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Finisar SAN Availability Solutions Enterprise Business. Finisar at a Glance. Established 1988 Over $400M in revenues Publicly traded NASDAQ; FNSR Every Enterprise SAN has Finisar Optics already installed Inside 97% of all SAN devices! Market leader; fibre channel protocol analyzer
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FinisarSAN Availability SolutionsEnterprise Business F I N I S A R C O R P O R A T I O N
Finisar at a Glance • Established 1988 • Over $400M in revenues • Publicly traded NASDAQ; FNSR • Every Enterprise SAN has Finisar Optics already installed • Inside 97% of all SAN devices! • Market leader; fibre channel protocol analyzer • Used by every major SAN vendor to troubleshoot customer’s SAN problems! • Market Leader; SAN testing and training facility • Medusa Labs
Fiber Optic Transceivers and Modules Optical data sent by VCSEL router, switch, HBA or other device Optical data received by photodiode Circuitry provides translation between optical and electrical information ELECTRICAL OPTICAL
Vendor Trusted & Proven Technology Finisar’s SAN Availability solutions are Vendor Trusted & Vendor Proven • Vendor R&D Labs • Finisar’s products are “Industry Standard” offerings used by major storage, switch and HBA vendors for testing & troubleshooting SAN devices • Vendor Field Support Organizations • Finisar’s Xgig Analyzer is used by vendor’s field service organizations when Enterprise customers experience elusive SAN connectivity or performance problems The “Finisar Trace” is an industry standard format recognized by every major storage vendor
Storage Vendors who use and trust Finisar and others …
NetWisdom • SAN problem detection & avoidance • Used to avoid problems – detecting traffic congestion, application slowdown, failing devices, etc. • Medusa Test Tools • SAN Load Generation & Stress Testing • Used to simulate traffic – test storage network resiliency to support application traffic Enterprise SAN Availability Solutions • Xgig • SAN Resiliency Testing • Used to test SAN infrastructures– Physical layer testing and protocol error injection • SAN problem identification & diagnosis • Used when problems occur– pinpoints traffic issues and errors Detecting Storage Network problems before Applications and Users are impacted
Server Asset & File System Capacity/Allocation info. Storage Asset & Raw/Allocated Capacity info. & Aggregated Switch Views & Fabric Topology Mapping Storage Framework Solutions (ECC, TPC, HSSM, etc) bring SRM & SAN/Device Management together for a consolidated SAN Mgt, Monitoring, & Rptg Solution ….…BUT…. SAN Mgt Solutions SRM Solutions The Finisar SAN Availability Difference Only Finisar provides insight into the data traffic & flows inside the network!
2. 1. 3. 4. The Finisar Difference: Data Path/Traffic Visibility • SAN Instrumentation Levels • Traffic Analysis Points (TAP) • Enables non-disruptive traffic analysis • NetWisdom Express Edition • Software only switch port analysis via SNMP • NetWisdom Enterprise Edition • Software & Hardware data traffic monitoring and analysis • NetWisdom Expert • Data traffic monitoring, analysis, diagnosis, and resolution
What are Analysts saying…. "It's ironic that the largest, most sophisticated IT shops in the world are the ones most likely to have hidden problems." "The issue is visibility - or the absolute lack of. We have no idea what issues we have, and where, most of the time. When you add virtual services into the infrastructure, you only compound the problem. It's like driving blind - you can wing it for a while, but sooner or later you will hit something." - Steve Duplessie, Founder, Enterprise Strategy Group.
Typical SAN Diagnostic Scenario - Today SAN/Storage Administrators Application Users SAN Vendors Use SRM/SAN Mgt products to try and locate problem Vendor attempts to diagnose over the phone Users report slow application response times and blame SAN Users report slow application response times and blame SAN Y Problem found? Problem found? Y N N Vendor arrives on-site and begins to use vendor’s diagnostic tools Contact Storage Administration Use Device Mgt Tools to try and locate problem Application Performance restored, Users are Happy! Y Problem found? N Y Problem found? Vendor concludes problem is not with their device N Contact next SAN Vendor Contact last problem vendor for help Contact Application Admin. & confirm SAN is not the source of the problem Customer calls meeting with ALL SAN Vendors and pushes for resolution The Vendor most in question arrives with Xgig Analyzer Application Administrators can now eliminate SAN from equation and focus on other potential problem areas (i.e. app changes, DB queries, etc.) Y Problem found? N
SAN Diagnostic with NetWisdom – Reactive State SAN/Storage Administrators Application Users SAN Vendors View NetWisdom Dashboard & Reports to see if any SAN Links are experiencing any problems Vendor’s 3rd level support gets trace and diagnosis. Users report slow application response times and blame SAN Users report slow application response times and blame SAN Y Problem found? Problem found? N Contact Storage Administration Y Use Netwisdom to troubleshoot, if necessary Generate Xgig Capture & Trace, Troubleshoot & resolve Application Performance restored, Users are Happy! Y Problem fixed? N Contact Application Admin. & confirm SAN performing within specs Contact vendor in question & email trace Application Administrators can now eliminate SAN from equation and focus on other potential problem areas (i.e. app changes, DB queries, etc.)
