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Project “Transfer of Quality Ensurance Tools for European Rural Tourism Sector” (QUALITOOL) 2008-2010

Project “Transfer of Quality Ensurance Tools for European Rural Tourism Sector” (QUALITOOL) 2008-2010. Antra Damberga, Latvian Country Holidays EUROGITES GA, 15. – 17.05.09. Project partners. 1. Bulgarian Association for alternative tourism BAAT www.baatbg.org

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Project “Transfer of Quality Ensurance Tools for European Rural Tourism Sector” (QUALITOOL) 2008-2010

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  1. Project “Transfer of Quality Ensurance Tools for European Rural Tourism Sector” (QUALITOOL) 2008-2010 Antra Damberga, Latvian Country Holidays EUROGITES GA, 15. – 17.05.09.

  2. Project partners 1. Bulgarian Association for alternative tourism BAAT www.baatbg.org 2. Greek Network of Rural Accommodationwww.guestinn.com 3. European Federation  of Farm and Village Tourism EUROGITESwww.eurogites.org 4. Andalusian Network of Rural Accommodationwww.raar.es 5. Chamber of Agriculture and Forestry of Slovenia, Agriculture and Forestry Institute Celjewww.kgzs.si

  3. Expectedresults • Web based training Tool for RT quality consisting of: • Web based quality check for minimum • RT accommodation quality criteria in Europe • Inspectors manual • Virtual training module, illustrating with • pictures the minimum quality criteria

  4. Project events • International RT qualityseminarinLatviainJune 2010 • Disseminationof progress andresultsintheEuropean RT congress

  5. Project progress – customerreview

  6. Project progress – RT qualityreview • 1. Great diversity in: • management of RT quality schemes – state and privately run • structure of quality criteria, grading levels, validity of inspection • financing models • training availability • 2. More similarity in customer complaints/quality problems • 3. Few organisations receive customer feedback on RT services Review accessible from project web site: http://www.celotajs.lv/cont/prof/proj/Leonardo2008/Leonardo2008.html

  7. Thank you for your attention! Lauku ceļotājs 12-21, Vīlipa str. Riga, LV-1083 asnate@celotajs.lv www.celotajs.lv

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