220 likes | 226 Views
This document outlines the roles and responsibilities of the post-award implementation team, including new account review, account maintenance, and account closeout processes. It also includes a timeline for typical project milestones and service level commitments.
E N D
Post-Award Implementation Team* Roles & Responsibilities 2/23/2018 *Does not include clinical trials
Process Inventory: Post-Award After discussion, evaluation and ranking with the DA’s and General Administration Implementation Team, Huron will be assisting in the redesign of the following processes with the functional redesign lead and team members. These processes and design teams have been approved by the Drive Team leads.
Roles and Responsibilities – New Account Review *Required documentation list to be developed.
Roles and Responsibilities – New Account Review Business day timeliness should be based on average trends over a period defined by the governance committee
Roles and Responsibilities – New Account Set-up “Ideal” Account Set-up Timeline For a typical project – timelines vary by project type GMS initiates and helps facilitate all personnel actions GMS initiates Sub-award (if necessary) PADR Generated Notice of Award Received 30 days 10 days 14 days 13 days 16 days GMS to confirm all materials received by OSPA GMS enters details in grant database GMS schedules kickoff meeting with PI (Covers checklist of Key items) GMS initiates any necessary equipment purchases -no later than 30 days out
Roles and Responsibilities – Account Maintenance DRAFT FOR DISCUSSION PURPOSES ONLY
Roles and Responsibilities – Account Close Out DRAFT FOR DISCUSSION PURPOSES ONLY
Roles and Responsibilities – Account Close Out Account Close Out Timeline For a typical NIH project – timelines vary by project type PI submits Final Research Progress Performance Report and final technical reports GMS checks payroll end dates, sub award status, and notifies lab/PI to request final purchases GMS ensures all changes are made before RFS locks the account Project End Date 60 days 30 days 7 days 30 days 90 days 90 days 120 days RFS reviews and submits final financial report and closes project GMS coordinates close out meeting with PI and DA with enough time to review balances, projections, no cost extensions, and future plans PI Requests extensions GMS ensures spending has stopped and liquidates any possible PO’s GMS makes any necessary budget/allocation corrections, gathers any final invoices GMS reminds PI of final report submission end dates
Service Level Commitment Overview The standards for performance will be grounded in Service Level Commitments (SLC). These represent an agreed upon service expectation, for those receiving service and those providing service. • The purpose of the SLC is to: • Clarify roles and responsibilities • Define the services and support that will be provided, as well as the performance standards that can be expected • Provide an overview of mutual requirements and expectations for processes • Define how performance will be measured to mitigate future operational risk (e.g. capacity overload) • Outline the escalation process to provide appropriate and timely channels to resolve service disputes