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A collaborative model for workforce transformation

A collaborative model for workforce transformation. Ann Saxon, Head of Workforce Development Mahua Das, Post-Doctoral Fellow School of Health and Wellbeing Kerry Davies , Diana Smith & Linda Francis Walsall MBC ann.saxon@wlv.ac.uk. Aims of Presentation.

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A collaborative model for workforce transformation

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  1. A collaborative model for workforce transformation Ann Saxon, Head of Workforce Development Mahua Das, Post-Doctoral Fellow School of Health and Wellbeing Kerry Davies , Diana Smith & Linda Francis Walsall MBC ann.saxon@wlv.ac.uk

  2. Aims of Presentation • Overview of collaborative Workforce Transformation project • Frail Elderly Care Pathway Walsall Health and Social Care. • Summary of Action Research Model • Challenges and solutions: our learning to date

  3. Project relationships for funding and integration Workforce project

  4. Project 9: Workforce Transformation Aims : • to build the skills and capabilities of a workforce equipped to deliver high quality, integrated care closer to home • to devise measurable outcomes which contribute valid, credible and empirical evidence to inform knowledge and understanding about planning and development of a motivated, fit for purpose workforce

  5. Objectives continued • to share learning and experience from each project in order to evolve model of high quality care which enables seamless transferbetween care settings and integrated working between health, social care, the third sector, service users and carers at local PCT level and is transferable across the Black Country region.

  6. Skills Analysis Survey Discovery Interviews Rapid review of the literature Bespoke Learning materials Personalisation workshop Service Evaluation Toolkit Developing competence and skills Walsall Dudley Sandwell Wolverhampton Care Pathways Frail Elderly COPD Diabetes Mental Health

  7. Challenges of partnership working Resources needed to establish: • Common vision • Shared aims • Effective systems and infrastructures • Measures of added value and impact

  8. Walsall Frail Elderly Care Pathway objectives • Identify the workforce skills, competencies and team mix needed to deliver the pathway, • Design, develop and pilot test a flexible training programme able to support the different development needs of staff currently working in either acute or primary care • Evaluate the impact of the training programme and modify accordingly, ready for industrialisation

  9. Skills Analysis Questionnaire Confidence and importance in role • Health and Social Care Staff • Dementia • Mental capacity Act • Personalisation “Whose Shoes?” workshop • Heart Failure / COPD training • Promotional DVD

  10. Personalisation “Whose Shoes ?” event Walsall Frail Elderly Care Pathway Team Developing partnership working

  11. Action Research “learning by doing” - a group of people identify a problem, do something to resolve it, see how successful their efforts were, and if not satisfied, try again “ O’Brien (2001)

  12. PLANNING Evaluating Identifying Changing Collaborating Organising Reviewing Workforce Development REFLECTING ACTING Analysing Interviewing Reporting Collecting Discussing Investigating OBSERVING Workforce Transformation using Action Research

  13. Our learning A partnership approach can convey • Speedier learning, • Reduced duplication, better integration • Shared workload reduces individual resource investment • Improved cross boundary team working • Mutual support in planning and management of transformational change • Greater coherence of workforce planning and service development across the health economy

  14. Your experience of partnership working 1. What types of collaborative/partnership work have you experienced or think could be feasible ? 2. Share creative solutions to achieve benefits realisation 3. Share creative solutions to ensure impact and integration

  15. References • Boorman S., (2009) NHS Health and Wellbeing Leeds, Department of Health • Burns D., (2007). Systemic Action Research: A strategy for whole system change. Bristol, Policy Press • Department of Health (2009). Transforming Community Services: Resource Pack for Commissioners of Community Services, London, Department of Health • McNiff. J., (2002). Action research for professional development: concise advice for new action researchers, • O’Brien R., (2001). An Overview of the Methodological Approach of Action Research, In Roberto Richardson (Ed.), Theory and Practice of Action Research. João Pessoa, Brazil: Universidade Federal da Paraíba. (English version) • Reason P., Bradbury, H., (Eds.) (2001). Handbook of Action Research: Participative Inquiry and Practice, Thousand Oaks, CA, Sage

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