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Congenital Heart Disease Network – South Wales and South West

The Congenital Heart Disease Network website provides comprehensive information and support for patients, clinicians, and families affected by CHD in the South Wales and South West region. With a standardized design and user-driven content, the website aims to be the primary resource for accessing key information, facilitating conversations between clinicians and patients, and ensuring consistency of care. The website is easy to navigate, accessible on both desktop and mobile devices, and serves as a platform for future developments, such as mobile apps. Through workshops and user input, the website strives to meet user needs and incorporate the best practices of similar platforms.

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Congenital Heart Disease Network – South Wales and South West

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  1. Congenital Heart Disease Network – South Wales and South West Network Website 6th December 2016

  2. Aims of Website • Primary point of access for information for patients, clinicians and families affected by CHD in SWSW region • A resource that clinicians will refer to / use to support conversations with patients • Standardised design / brand to provide assurance over single pathway / consistency of care • Synergy with other websites / future developments (e.g. apps) so that finding information is intuitive / logical • Simple to navigate – 3 clicks to key information • Content and function is driven by what users want and can be accessed by mobile as well as desktop • Start with the principle of doing a limited number of things well, but without prejudicing development of the site to achieve longer term goals

  3. Access Routes

  4. User Considerations

  5. Work shop • What do the key users want / what will make them access the site? • What content is required? What good examples do we want to follow? • How do we get more patient views?

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