ServiceNow IT Business Management

1. ServiceNow IT Business Management Optimizing resources and thinking strategically is harder when you lack visibility into key business information. ServiceNow’s IT Business Management applications solves this problem by managing demand, balancing resources, planning the budget, mapping agile and waterfall projects, and mapping costs to business and technical services. Jade Global’s implementation of ServiceNow IT Business Management solutions extend your visibility so you can manage many of your most important investments: people, projects, compliance, and vendors. Through ServiceNow’s Governance, Risk, and Compliance (GRC), Project Portfolio Management (PPM) applications, we help you consolidate your business data to effectively understand your costs, utilize your resources, automate the management of projects, ensure regulatory compliance, and manage business relationships. ► Project Portfolio Management RightStart Jade Global’s Project Portfolio Management package is a rapid implementation service where our implementation specialists assist you in the initial configuration of the Project and Portfolio Management Suite allowing your employees to easily participate, collaborate, and add value to assigned projects and tasks. It also includes: Demand Management Capture project requests via incident records and service portal, demand workflow through analysis and approval cycles, and trace demands through the entire lifecycle Resource Management Deployment and management of the Resource Management functionality provides the ability to coordinate resource utilization across operations and project tasks, present consolidated work queues improving task management at the resource level, collaborate across social platforms optimizing knowledge sharing ► Governance, Risk, and Compliance RightStart Jade Global’s RightStart Governance, Risk, and Compliance package is a rapid implementation service that leverages ServiceNow as a single system of record providing improved productivity in the implementation of GRC by providing integrated tracking of Policies, Controls, Test Definitions, and Audits. Jade process specialists will assist you in the initial configuration of the solution allowing creation and management of your policies, standards, and internal control policies. An additional available step cross maps those policies and standards to external regulations and best practices. Policy and Compliance Management Risk Management Jade implementation experts will assist in the coordination of structured workflows managing risk assessments, risk indicators, and risk issues. We will also establish the capability to continuously monitor and respond to risks that can negatively impact business operations. Audit Management Jade Global’s experts assists in the deployment and management of a centralized audit process driving the automation of the complete audit lifecycle. We will assist in establishing the mechanisms allowing auditors to scope audit engagements, collect control evidence and conduct fieldwork, and track audit observations and remediations. To know more about Jade Global’s ServiceNow IT Business Management RightStart services, please contact us today at marketing@jadeglobal.com Jade Global © 2017 www.jadeglobal.com San Jose | San Diego | Boston | Atlanta | Los Angeles | Philadelphia | Reading | Pune | Noida | Hyderabad