App Admin. notified SAN Admin are working on problem SAN Diagnostic with NetWisdom – Proactive State SAN/Storage Administrators Application Users SAN Vendors Vendor’s 3rd level support gets trace and diagnosis. Users report slow application response times and blame SAN NetWisdom alerts SAN Admin. to problem & initiates Xgig Capture & Trace Application Admin. alerts users to potential slowdowns Y Problem found? Application Performance restored, Users are Happy! SAN Admin reviews NetWisdom & Xgig Trace Y Problem fixed? N Contact vendor in question & email trace
SAN Admin confirms SAN performing within specs NetWisdom – Pre-Production Environment SAN/Storage Administrators Application Users Application Admin. Prepares for App or System change/upgade, etc. Users report slow application response times and blame SAN SAN Admin baselines existing App/System performance Informs Storage Admin. of planned change/upgrade Notifies App Admin ready to monitor the change App Admin. makes change/upgrade SAN Admin uses NetWisdom to Monitor App/System performance for minor changes Y Problem found? N Application Administrators can now confidently roll upgrade/change into Production
SAN Availability Solutions • Remote Replication Availability • Application Availability • Infrastructure Availability • Server/Storage Consolidation Availability • Pre-Production Availability • Backup Infrastructure Availability
Albertson’s Austrian Lottery Bank of New York Baptist Memorial Bosch Bundesamt fur Informatik und Telekommunikation Caterpillar Cedars-Sinai Medical Chicago Mercantile Cingular Con-way (CNF) Government of BC Halifax Bank of Scotland Kaiser Permanente Lawrence Livermore Labs MD Anderson Cancer Ctr. Microsoft Motorola NASA San Diego Super Computer United Airlines US Homeland Security Representative Enterprise Customers
Finisar Services • SAN Healthcheck Services • Troubled link, Application, Storage, Pre-production, Backup/Remote Replication • Monthly/Quarterly SAN Optimization Check • Monthly/Quarterly SAN Analysis to ensure maximum utilization & performance of SAN infrastructure, and provide advanced insight into potential problem areas
Finisar Benefits Summary • Storage vendor trusted & proven technology • Eliminate finger pointing & locate root cause of problem faster • Detect, diagnose, & resolve SAN data path problems before application/user impact • Ensure SAN Resources are fully utilized and performing optimally • Improve SAN capacity planning through better insight into current link utilizations • Improve service levels & customer satisfaction
Questions/Next Steps? • For more information, visit our website…. www.finisar.com
Finisar High Density TAP Enables non-disruptive, real-time data traffic analysis from storage • Passive access to all network traffic • No latency, no point of failure • Support of 1Gb/s to 10 Gb/s line rates • Up to 16 TAPs in a 1U rack-mount configuration from switch to probe/analyzer single TAP
Netwisdom Express Edition • Software only, low cost solution • Aggregated, multi-vendor, switch traffic views • Key metrics include: • Byte count recv’d/sent per port • Class 3 frame count rec’vd/sent • Count of instances of synch loss detected at the switch ports • Count of instances of signal loss detected at the switch ports • Count of link resets received/ transmitted, & link failures per port • Count of frames received with invalid CRCs detected per port • Class 3 discards per port
Logical view tabs allow monitoring by applications (i.e. Exchange, Oracle, SAP, Data Warehouse, tier1 & tier2 storage.) NetWisdom Dash Board
NetWisdom • Pre-defined reports • Customize everything • Trending
NetWisdom Enterprise Edition Metrics • SCSI Link Pending Exchanges • Proactively detect SCSI I/O slowdowns • End device conversation by ITL • Improve service levels & customer satisfaction • Drive Performance Metrics by ITL • Proactively identify latency problems • Exchange Metrics for Read/Write/Other by ITL • Categorize the I/O traffic to create and monitor SLAs • Pending Exchange Metrics by ITL • Proactively detect queue overflows on storage and servers • SCSI Status metrics by ITL • Identify specific problematic SCSI device • Fibre channel protocol link events • Identify low level fibre channel protocol problems • Fibre channel link groups • Identify fibre channel linkage problems
NetWisdom Rover • 1, 2, and 4 Gbps* support • 1U high density unit • Enables sharing/scaling of Probes across multiple SAN links *Full 4Gbps support spring 2007
NetWisdom ProbeFCX Features • 1, 2, and 4 Gbps support • Blade architecture, with 2 probes per blade • 2U high density, 4 slot chassis • Dedicated monitoring via passive HD-TAPs
Xgig Xgig trace reports are the SAN industry standard for analyzing and troubleshooting fibre channel networks • Tightly integrated with NetWisdom • Event-triggered traffic capture • Xgig Expert Software pinpoints traffic issues • Xgig Jammer network error generator for testing SANs • Xgig BERT physical layer testing Finisar’s Xgig is the SAN industry’s workhorse protocol analyzer