Achieving More Through Teamwork: Key Elements and Benefits

3. “Together Everyone Achieves More” Shushma Manandhar NASC, Jawalakhel

4. Need of Team Work • Group Dynamics and Team Roles • Team Building Process and Skills

6. Though it is not the cure for all organization problems, we need teamwork to settle down them.

7. What is Team ?

8. Team is a small number of committed people who works together to accomplish a common goal in a certain time.

9. Key elements of a Team Formal: organizationdeliberately creates Size: generally smaller in size Leadership: can be shared as per situation Common goal: work for one specific goal Proper Communication: timely and effective Openness: everyone feels free to put views Commitment: clear understanding and responsibility Trust: everyone shares and respect Accountability: individual and mutual Time period: temporary nature, cover certain period

10. Four basic pillars of a team Effective team CRET Cooperation Respect Trust Empathy Common understanding

11. Team work ?

12. Team work • “It is the ability to work togethertoward a common vision. It is the fuel that allows common people to attain uncommon results.” -Andrew Carnegie

13. Teams don’t work without teamwork.It is that energy which keeps a team together and makes the team work.Unless the players have teamwork skills, they can not perform better.

14. Teamwork is cooperation between members with diverse skills and background to achieve a common goal.

15. Team work is ability to work together Team work skills Understanding others (think from other's side) Sincerity (learning and sharing) Listening (listen first, speak second) Communicating (Questioning, answering, sharing, convincing) Encouraging (praise, suggestions) Respecting/ trusting (flexibility)

17. Why we prefer to work in Teams ? What difficulties we could face ?

19. Advantages New perspective:opportunity to observe how others work Division of Work: less stress, required less time Better outputs Support for difficult tasks and situations. (when things go wrong: team will stand by one another) Building better relationship Effective decisions Having fun and enjoyment

20. Challenges/Difficulties Burning desire to outshine Clash of ideas - no willing to compromise People may undermine others value “Free – riding” may occur, passiveness Only a few people may contribute and dominate the group Shy and reluctant members can’t learn Different perceptions may lead to misunderstandings The blame game May spoil the relationship Time and resources consuming

21. "various activities undertaken to motivate and increase the overall performance of the team"

22. Stages in Team Building (American organizational psychologist Bruce Tuckman in 1965) 1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning

23. Forming • Stage of initial orientation and interpersonal testing • Seeking and exchange some personal information, and make new friends • Desire to be accepted by others • Gathering impressions about each other

24. Storming • Stage of conflict over the task and the way of operating • Conflict arises for power, leadership and decision making • Competition and strained relationships among team members. (emotional and tensed) • Most critical stage for the team. 

25. Norming • At this stage, come to a mutual plan for the team • Agree with others to make the team function • Roles are defined • Rules, values, behaviour, method and procedures are established

26. Performing • By this time, members are motivated and knowledgeable. • Participative • Strong commitment • Achievement oriented

27. Adjourning (Deforming or Mourning) • Task complete • Revision, analysis and evaluation of achievements • Feedbacks and acknowlwdments • Strategies • Disassembled

28. Group Dynamics and Roles • Kurt Lewin, German born an American social psychologist and change management expert, • used the term "Group Dynamics" first time in early 1940sto describe the positive and negative forces within groups of people.

29. Expressed the distinct roles and behaviours of people when they work in a group. • Researchers have found that in a positive group dynamic, team players are nearly twice as creative as an average group.

30. Roles in a group • “Two theorists on group behavior - Kenneth Benne and Paul Sheats - article titled "Functional Roles of Group Members" 1940s. • Three categories of group roles: task roles, personal and social roles, and dysfunctional or individualistic roles.”

31. Belbin's Team Role Theory • DrR.MeredithBelbin, a British Researcher identified mainly 3 Team Roles • Action Oriented- (Shaper, implementer, completer finisher) - • See obstacles as challenges, courageous to push things, extroverted and stimulate others. • They put ideas and concepts into practical actions. • Disciplined, work systematically and efficiently, perfectionist but may be inflexible and sometimes reluctant to delegate and may insult others feelings.

32. cont. • People Oriented- • (Coordinator, Team worker, Resource Investigator)- • Supportive and caring to the people. negotiator, flexible • Diplomatic and popular but poor at making difficult decisions. • Extroverted, overly optimistic but lose enthusiasm quickly

33. cont. • Thought Oriented- • (Plant, Monitor Evaluator, Specialist)- • Bring new ideas and concepts, innovators, knowledgeable, pride themselves for their ability, introverted, impractical, poor communicators • Carefully weigh pros and cons, critical thinker, unemotional to others. • Tend to be single-minded and professional.

34. Teamwork is less me More we Less ego More we go

35. As a manager what will you do, to make your team perform better?Ingredients for a better Team.(hope,dream-s plan,team)

36. 1. Common goal, Clear understanding • Understand and make others understand easily about • Objective • Procedures • Role and responsibility • Deadlines • Team players A boat does not go forward if each one is rowing their own way.

37. 2. Strong Leadership Without support, merely a leader cannot work. Must be accepted by the group. Must know to lead and follow (rotate leadership). Lead by example. Willingness to help anyone in need .

38. Leader Must have good vision, knowledge and skill Takes little more share of blame, and less of credit A facilitator/ good listener/ initiator/ motivator Protective as a guardian Does ordinary things extra-ordinarily

39. 3. Clearly Defined roles and responsibilities • Encourage to take boundless tasks • Focusing on output • Sincerity, commitment • Offer/ask help

40. 4. Create openness. Make room to share ideas. • Think out of the box • Innovation • Create healthy, easy and learning environment • Let people feel to own the group • Share opinions and problems • Seek solutions/ give constructive suggestions

41. 5. Respect and acknowledge • Do not wait to respect others • Respecting others means being positive to them. • Do not complain about team to the outsiders • Acknowledge people’s hard work, praise them

42. 6. Trust yourself, trust team Gaining trust in others, its not an easy job, but when you get it, things will be easier. “Respect and trust, the easiest things in life for someone to lose, and hardest things to get back.”

43. 7. Have empathy for others • Everyone is capable and when they get proper support, they can perform even better. • (broken bucket)

44. 8. Open and clear communication • It’s an art, (the beggar) • Think before you speak(scratching car) • Know when and how to communicate without hurting anyone's emotions (.....the fence) • Get prompt and sufficient information • Show your Empathy, putting yourself in other’s shoes • Sense of humor

45. 9. Encouraging each other • “Encouraging other means helping people, looking for the best in them and trying to bring out their positive qualities.” • -John Maxwell • Be soft and liberal • Listen to others • Encourage even for the smallest efforts • Praise and Suggest

46. 10. Focusing on result

47. 11. Planning properly • Plan early • Involve people • Encourage for the contribution • Make checklists • Set group norms as standard for everyone to work together • Be ready with alternative plan

48. 12. Managing conflicts • Do not go with rumours • Find the root cause • Always look at the both side of a coin • Place meetings • Welcome the different view • Face the problems and find out the solutions

49. 13. Respecting the limitations No one is perfect. Be helpful and generous to othersAdmit own mistakes, say sorry Do not react with a bad temper

50. 14. Common faith Appreciate the idea and contribution of others Congratulate on their success, wish their birthdays, be empathetic to their problems.