insideCRM

16. Mobile CRM • Real-time access to customerdata • Receive sales alerts • Search customers nearby, createtasks • Capture trade show leads directly into ZohoCRM • Digitalize and save business cards on youriPhone • CRM for GoogleApps • Custom Modules, API, Webhooks and CustomFunctions • Create campaigns, email marketing & autoresponders • Enable security controls, organizational hierarchy &territories • Not all CRM solutions have these features and not only Zoho has it, but the customer service and trust that Zoho has gained is rarely with any other CRM solution provider. The above features and its service to its customers had made it win 2018 award awarded by FINANCES ONLINE FOR EXPERTS CHOICE AND AWARD FOR GREAT USER EXPERIENCE AWARDED BY FINANCESONLINE.

17. Moreover, results are obtained only after the action, implementation, and integration. Many eCommerce companies have reached to the next level and Zoho has helped them in becoming a BRAND where the only name isenough. Why Companies Integrate Zoho CRM To Grow E-CommerceRevenue? Zoho CRM has increasingly proven to be the best technology asset that companies can invest in. Zoho CRM Development Company can integrate Zoho CRM with other applications that businesses generally use. It helps implementers cover every aspect of their business cycle with an increase in sales and marketingreturns.

18. The above image shows the statistics of the business increased after integrating Zoho CRM. Stats is of 6 months from August 2016 to Jan 2017 that shows the sales and GP has increased against the COGS. Integrating Zoho, it automates all daily activities of salespeople, tracks SALES and interacts with customers. Adopting Zoho CRM, it saves your costs and precious time. More importantly, it helps in retaining potential clients or customers to not drop through the sales process. Integrating CRM with eCommerce businesswill work beyond site visitor tracking and improved customer service. It serves the best to satisfy the customer and helps in growing the business for the company. Zoho CRM is loaded with multiple features, functionalities; benefits with proven client satisfaction record make eCommerce companies integrate Zoho CRM to grow eCommercerevenue.

19. What do you get from Zoho CRM Consulting Services and integrating ZohoCRM? • Integrating ZohoCRM, • #you get 300+% improvements in leads conversionrates • #42% revenue increases persalesperson • #30% improvements in customerretention • #21% decreased salescycle • #19% decreased sales and marketingcost. • On which platforms we connect ZohoCRM?

20. Zoho CRM is integrated into almost any platform that supports CRM integration yet the above image shows a few platforms names that are:- Woocommerce Mercadolibre Shopify MailChimp Slack Facebookads Googlesuits Office 365 Linkedin salesnavigator

21. Things You Can Do With ZohoCRM. The above information has covered almost most of the parts that Zoho CRM provides yet it is loaded with rich feature and you can get many more that are listedbelow:-

22. Improve Data Quality implementing ZohoCRM The downfall is silent; data have a strong effect on your sales. Data duplication damages your email marketing campaigns result in higher unsubscribe rates. Duplicate data leads to an alarming situation where you might lose both existing and potentialcustomers. Zoho Creator Developers can help to identify such mistakes adding more Zoho CRM unique fields allows you to mark certain fields such as name, phone, number, etc. any duplicate record about to be added, you will get a pop-up message indicating duplicatecreated. De-duplication option for existing data is also solved integrating Zoho CRM solution that will reduce the number of duplicate records, check the fields that need correction and merging ofrecords. Overall you can hire Microsoft dynamics CRM Development Companyto solve all your customer relationship management issues along with the surety of duplications that is built to improve your businessefficiency.

23. How much does Zoho CRMcost?

24. CRM implementation servicescost depends on the type of plan you select for your business with required features and functions. The more functions and features you elect accordingly the price will be decided. The price is on per user monthly. It has several plans such as STANDARD, ENTERPRISE, andULTIMATE. Zoho CRM is just software as a service SAAS. You will need to get an expert to integrate this software solution to ease your business process and increase revenue. i-Verve the USA based software website and mobile app development company has an expert team of CRM integration that has provided service pre and post-delivery of the service andpayment. You can go with any development company or integration Experts that you know, but problems do not come with the notification, i-Verve has skilled Zoho CRM integration team that helps in every step of integration and also assist you after the integration. Getting your business satisfied is must but getting yourself satisfied with and after the integration of Zoho CRM is true.

25. Roundup Business is done to earn money, business is done and earned by the customers, and every industry has its targeted audience whereas eCommerce has a very vast range of reach that covers every 5th person of the world. To manage that kind of customer relationships and give a satisfactory experience to your customers, you should not compromise with cheap or less featured CRMsolution. “Happy customer makes wealthy business”. Invest in the software asset that is 100% guaranteed with long-term ROI and loyal community and buyers. Zoho has made its loyal buyers and community, it can help you adopting the same to get loyal and real buyers for your eCommerce business to adding more with experts to integrate the same is importanttoo. Select your experts and CRM solution wisely that gives you growth and revenue, contactus. If you need to know more information about Increase Zoho CRM Implementation with Your eCommerce Website, Learn here - https://i-verve.com/blog/integrate-zoho-crm-with-ecommerce- store 