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Telecommunications Project Management. Week 1. Introduction. Who I am Why is a student teaching this class? My qualifications What I hope the students and myself will accomplish. Syllabus. Course Description Objectives Required Text Group Project Introduction Class Schedule
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Introduction • Who I am • Why is a student teaching this class? • My qualifications • What I hope the students and myself will accomplish
Syllabus • Course Description • Objectives • Required Text • Group Project Introduction • Class Schedule • Grading Policy
What is Project Management? • “Project management is the art of creating the illusion that any outcome is the result of a series of predetermined, deliberate acts when, in fact, it was dumb luck.” Kerzner, H. (2006). Project Management. Hoboken, New Jersey: John Wiley & Sons, Inc..
So… what really is Project Management? • “Project management is the planning, organizing, directing, and controlling of company resources for a relatively short-term objective that has been established to complete specific goals and objectives. Furthermore, project management utilizes the systems approach to management by having functional personnel (the virtual hierarchy) assigned to a specific project (the horizontal hierarchy).” Kerzner, H. (2006). Project Management. Hoboken, New Jersey: John Wiley & Sons, Inc..
What defines a successful project? • Within the allocated time period • Within the budgeted cost • At the proper performance or specification level • With acceptance by the customer/user • With minimum or mutually agreed upon scope changes • Without disturbing the main work flow of the organization • Without changing the corporate culture Kerzner, H. (2006). Project Management. Hoboken, New Jersey: John Wiley & Sons, Inc..
Project Manager Role • Executive when asked if company was looking externally for project managers and expectations of technical savvy: “You give me an individual who has good communicative skills, and I’ll give that individual a job.
Telecom Projects Factors • Nature of the network • Public, private, or virtual private • Target Market • Consumer, business, government, military, emergency services, etc. • Nature of Installation • Permanent or temporary • Types of Services • Voice, entertainment, mission critical applications, etc. Sherif, M. (2006). Managing Projects in Telecommunications Services.
Examples of Telecom Projects • Upgrade capabilities of existing public network (Digital Telephony) • Establishment of a specialized business network (NYSE) • Installation and dismantling of temporary networks (World Cup) Sherif, M. (2006). Managing Projects in Telecommunications Services.
Telecom Projects Characteristics • Complexity of Interfaces (internally & externally) • International orientation • Multidisciplinary • No mass production • Diversity of user requirements • Relatively long planning stage Sherif, M. (2006). Managing Projects in Telecommunications Services.
Required Reading • Chapter 1 and Chapter 7 from Sherif text • Unit 1 – Project+ Certification • 0-471-71343-0 • 1-4239-1447-3