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Roy Goni Senior Lecturer Program Pasca Sarjana Unika Atma Jaya. Incredible amount of Attention. The Latest News :. Toyota surpassed GM in quarterly sales for the first time in history, selling a total of 2,35 million vehicles worldwide. New Hybrid-X Concept.
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The Latest News : Toyota surpassed GM in quarterly sales for the first time in history, selling a total of 2,35 million vehicles worldwide.
The Secret : “The Toyota Way”
“The Toyota Way” • Philosophy • Process • People • Problem Solving
5 Core Values • Challenge • Kaizen • Genchi Genbutsu • Respect • Teamwork
Toyota DNA • = • Product Value Stream • + • People Value Stream
Product Value Stream • “ What the customer is willing to pay for ? “
People Value Stream • “ What are the employee characteristics we know will result in our giving customers what they are willing to pay for ? “
Local Environment • Toyota Way • + • + • Purpose • = • Success
Toyota’s DNA = Culture
“ Operational Excellence” ( based on 4 P’s )
TPS Concept = Jidoka +Just-in-Time
“ One thing you can’t recycle is wasted time “ ( Taiichi Ohno, Founder of TPS )
“ Confirm Failure with Your Own Eyes “ ( Taiichi Ohno, Founder of TPS )
Based your management decisions on a long-term philosophy, even at the expense of short-term financial goals
Create a continuous process flow to bring problems to the surface
Level out the workload ( heijunka ) ( Work like the tortoise, not the hare )
Build a culture of stopping to fix problems, to get quality right the first time
Standardized tasks and processes are the foundation for continuous improvement and employee empowerment
Use only reliable, thoroughly tested technology that serves your people and process
Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others
Develop exceptional people and teams who follow your company’s philosophy
Respect your extended network of partners and suppliers by challenging them and helping them improve
Go and see for yourself to thoroughly understand the situation
Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly
Become a learning organization through relentless reflection and continuous improvement
“ The “ Human System Model “ is not a Silver Bullet .It’s a living process that comes from decades of learning, evolving, and growing “ • “ Do not copy Toyota’s Model, but you might adopt many of Toyota’s principles and values “ • Jeffrey K. Liker, Co-Author” Toyota Culture”
“ You Cannot Copy Toyota’s System, but Must Evolve Your Own “ Jeffrey K. Liker, Co-Author “ Toyota Culture “
“ Never start with the idea of changing culture. Always start with the issue the organization faces; only when those issues are clear should you ask yourself whether the culture aids or hinders resolving the issues. Always think of the culture as your source of strength. It is the residue of your past success “ “ • Edgar H. Schein, professor, M.I.T.Sloan School of Management