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The video is narrated so make sure your computer is not muted

The video is narrated so make sure your computer is not muted Please put this presentation into Slide Show V iew and it will play automatically. If you are not sure how to do this, you can select this button located in the lower right. FIshBONE diagram. Gerald Cerrato

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The video is narrated so make sure your computer is not muted

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  1. The video is narrated so make sure your computer is not muted • Please put this presentation into Slide Show View and it will play automatically. • If you are not sure how to do this, you can select this button located in the lower right

  2. FIshBONE diagram Gerald Cerrato Lean Six Sigma Black Belt

  3. Presentation Objectives • The objectives are • Provide a brief history of the Fishbone diagram • Introduce the viewer to this problem-solving tool • Demonstrate how to build a Fishbone Diagram • Identify the 6Ms • Discuss strategies for using the Fishbone

  4. Brief History Concept • Created by Kaoru Ishikawa in 1968 • Other common names include • Ishikawa Diagram • Cause and Effect Diagram • Graphical representation of potential causes • Identify the effect • Identify potential causes • Place potential causes under common predetermined categories (6Ms) • 6Ms discussed on next slide

  5. Getting Started Problem Summary/ Statement or Effect

  6. Getting Started Machine Material Man (operator) KPI = Key Performance Indicators. Problem Summary/ Statement or Effect Methods Measurements Mother Nature

  7. Getting Started Machine Material Man (operator) *You do not need to fill out each category for every problem Problem Summary/ Statement or Effect Methods Measurements Mother Nature

  8. Strategies • Brain Storming • Assemble a cross functional team • Use posits to capture potential causes and place them on the correct bone (Man, Machine, Material etc.) • Brain Writing • Have individuals spend 15 minutes contracting a list on their own • Set up a meeting to discuss the ideas • Benefits • Prepares everyone • Encourages quiet members to speak • Gauge consensus

  9. Strategies Continued • Genba Walk • Genba (Japanese word meaning the real place) • Observe the process that created the effect • Focus your problem-solving abilities

  10. Thank you http://jerrycerrato.wordpress.com/

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