INT01- Why an Integrated ERP System Makes Good Business Sense

1. INT01- Why an Integrated ERP System Makes Good Business Sense Libby Bishop- Scribe Software

2. Value of Integrated ERP • Agenda • The ‘Closed System’ Challenge • The Business Case for Integrated ERP • Where to Start?

3. Value of Integrated ERP • ERP – Enterprise Resource Planning CIO.com- “ERP takes a customer order and provides a software road map for automating the different steps along the path to fulfilling it.” • Core applications include: • Finance • Production and Inventory • Human Resources

4. Value of Integrated ERP • The ‘Closed System’ Challenge • ERP software only accepts manual data inputs • POS systems • Payroll entries • Inventory adjustments • Order Entry • Separate • Disconnected • Manually updated

5. Value of Integrated ERP • Best of Breed Paradigm • Why Not One Size Fits All? • Expensive to Implement • Does not meet need of every department or business process • Technology available to enable application integration • XML • Web Services • SOAP

6. Value of Integrated ERP • Benefits of Integrated ERP • Reduce Costs • Increase Revenue • Make Better Decisions

7. Value of Integrated ERP • Integrated ERP – Reduce Costs • Client – low cost product, high transaction • $10M/year, Average Sales Price of $10/unit • 10 sales people taking phone orders • 30+ line items per order • Increased sales meant increased labor costs • Data entry errors cost a bundle in shipping costs • Solution-Integration to allow customers to submit electronic PO’s directly into ERP

8. Value of Integrated ERP

9. Value of Integrated ERP

10. Value of Integrated ERP • Integrated ERP – Reduce Costs • Client – 72 Restaurants, 4,000 Employees • Outsourced P/R, Manual Input from Time Clocks • New Employee Data, Manual Input from POS • Per Check Processing Fee- $1.67; Per W-2 Fee- $2.50 • Data entry 10+ Hours Per Week • Solution- Implemented GP Payroll, Integrated Time Clock and POS Systems

11. Value of Integrated ERP • Savings of Over $120,000 First Year • Check Processing Fees- Reduced $10,000 per month • Savings in W-2 Processing Fees- Reduced $10,000 per year • Manual Data Entry- Savings of 234 hours per year

12. Value of Integrated ERP • Integrated ERP – Increase Revenue • Client – Produces consumable supplies for manufacturers • Solution- ERP Integration of key purchase pattern data, order and shipping data into CRM

13. Value of Integrated ERP

14. Value of Integrated ERP • Integrated ERP – Make Better Decisions • Client – High tech manufacturing firm Took weeks to manually input/summarize departmental data • Solution-Integrated ERP with Warehouse, Customer Service and Sales Systems

15. Value of Integrated ERP • Company Decisions Based on Current Real-time Data • An Excel Report is integrated with live data • Open a spreadsheet, data is refreshed with current snapshot • Pivot tables and charts that auto-update • Each department head now has a ‘live’ dashboard • Drill Down into Business Unit Performance

16. Value of Integrated ERP • So Where to Start? • First the bad news – Integrating your ERP applications is no longer an option • The Good News- The tools, technologies, and methods for integration are available today!